Dutch Bros Coffee

4.5
248 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
5733 Roosevelt Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

4.5
248 reviews
5 stars
198
4 stars
16
3 stars
4
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual baristas like Madisyn, Zemmoia, and Riley for their exceptional service.

Drink Quality

While some customers enjoyed the drinks, others reported inconsistencies in taste and quality, with complaints about watery coffee and incorrect orders.

Wait Times

Several reviews mentioned long wait times in the drive-thru, with some customers expressing frustration over delays even with a few cars in line.

Atmosphere

The overall vibe of the location was positively noted, with many customers appreciating the friendly atmosphere and cleanliness.

Pricing

Some customers felt the prices were high for the quality received, while others believed the value was comparable to other coffee shops.
  • KJ
    kevin johnson
    1 day ago
    1.0
    Sat in the drive-thru at 8:15 Monday night, NO ONE answered the menu board, drove out past the window 2 people inside, NO ONE even looked up. It was empty inside, no customers 😕
  • BD
    Brandea Doran
    6 days ago
    5.0
    I love my Dutch fam! I’m there several times a week and everyone is always so sweet and my drinks are made perfectly.
  • KH
    Kimberley Henderson
    Nov 15, 2025
    5.0
    I had the most wonderful experience today at dutch bros, all thanks to Samantha! She was incredibly helpful in guiding me through the menu to find the perfect drink that matched my tastes. Not only did she make an excellent recommendation, but she also prepared my drink with impressive speed. I didn’t have to wait at all! Samantha's friendly demeanor and efficient service have definitely won me over. I'm already looking forward to my next visit!
  • JJ
    Jaydes
    Nov 10, 2025
    5.0
    I had such an awesome experience at Dutch Bros yesterday, all thanks to Samantha! I was totally indecisive about what to order, but she was super patient and helpful. She asked me what flavors I usually like, and after a quick chat, she suggested this amazing drink. Seriously, it was one of the best drinks I’ve ever had! Samantha’s service was top-notch – friendly, efficient, and she really knows her stuff. If you’re looking for a great drink and even better service, ask for Samantha. She’s a total rockstar!
  • AH
    Ashlee Hurlbert
    Nov 1, 2025
    3.0
    Love the drinks and the flavor options. It’s truly great. But I avoid coming here now just because of the wait. I understand it’s an experience and customer service is important, but 15-20 minutes in the drive thru is something I just don’t have time for. Even with order ahead. Keep the conversations down and let’s sling some drinks. Come on guys.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!