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Dunkin'

3.5
(750 reviews)

Business Details

741 Cassat Ave, Jacksonville, FL
32205, United States
(904) 515-6969
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
741 Cassat Ave, Jacksonville, FL
32205, United States

Hours

Reviews

3.5
750 reviews
5 stars
352
4 stars
104
3 stars
59
2 stars
64
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Product Consistency

Many reviews highlighted issues with order accuracy and food quality, particularly with coffee and donuts.

Positive Experiences

Some customers praised specific staff members for their friendly service and positive interactions.

Drive-Thru Issues

Several reviews mentioned long wait times and problems with the drive-thru service.

Cleanliness and Availability

Customers noted issues with cleanliness and product availability, including a lack of popular donut varieties.
  • MH
    Morgan Holestin
    6 days ago
    1.0
    Pulled up to make a single coffee order around 4 am when a female came over the speaker box “this is Dunkin” and I replied “hey good morning” and just as I was about to say my o order she says “WELL WHATS YOUR ORDER” to which I replied “no thank you” and drove away. The vehicle in front of me tried ordering a dozen donuts and I heard the speaker box yell at this customer “YOU NEED TO CALL AHEAD IF YOU WANT THAT MANY DONUTS” Maybe this worker isn’t a morning person, maybe she was extremely tired, but either way I won’t risk going back to this location on my way to work ever again.
  • FM
    farrad Murphy
    6 days ago
    2.0
    At 1:10am2/20/26 The cashier at the drive through has a very bad attitude.
  • AA
    Angeloe
    Feb 12, 2026
    1.0
    I was DoorDash at the store and I went through the drive-through n five minutes past no answer hold up to the window beat my horn. No one was there beat my horn third time. No one was there this was at 3:30. On Thursday the employee wasn’t even in the store. She just walked in. Anybody could have robbed the store due to the drive-through window was open. Very poor service and security of the store.
  • AP
    Abif Pazos
    Feb 3, 2026
    1.0
    I ordered just a coffee the other day, go here about 2-3x a week. Asked for napkins and was charged $3 is that normal? Do they usually charge for napkins ?
  • MT
    maurah Tipton
    Jan 29, 2026
    3.0
    The service was great but my over coffee was not made right and didn't taste the best. The lemonade berry breeze refresher was good tho.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 741 Cassat Ave, Jacksonville, FL?

This Dunkin' location is open 24 hours every day, from Monday to Sunday.

Does Dunkin' at 741 Cassat Ave offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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