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Dunkin'

3.9
(946 reviews)

Business Details

(904) 549-5832
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3430 University Blvd S, Jacksonville, FL
32216, United States

Hours

Reviews

3.9
946 reviews
5 stars
500
4 stars
181
3 stars
95
2 stars
38
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and items not being prepared as requested.

Cleanliness

Mixed reviews on cleanliness, with some customers noting a dirty environment and others mentioning a clean store.

Staff Attitude

Several reviews highlight a negative attitude among staff, impacting the overall customer experience.

Food Quality

While some customers enjoy the food, there are frequent complaints about items being burnt or not meeting expectations.
  • CC
    Camila
    3 days ago
    5.0
    The drive-thru was great! My food and drink were delicious, and the girl working the drive-thru was so sweet and friendly. Great Dunkin!
  • SF
    Steven Fogger
    Feb 17, 2026
    1.0
    They screwed up my donut order twice in a row. Just asked for a Boston creme and got a glazed donut. Brought it back and they apologized and instead of giving me a Boston creme Brough back a maple glazed.
  • AA
    Almas
    Feb 15, 2026
    1.0
    I received a nasty soggy bagel with butter all over the outside. When I order the same thing at other Dunkin locations, the butter is spread in between the sliced bagel. The employees were immature, laughing and being disrespectful. They took forever to toast another bagel. I assume that this is the fault of the store manager who didn't train them properly.
  • AB
    Alexander Bennett
    Feb 10, 2026
    4.0
    Coffee was good and staff was friendly. Line was a bit long, but still a convenient spot — would come back.
  • KH
    Kilah Harrington
    Feb 6, 2026
    1.0
    my sandwich are always cold even when I ask to have it double toasted also the coffee is nasty...I asked for 4caramels 3 creams I get my coffee and it's nasty they barely put caramel in it and put granulated sugar in my coffee which I did not ask for sugar..... this Dunkin donuts just doesn't listen they don't listen when you tell them how you want coffee they don't listen when you tell them how you want your sandwiches they do not listen, which is why I'm giving them 1 star ......don't waste your money

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3430 University Blvd S, Jacksonville, FL?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

What new holiday drinks can I try at Dunkin'?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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