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Business Details
About
Ice Cream Shop
Welcome to Hershey’s ice cream shop, your ultimate destination for indulgent ice cream experiences in jacksonville/Old St Augustine Rd. we've been serving up smiles with every scoop of our handcrafted, premium ice creams.
Discover a world of flavors at Hershey’s Ice cream shop From timeless classics like velvety vanilla to daring delights such as Superman,Lill Blue Panda,Cotton candy,Moose Tracks,Green mint chip,Chocolate chip cookie dough, cookies and cream and many more each creation is made with care using locally sourced ingredients and a passion for perfection.
Our cozy shop is the perfect spot to treat yourself, gather with friends, or enjoy a family outing. With options ranging from rich dairy to refreshing selections.
Location
Hershey’s Ice Cream
11018 Old St Augustine Rd #113, Jacksonville, FL
32257, United States
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.