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Dunkin'

4.1
(466 reviews)

Business Details

(904) 524-8940
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3631 Blanding Blvd, Jacksonville, FL
32210, United States

Hours

Reviews

4.1
466 reviews
5 stars
285
4 stars
72
3 stars
33
2 stars
24
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness while others were reported as rude or unprofessional.

Order Accuracy

Several reviews mention issues with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported during busy periods.

Management Issues

Multiple reviews highlight poor management practices, including unprofessional behavior towards staff and customers, which negatively impacts overall service quality.

Product Quality

There are complaints about the quality of food and drinks, including stale donuts and poorly made coffee, affecting customer satisfaction.
  • HL
    homer leonard
    Feb 7, 2026
    1.0
    Can't buy powdered donuts. Very small selection of anything.
  • DB
    Dani Boles
    Feb 5, 2026
    1.0
    This is the slowest Dunkin I’ve ever been to. Someone please teach this store how to turn a line.
  • PP
    Pato
    Dec 21, 2025
    1.0
    *Cruel Behavior* Are you mean to disabled people like this too?* The man on the speaker 9:55am Dec 21st, 2025 was extremely rude and raised his voice to speak like a woman like me and had an attitude. All I said was “Mobile order Samantha” When he asked. Then preceded to talk like a woman and said “Who?.” “I don’t have mocha for you.” Then I heard the store laugh. I said nothing. My husband went inside to get my pre paid order. The store manger was a part of it laughing. Apparently they went on to talk about my husband’s appearance and his ears saying he looked like an elf. This is horrible kindergarten behavior. How do you treat disabled people too? This is NOT RIGHT.
  • GG
    Gina
    Dec 10, 2025
    2.0
    Friendly cashier and workers but I only ordered 2 items in store when I was solo yet had other orders being completed in front of me. I hadn’t realized until a customer that came in shortly after realized and asked where my food item was when I only had drink fulfilled after waiting a good while. I thanked that man walking out but that shows unprofessionalism on the store with customer prioritization.
  • SH
    Samuel Harrington
    Dec 4, 2025
    1.0
    *How about you let a customer order. And KEEP your disappointment to yourself. I am not your mama!!* You costs your boss money! November 4th at 10:42 AM I tried to order a coffee and the man on the speaker was trying to order for me before i could order and sighed and then proceeded to say what HE WANTED. I left. Horrible service.

Frequently Asked Questions About Dunkin'

What are the delivery and pickup hours at Dunkin' located at 3631 Blanding Blvd, Jacksonville, FL?

Dunkin' at 3631 Blanding Blvd, Jacksonville, FL offers delivery and pickup services from 4:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

What types of meals can I order at this Dunkin' location?

You can enjoy breakfast, lunch, and brunch meals at this Dunkin' location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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