Brand Certified
Dunkin'
3.5(750 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
741 Cassat Ave, Jacksonville, FL
32205, United States
Certified by Dunkin' • Feb 22, 2026
(904) 515-6969
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
750 reviews
5 stars
352
4 stars
104
3 stars
59
2 stars
64
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Product Consistency
Many reviews highlighted issues with order accuracy and food quality, particularly with coffee and donuts.
Positive Experiences
Some customers praised specific staff members for their friendly service and positive interactions.
Drive-Thru Issues
Several reviews mentioned long wait times and problems with the drive-thru service.
Cleanliness and Availability
Customers noted issues with cleanliness and product availability, including a lack of popular donut varieties.
- MHMorgan Holestin6 days ago1.0Pulled up to make a single coffee order around 4 am when a female came over the speaker box “this is Dunkin” and I replied “hey good morning” and just as I was about to say my o order she says “WELL WHATS YOUR ORDER” to which I replied “no thank you” and drove away. The vehicle in front of me tried ordering a dozen donuts and I heard the speaker box yell at this customer “YOU NEED TO CALL AHEAD IF YOU WANT THAT MANY DONUTS” Maybe this worker isn’t a morning person, maybe she was extremely tired, but either way I won’t risk going back to this location on my way to work ever again.
- FMfarrad Murphy6 days ago2.0At 1:10am2/20/26 The cashier at the drive through has a very bad attitude.
- AAAngeloeFeb 12, 20261.0I was DoorDash at the store and I went through the drive-through n five minutes past no answer hold up to the window beat my horn. No one was there beat my horn third time. No one was there this was at 3:30. On Thursday the employee wasn’t even in the store. She just walked in. Anybody could have robbed the store due to the drive-through window was open. Very poor service and security of the store.
- APAbif PazosFeb 3, 20261.0I ordered just a coffee the other day, go here about 2-3x a week. Asked for napkins and was charged $3 is that normal? Do they usually charge for napkins ?
- MTmaurah TiptonJan 29, 20263.0The service was great but my over coffee was not made right and didn't taste the best. The lemonade berry breeze refresher was good tho.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 741 Cassat Ave, Jacksonville, FL?
This Dunkin' location is open 24 hours every day, from Monday to Sunday.
Does Dunkin' at 741 Cassat Ave offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some popular menu items available at this Dunkin' location?
Popular menu items include coffee, espresso, breakfast sandwiches, donuts, and specialty holiday drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead from the Dunkin' location at 741 Cassat Ave?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru available for convenient ordering.
Is Dunkin' at 741 Cassat Ave family-friendly and suitable for children?
Yes, this Dunkin' welcomes families and children and serves breakfast, brunch, lunch, and dinner.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby spots like Baskin-Robbins for ice cream, Krispy Kreme for more donuts, or Whataburger for burger options.
Where can I charge my electric vehicle near this Dunkin' location?
There is an EVgo Car Charging Station nearby, which is convenient for charging your electric vehicle during your Dunkin' visit.
Are there automotive services close to the Dunkin' at 741 Cassat Ave?
Yes, nearby you can find services like Take 5 Oil Change, Allstar Motors, Elegant Cars, and Victor's Body Shop and Auto Sales for your automotive needs.
How can the nearby USPS and Western Union locations be useful to customers visiting Dunkin'?
Customers can conveniently handle mailing and money transfer needs at nearby USPS and Western Union locations during their visit to Dunkin'.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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