Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor management.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
While some customers appreciate the quick service, others report long wait times and chaotic experiences, particularly during busy hours.
Food Quality
The quality of food, especially donuts, is inconsistent, with some customers receiving stale items or incorrect orders.
Employee Recognition
Several customers highlight specific employees for their outstanding service, indicating a positive impact on customer loyalty.
ML
Makenna LaTour
2 days ago
5.0
This Dunkin' always has fast service and correct orders. I always get the iced coffee. It has never let me down or been different.
BF
B FREEMAN
5 days ago
2.0
I thought they would beat the odds of the other franchise owners. Looks like NEW owners for the location are JUST A GREEDY AS THE OTHERS. TOO CHARGE EXTRA FOR FLAVOR IS GREEDY.. the company already makes a huge (margin) **profit** for coffee. Stop being GREEDY And bring back $6 coffees. 😡🤬😡 -a loyal customer who's ready to give up on corporate franchises! 🤷🤦
AB
Amanda Bentz
Nov 11, 2025
1.0
Every time I go to this location on Cassat, their coffee is nasty! Tastes like soap or perfume is mixed with it. I go here because it’s closest to my house. After this last time, I refuse to waste my money any more.
DT
Danielle Tauscher
Nov 6, 2025
1.0
11/6 @ 7:40 am: placed an online order before heading to the store and waited in the drive thru line for 45 MINUTES. We were late to school and work. For context, their drive thru line can't even accommodate more than 10 cars. This was unacceptable. "I'm sorry for your wait" is not enough service recovery for this.
F1
Free football 10-20-24
Nov 6, 2025
1.0
I went to get donuts and the line was long to start off and then we sat the speaker for 10 minutes just for them to say "1 minute" then finally after 15 minutes we got to the window and the donuts weren't even ready
What are the delivery and pickup hours at Dunkin' located at 3631 Blanding Blvd, Jacksonville, FL?
Dunkin' at 3631 Blanding Blvd, Jacksonville, FL offers delivery and pickup services from 4:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.
What types of meals can I order at this Dunkin' location?
You can enjoy breakfast, lunch, and brunch meals at this Dunkin' location.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' offers a drive-thru service for convenient ordering and pickup.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on both Apple and Android devices to have a fast grab-and-go experience.
What new holiday drinks are available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and enjoy the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of specialty foods and drinks does this Dunkin' serve?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with more than 50 varieties of donuts and dozens of premium beverages.
Is there free Wi-Fi available at Dunkin' on Blanding Blvd?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Where can I find nearby gas stations if I visit Dunkin' at 3631 Blanding Blvd?
Nearby gas stations include Circle K and Mobil, which are convenient for fueling up before or after your visit to Dunkin'.
Are there other coffee or donut shops near Dunkin' at Blanding Blvd?
Yes, there is another Dunkin' nearby, providing more options if you're in the area for coffee or donuts.
What dining options are available near this Dunkin' location for a fuller meal?
Nearby dining options include Chicken And Fish House for fast food, Country Cabin for American barbecue, and Red Harbor Seafood for seafood lovers, making it easy to extend your meal plans around your Dunkin' visit.