Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
559 reviews
5 stars
243
4 stars
88
3 stars
55
2 stars
39
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked items, stale donuts, and incorrect orders.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions, impacting the overall dining experience.
Management Issues
Feedback indicated problems with management, including lack of training for staff and inadequate responses to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that there are positive experiences to be had.
- SLSkyler LindeenNov 6, 20251.011:35pm on 11/6 the woman that was taking my order in the drive through, not very nice and seems to have an attitude. She probably should not be working customer service, however this is a common issue with most all fast food restaurants in Jacksonville Florida.
- SCShaun CapehartOct 21, 20251.0I was coming there every morning around the same time ordering the same thing, and the food didn't taste good it would be undercooked the inside of the eggs would be cold, the bacon wasn't cook right. And then I'm new to drinking coffee and I wanted to start drinking it I don't know about coffee it's new to me so I was asking for help to try to figure out what is best for me and then they would ask me the name and I would tell them I don't know the name of the item I'm trying to order one so it was aggravating trying to order something new and I couldn't even do that because the employee didn't want to help!! But if I go there and order food later than early in the morning the food tastes good and it looks a lot different than when you go at 5:30 in the morning! And then when they had a remake the order it was good so that tells me that it's not the food it's the employees early in the morning something it's not working right either it's too early I'm not sure but the food's not good! I wish this would get fixed I have wasted and threw away a lot of money on the food that I can't even eat if it can get fixed and corrected I would love to come there every day again!!
- DWDiane WheelerOct 16, 20255.0These employees are so welcoming, polite, kind, nice and helpful. Anytime you're in the area you might as well stop by 😁
- JJJustine JonesOct 3, 20255.0I love this location! I don’t know what it is about it. It’s just very calm and chill and I like working from here. Also, the staff is insanely nice. Also, there’s a conference room! Will be back many times.
- DDDiane DillashawSep 20, 20253.0It's Dunkin.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher in the holiday menu.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' Jacksonville serve?
Dunkin' serves breakfast, brunch, and lunch with a variety of coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service.
Are there any family-friendly amenities at this Dunkin'?
Yes, Dunkin' welcomes families and children and offers dine-in, takeout, and free Wi-Fi.
Which nearby places can I visit after enjoying Dunkin'?
You can visit nearby spots like Baskin-Robbins for ice cream, IHOP for more dining options, or Jacksonville Beach for some outdoor fun.
Are there any pet services near Dunkin' in Jacksonville?
Yes, several pet services like American Pet Resort, Pet Paradise, and Pet Paradise Veterinary Clinic are nearby for grooming, boarding, and veterinary needs.
How can nearby gas stations help Dunkin' customers?
Nearby gas stations such as RaceTrac and bp provide convenience for customers to fuel up their vehicles before or after visiting Dunkin'.