Dunkin'

3.5
169 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
110 New Berlin Rd, Jacksonville, FL
32218, United States

Hours

Reviews

3.5
169 reviews
5 stars
83
4 stars
15
3 stars
14
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praise friendly service while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness and Safety

Concerns were raised about cleanliness, including reports of flies and unsanitary conditions.

Speed of Service

Customers frequently noted long wait times, especially during busy hours, leading to frustration.

Product Quality

Inconsistency in food and drink quality was highlighted, with reports of stale items and poorly prepared food.
  • MS
    Marandy Simmons
    3 days ago
    2.0
    I spent $28 on two croissants two coffees and two hash browns. The croissants was so cold, the coffee with the whipped cream on top look like it had been made hours ago even though I had only ordered within 20 minutes. The hash browns was burnt and smushed.
  • AR
    Armand Rosamilia
    Oct 4, 2025
    4.0
    Gotta love Dunkin. This location always parks you if you have a couple of items, which is annoying
  • NP
    N Purdy
    Sep 22, 2025
    1.0
    The 2 workers didnt have clearance for refunds after trying to serve me undercooked bacon. It was a bad experience
  • MN
    M NunYa
    Sep 20, 2025
    5.0
    Excellent customer service! Extremely friendly, very helpful! 👍👍👍👍
  • MF
    Michael FreeUSA
    Sep 10, 2025
    5.0
    The people working here make all the difference. Big respect.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 110 New Berlin Rd, Jacksonville, FL?

Dunkin' at 110 New Berlin Rd is open daily from 5:00 AM to 9:00 PM.

What breakfast and lunch options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.