Brand Certified
Five Guys
4.3(1159 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
4413 Town Center Parkway, Jacksonville, FL
32246, United States
Certified by Five Guys • Feb 22, 2026
(904) 996-6900
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/4413-town-center-parkway
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4413 Town Center Parkway in Jacksonville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
1,159 reviews
5 stars
749
4 stars
224
3 stars
81
2 stars
30
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being fresh and flavorful, though some noted inconsistencies in preparation.
Customer Service
Service quality varied, with many positive remarks about friendly staff, but also complaints about rudeness and poor handling of issues.
Pricing
Many customers found the prices to be high relative to the quality and portion sizes, leading to mixed feelings about value.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the overall dining experience.
Order Fulfillment
Several reviews highlighted issues with order accuracy and wait times, particularly for online orders.
- ETEnric Torres5 days ago3.0I've been to better 5guys
- PMPaul (Mr.Pauliver)Jan 22, 20262.0This location has one guy who has a really hard time with fries. Some how they end up hollow and limp at the same time. My guess is par cooking them too long.
- MAManuel AndersonJan 10, 20261.0My name is Manuel, and I am a delivery driver who attempted to pick up an order at the Five Guys location in Jacksonville Town Center on January 10, 2026, at approximately 8:23 PM. When I entered the store, an employee wearing a burgundy wig was working the front area. I greeted her upon arrival, but she did not acknowledge me. When I asked about the order, she told me it had already been picked up, but the way this was communicated was rude and dismissive. I understand that multiple drivers may have come in for the same order, and I recognize that this situation was not caused by the store employee. However, as a delivery driver who was simply doing my job, I should still be treated with basic courtesy and professionalism. The tone and manner in which this was handled made the interaction uncomfortable and unnecessary. I am reporting this so the situation can be addressed and future interactions with delivery drivers and customers are handled respectfully. Thank you for your time, Manuel
- DDDerrick DokeDec 30, 20254.0It opens at 11:00 not 10 can you fix this google?
- MIM IllWDec 13, 20255.0Great place
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: