Istanbul Grill and Bakery

4.3
520 reviews

About

Turkish Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Istanbul Grill and Bakery
11173 Beach Blvd #108, Jacksonville, FL
32246, United States

Hours

Reviews

4.3
520 reviews
5 stars
391
4 stars
43
3 stars
8
2 stars
12
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some dishes praised for freshness and flavor, while others reported undercooked or bland meals.

Service Issues

Numerous complaints about poor customer service, including long wait times, incorrect orders, and perceived discrimination.

Value for Money

Some customers found the prices reasonable for the portion sizes, while others felt the food was overpriced for the quality received.

Atmosphere

The restaurant's atmosphere received mixed feedback, with some enjoying the ambiance while others noted a lack of organization and attentiveness from staff.
  • RM
    Ronald Matteson
    Jan 4, 2026
    3.0
    I did think the young lady was very warm or out going. One young lady start to help me was very accommodating. I had asked for butter to be added to my rice and she took the plate to the back and asked the back of house to put butter on the rice. I forgot to ask for extra salad dressing so I asked the second young lady up front to please ask for dressing. I felt like I had disturbed her. And
  • NN
    Nunya
    Jan 2, 2026
    1.0
    I am not going to state my description to keep myself safe but as soon as they saw me I was treated much differently than the rest of the guests who were of the cashier’s nationality. I ordered the chicken biryani. When the dish came out I noticed there was not any chicken. Once I dug around the massive pile of rice I found a few mini chicken drumsticks buried at the bottom. The amount of actual meat on the bones may have been 1oz if I am being generous. The grande finale though… I was eating my food and become shocked when I bit into something very hard. I am surprised I did not need dental work. I still don’t know what it was. But I was already pretty uncomfortable so I just left my meal and walked out. After reading some of the comments from the grocery store and this restaurant… just stay away. Support businesses who take pride in being part of society and don’t treat their customers like an inconvenience when the business was at fault.
  • TA
    Tuğba Aydın
    Jan 2, 2026
    1.0
    I ordered a double Adana kebab, but what was served had absolutely nothing to do with Adana. It was basically kasap köfte brought out as Adana. I was very hungry, so I ate one piece thinking of it as a regular meatball, but serving köfte and calling it Adana is honestly unacceptable. Prices are affordable and it’s more of a quick sit-and-eat place, which is fine. However, changing one dish into another and serving it under a different name is not okay at all. Very disappointing.
  • A
    özdemir allahverdi
    Dec 29, 2025
    1.0
    Hayatimda boyle kotu bir servis gormedim. Rezillikti. Bur tane hanımefendi butun masalara bakıyor. Cay soylerim cayla alakasi you. Ekmegi bekleyene kadar menemen buz oldu. Hayatinizin hatasini yaparsiniz. Koku vs etrafin disliking zaten soylemiyorum. Patrona buradan sesleniyorum. Sol kosedeki coplugun giris kismini temiz tut.
  • MM
    Miho “Miholovestoeat”
    Dec 25, 2025
    5.0
    I’ve been getting takeout from this restaurant for a while now, but I finally decided to try dining in. I was so impressed with the freshly grilled food—it tasted incredibly fresh! I also had Turkish hot tea, and it was so strong and delicious! (I’m a big fan of strong tea.) The chicken kebabs were absolutely delicious and came with generous portions. If you haven’t had the chance to visit this place yet, it’s definitely worth checking out! They also have a fantastic selection of Middle Eastern desserts, including baklava, Dubai chocolate, Turkish delights, and Dubai strawberry cups.

Frequently Asked Questions About Istanbul Grill and Bakery

What are the Istanbul Grill and Bakery's regular opening hours?

Istanbul Grill and Bakery is open daily from 9:00 AM to 10:00 PM.

Does Istanbul Grill and Bakery offer delivery services?

Yes, Istanbul Grill and Bakery offers delivery services.