Customers generally praised the food for being fresh and flavorful, though there were complaints about specific items being overcooked or bland.
Service Issues
Several reviews highlighted inconsistent service, including missing items, long wait times, and poor customer interactions.
Value for Money
Many customers appreciated the reasonable prices and generous portions, particularly during lunch specials.
Cleanliness Concerns
Some reviews mentioned cleanliness issues, particularly regarding the restaurant's overall hygiene.
AW
Ashantii West
6 days ago
4.0
got order wrong but they fixed it in a timely manner! and added 2 cakes for the wait time ❤️ will absolutely be back
TW
Tomika Wilkerson
Jan 5, 2026
5.0
I would like to leave a review mo is dope and his customer service is amazing great attitude and always smiling
DC
Daphne Coffee-Roberts
Dec 30, 2025
3.0
I ordered the catfish nuggets and chicken wings with a drink combo totaling a little under $15. The portions were good, and the food was hot. While I don't mind being pulled forward to wait for fresh food, they forgot to give me my drink. It was too much of an inconvenience to turn around because I was traveling on Highway 95 (just passing through). I only ate the catfish nuggets, and they gave me severe heartburn! I only eat seafood, and I only get heartburn when I eat other meats, which tells me they must fry all their meats in the same grease. The food satisfied my hunger, but the acid reflux it caused was drastic.
SB
Samuel Brooks
Dec 23, 2025
5.0
Great experience, dragon ball z on the TV, mango habenaro sauce lives up to it's name, everyone is nice too, wouldn't recommend mango habenaro for a kid though it's actually spicy
JH
Janet Harbert
Dec 19, 2025
1.0
I usually love ordering from Jax seafood. However Wednesday night December 17, 2025. I order the rice and grill shrimp bowl. The cost was $14.13 I paid almost 15 for a bowl of rice with 4 total grilled shrimp. Ridiculous so I paided $3.20 per shrimp and chewy rice. I really don't think I will go back to Jax. Fish shrimp and chicken restaurant again.