Dunkin'

4.1
462 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3631 Blanding Blvd, Jacksonville, FL
32210, United States

Hours

Reviews

4.1
462 reviews
5 stars
286
4 stars
72
3 stars
33
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor management.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

While some customers appreciate the quick service, others report long wait times and chaotic experiences, particularly during busy hours.

Food Quality

The quality of food, especially donuts, is inconsistent, with some customers receiving stale items or incorrect orders.

Employee Recognition

Several customers highlight specific employees for their outstanding service, indicating a positive impact on customer loyalty.
  • ML
    Makenna LaTour
    2 days ago
    5.0
    This Dunkin' always has fast service and correct orders. I always get the iced coffee. It has never let me down or been different.
  • BF
    B FREEMAN
    5 days ago
    2.0
    I thought they would beat the odds of the other franchise owners. Looks like NEW owners for the location are JUST A GREEDY AS THE OTHERS. TOO CHARGE EXTRA FOR FLAVOR IS GREEDY.. the company already makes a huge (margin) **profit** for coffee. Stop being GREEDY And bring back $6 coffees. 😡🤬😡 -a loyal customer who's ready to give up on corporate franchises! 🤷🤦
  • AB
    Amanda Bentz
    Nov 11, 2025
    1.0
    Every time I go to this location on Cassat, their coffee is nasty! Tastes like soap or perfume is mixed with it. I go here because it’s closest to my house. After this last time, I refuse to waste my money any more.
  • DT
    Danielle Tauscher
    Nov 6, 2025
    1.0
    11/6 @ 7:40 am: placed an online order before heading to the store and waited in the drive thru line for 45 MINUTES. We were late to school and work. For context, their drive thru line can't even accommodate more than 10 cars. This was unacceptable. "I'm sorry for your wait" is not enough service recovery for this.
  • F1
    Free football 10-20-24
    Nov 6, 2025
    1.0
    I went to get donuts and the line was long to start off and then we sat the speaker for 10 minutes just for them to say "1 minute" then finally after 15 minutes we got to the window and the donuts weren't even ready

Frequently Asked Questions About Dunkin'

What are the delivery and pickup hours at Dunkin' located at 3631 Blanding Blvd, Jacksonville, FL?

Dunkin' at 3631 Blanding Blvd, Jacksonville, FL offers delivery and pickup services from 4:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

What types of meals can I order at this Dunkin' location?

You can enjoy breakfast, lunch, and brunch meals at this Dunkin' location.