Certified by Goodfellas Pizza Jacksonville • Feb 22, 2026
Reviews
3.8
156 reviews
5 stars
90
4 stars
14
3 stars
11
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food, particularly the pizza and wings, noting freshness and flavor, while some expressed disappointment with undercooked or poorly prepared items.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and attentive, others reported rude behavior and long wait times.
Cleanliness
The restaurant was frequently described as clean and organized, contributing positively to the dining experience.
Order Accuracy
Several reviews highlighted issues with order accuracy, including wrong items being delivered and delays in service.
AW
Allison “Allicat” Wallace
4 days ago
5.0
Whoever makes these pizzas is a real chef , he knows what he’s doing ,and aims to please. We have also had some killer hot buffalo wings and I just feel they go hard , and it’s not overpriced at all
CW
Charles WD
Feb 11, 2026
5.0
I got the calzone. It was amazing, greatest calzone, I've had in years
JG
Julia Grados
Feb 6, 2026
1.0
Music very loud couldn't even hear the people asking you questions about your order. I'm ladies in the back preparing the food one was wearing gloves all the time the other one not all the time. Heard them call her Channel I believe. She would be hiking up her pants and then not washing her hands and at one point ran her hand up her face across her nose and not wash hands. My order was wrong and she started telling the gentleman when he mentioned it to her started saying it was right. I'm allergic to green peppers so I know what they look like. He ended up re making the sub. My husband was able to eat his and I took mine to go home. Ending up being greasy and I couldn't eat it I spent $25.
TR
TONNEISHA ROBERTS
Jan 26, 2026
1.0
Went to the Goodfella at the Gateway location(Norwood location) after seeing a special advertised on the outside window that included a gallon of sweet tea. My daughter went in to order and came back out with only a small cup of tea.
When I went inside to ask about it, the man cooking the food rudely said they are “under new management” and don’t honor the deals posted outside I have to look at the board. I said That’s false advertising. He then offered a refund, I immediately accepted then said he couldn’t give one because the manager wasn’t there—even though he said the manager would arrive in 30 minutes and the cashier stated that he was the manager as she rushed out to catch the bus.
After waiting much longer, my daughter went back in to ask for an ETA on management. He then said he would need to call his manager to get a code to issue the refund. By this point, I had been waiting over an hour. My daughter waited inside for about 10 more mins before he refund her my money in cash. SMH
The employee stepped outside several times and clearly saw I had small children waiting in the car.
This isn’t about the tea it’s about terrible customer service and lack of professionalism. It wasn’t what was said, it was how it was said. I was simply trying to support the business.
I will not be returning.
Sn* he did offer 2 more cups of tea but at this point he had already, left a bad taste in my mouth.
BD
Barbara Davis
Jan 25, 2026
4.0
The personal pizza combination w/ Italian sausage, pepperoni & bacon was good, a lil spicy for me, but still good.
Frequently Asked Questions About Goodfellas Pizza Jacksonville
What are the opening hours for Goodfellas Pizza Jacksonville?
Goodfellas Pizza Jacksonville is open daily from 11:00 AM to midnight on Monday, and stays open later on other days up to 4:00 AM on weekends.
Does Goodfellas Pizza Jacksonville offer delivery and pickup services?
Yes, Goodfellas Pizza Jacksonville provides both in-store pickup and delivery services.
Where is Goodfellas Pizza Jacksonville located?
The restaurant is located at 5290 Norwood Ave, Suite 5, Jacksonville, FL 32208, USA.
What types of cuisine does Goodfellas Pizza Jacksonville serve?
They serve Pizza, American, Italian, Chicken Wings, Hamburgers, Salads, and offer vegetarian options.
Does Goodfellas Pizza Jacksonville have a website to view their menu or place an order?
Yes, you can view the menu and place orders at https://getgoodfellaspizza.com/menu.
What is the price range at Goodfellas Pizza Jacksonville?
Goodfellas Pizza Jacksonville falls within a moderate price range, labeled as 'TWO'.
What are the delivery hours at Goodfellas Pizza Jacksonville?
Delivery is available starting at 11:10 AM with varying closing times depending on the day, including late hours until 3:30 AM on weekends.
Are there any gyms near Goodfellas Pizza Jacksonville where I can work out before enjoying a meal?
Yes, Planet Fitness and Youfit Health Clubs are nearby gyms where you can work out before grabbing a meal at Goodfellas Pizza Jacksonville.
Can I visit any grocery or discount stores near Goodfellas Pizza Jacksonville for shopping before or after dining?
Yes, Family Dollar and Publix are nearby stores where you can shop for groceries or essentials before or after your visit to Goodfellas Pizza Jacksonville.
Are there other food options close to Goodfellas Pizza Jacksonville if I want to try something different?
Nearby food options include Papa John's Pizza, Subway, McDonald's, and Wingstop, offering a variety of fast food and pizza choices.
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Certified February 22, 2026Yext Knowledge Graph
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