Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and attentive service.
Order Accuracy
Numerous reviews highlight issues with incorrect orders, including wrong items and modifications not being honored.
Cleanliness and Atmosphere
Several customers noted cleanliness issues and a negative atmosphere, with reports of staff arguing and unprofessional behavior affecting the dining experience.
Speed of Service
While some customers appreciated the fast service, others experienced long wait times and delays, particularly during busy periods.
EJ
Eliza Jenkins
Dec 11, 2025
1.0
I ordered the $6 meal deal and I ask properly if I instead of Bacon can they change it to sausage. The guy cashier called me a "dude" with an attitude tone of voice telling me I am not allowed to change the bacon to sausage. As a customer service cashier, if something in the menu that can't be customized, first thing that has to come out of the your is "sorry" or "I apologize". and not '"Dude" . Whoever the guy cashier is needs to be retrained or put him in the back and not deal with the customers.
ML
Milelami L
Nov 30, 2025
5.0
Came here at closing time and they were cleaning and didn’t mind or give me actitud to serve me and make some coffees. Thanks, Gavin and Kristi for the extra mile.
SS
Shannon
Nov 29, 2025
5.0
Came in at the last minute... And ordered a lg iced coffee . Kristy made my coffee and it was amazing . Service was on point. I will definitely be back. And ask for Kristy again!!
JT
Joyce Tapley
Nov 16, 2025
5.0
The staff is always professional and welcoming. The Greeting and service with a smile
AS
Arianna Sierra
Oct 21, 2025
2.0
Quise probar otra experiencia con el café, ya que se ha vuelto una necesidad en mis mañanas, pero fue una desagradable sorpresa de sabores: no me gustó en absoluto. Además, los dependientes parecían extremadamente cansados y desmotivados, a pesar de que el lugar no estaba tan concurrido como para justificar esa actitud. En general, una experiencia poco satisfactoria tanto en sabor como en atención.
What are the operating hours of Dunkin' at 3430 University Blvd S, Jacksonville, FL?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
What new holiday drinks can I try at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
Can I order ahead using a mobile app?
Yes, you can order ahead via the Dunkin' mobile app available for both iOS and Android devices for a faster grab and go experience.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' have a drive-thru service at this location?
Yes, this Dunkin' offers drive-thru service for convenient ordering and pickup.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this location.
Which nearby food options are available around Dunkin' at 3430 University Blvd S?
Nearby, you can find KFC for fast food chicken items and Quiznos for sandwiches, offering additional dining options close to Dunkin'.
Are there other coffee shops near this Dunkin' location?
Yes, Starbucks is located nearby if you want to try different coffee options in the area.
What health and medical facilities are close to Dunkin' on University Blvd S?
Several medical centers and doctors’ offices such as Advanced Surgery Group, Memorial Hospital, and Brooks Rehabilitation are close by, which can be convenient for patients and visitors needing a coffee or snack.