Dunkin'

3.9
933 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3430 University Blvd S, Jacksonville, FL
32216, United States

Hours

Reviews

3.9
933 reviews
5 stars
495
4 stars
179
3 stars
95
2 stars
37
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unmotivated staff, with several instances of poor attitudes affecting their experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Speed of Service

While some customers praised fast service, others experienced long wait times and delays, particularly during busy hours.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their items while others reported stale or poorly prepared food.

Atmosphere

The store's ambiance received mixed reviews, with some customers appreciating the modern feel while others noted a stressful environment due to staff conflicts.
  • JT
    Joyce Tapley
    Nov 16, 2025
    5.0
    The staff is always professional and welcoming. The Greeting and service with a smile
  • AS
    Arianna Sierra
    Oct 21, 2025
    2.0
    Quise probar otra experiencia con el café, ya que se ha vuelto una necesidad en mis mañanas, pero fue una desagradable sorpresa de sabores: no me gustó en absoluto. Además, los dependientes parecían extremadamente cansados y desmotivados, a pesar de que el lugar no estaba tan concurrido como para justificar esa actitud. En general, una experiencia poco satisfactoria tanto en sabor como en atención.
  • BD
    Brittany Duncan
    Oct 16, 2025
    1.0
    I think it’s time for the person taking orders at your facility to find a new job! I’m trying to start my morning off right and this lady is constantly angry. Every single shift!!!!!!
  • DR
    Desiree Richards
    Oct 5, 2025
    5.0
    Very fast service and good customer service thank you!
  • FM
    Florida Man
    Sep 26, 2025
    5.0
    Jacob, greeted me as I opened the door. Fast and friendly. Clean store. Employees worked well as a team. Friendly Southern Christian vibe in the store. Best, Dunkin donuts in the area.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3430 University Blvd S, Jacksonville, FL?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

What new holiday drinks can I try at Dunkin'?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.