Dutch Bros Coffee

4.4
150 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
10913 Baymeadows Rd, Jacksonville, FL
32256, United States

Hours

Reviews

4.4
150 reviews
5 stars
118
4 stars
6
3 stars
7
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Drink Quality

While some customers enjoyed the drinks, others reported inconsistencies in taste and quality, with a few expressing disappointment over specific orders.

Drive-Thru Efficiency

Several reviews mentioned long wait times and inefficiencies in the drive-thru process, suggesting a need for better management.

Atmosphere

Customers appreciated the fun and energetic vibe of the location, contributing to a positive overall experience.

Mobile Orders

There were complaints about mobile orders not being ready upon arrival, which detracted from the convenience of ordering ahead.
  • P2
    Princematthew 24
    1 day ago
    5.0
    Just had my first Dutch Bros experience, and I'm already hooked! My coworkers have been raving about this place, so I finally decided to check it out. Being a newbie, I was a bit overwhelmed by the menu, but thankfully, Sam totally came through for me. He recommended the Shark Attack Rebel, and let me tell you, it was the perfect pick-me-up to power through my day. The drink was not only delicious but also gave me the energy boost I needed. Thanks, Sam, for the awesome recommendation! Definitely coming back to explore more of the menu.
  • PP
    Pierre
    1 day ago
    1.0
    Okay, so I already left a review referring to this situation a few months back, but I feel like talking about it again in more detail. So I went to this Dutch Bros a while back and there was this guy who gave me my drink with a straw. I said thank you and that I do need a straw for my drink. He asked if I’m sure and I said yes. My drink had a sippy-cup lid so I would not need a straw to drink from it. His energy toward me was very weird, he told me that I’m the type of person who “doesn’t read the instructions when I build legos.” I guess he was trying to poke fun at me in a way and it came off weirdly. I reiterated that I would simply just not like a straw and left. I’ve had many people in my life who have tried to make me feel stupid for very simple things. He was one of them. I’m not sure why he was acting like this and I don’t know what his intention was, but it was not a good experience.
  • NN
    nakayla
    3 days ago
    5.0
    Was in town and decided to come here for coffee since we do not have a Dutch bros where I live. My drink was done perfectly and customer service was excellent. Tara did a great job making me feel welcome and she was so sweet🫶. I will definitely come again
  • MW
    Mariah Wilson
    Jan 2, 2026
    5.0
    I am such an indecisive person and the gentleman at the window Sam did an amazing job assisting with navigating the menu. Thanks to him I chose a Caramelizer freeze…. Which actually ended up perfect because it didn’t get really, really cold till late in the evening so it was a perfect pick me up for the day ahead. Will be back soon. I hope Sam or someone else is there next time to help me choose another drink off the menu.
  • HS
    Hanna Sarte
    Jan 1, 2026
    5.0
    I've never had Dutch Bros and I was excited to try it since it's my birthday and I got there kinda late and the 2 girls that were closing were so sweet!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!