Brand Certified
Dunkin'
3.5(566 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5150 University Blvd W, Jacksonville, FL
32216, United States
Certified by Dunkin' • Feb 22, 2026
(904) 737-7244
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
566 reviews
5 stars
248
4 stars
88
3 stars
55
2 stars
39
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Several customers reported issues with food quality, including undercooked items and stale donuts, leading to dissatisfaction with their orders.
Cleanliness
While some customers noted the store was clean, others mentioned that the overall environment was unkempt, with dirty floors and a lack of fresh food options.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some praising specific employees while others reported consistently negative experiences.
- CHChristy HamiltonFeb 10, 20265.0Tasty doughnuts and very delicious strawberry lemonade... getting more soon 😍.
- SRSusan ReedJan 20, 20265.0Very clean store! Very nice staff Donuts were delicious 😋
- ENEmad NjadatDec 16, 20251.0The rude girl on the speaker she said we out of everything
- EDErica DaleDec 12, 20255.0My boyfriend and I just got back from this Dunkin! Absolutely love this place! Our barista, Thomas, was so sweet and cool! 10/10 service!
- SLSkyler LindeenNov 6, 20251.011:35pm on 11/6 the woman that was taking my order in the drive through, not very nice and seems to have an attitude. She probably should not be working customer service, however this is a common issue with most all fast food restaurants in Jacksonville Florida.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher in the holiday menu.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' Jacksonville serve?
Dunkin' serves breakfast, brunch, and lunch with a variety of coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service.
Are there any family-friendly amenities at this Dunkin'?
Yes, Dunkin' welcomes families and children and offers dine-in, takeout, and free Wi-Fi.
Which nearby places can I visit after enjoying Dunkin'?
You can visit nearby spots like Baskin-Robbins for ice cream, IHOP for more dining options, or Jacksonville Beach for some outdoor fun.
Are there any pet services near Dunkin' in Jacksonville?
Yes, several pet services like American Pet Resort, Pet Paradise, and Pet Paradise Veterinary Clinic are nearby for grooming, boarding, and veterinary needs.
How can nearby gas stations help Dunkin' customers?
Nearby gas stations such as RaceTrac and bp provide convenience for customers to fuel up their vehicles before or after visiting Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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