Brand Certified
Dunkin'
3.8(495 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3929 Hendricks Ave, Jacksonville, FL
32207, United States
Certified by Dunkin' • Feb 22, 2026
(904) 399-8220
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
495 reviews
5 stars
253
4 stars
86
3 stars
40
2 stars
31
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and attentive staff, others report rude and unhelpful interactions.
Order Accuracy
Many customers express frustration with incorrect orders and items missing from their purchases, indicating a consistent issue with order fulfillment.
Cleanliness
Several reviews mention cleanliness issues, including unsanitary conditions and a dirty environment, which detracts from the overall experience.
Speed of Service
Customers frequently complain about slow service, particularly in the drive-thru, with long wait times reported.
Product Availability
There are numerous complaints about the lack of available menu items, including donuts and other food options, leading to disappointment among customers.
- DDDee DFeb 16, 20265.0Jasmine and Parmsy make an outstanding team!! Hands down the best experience and meal I’ve ever had from Dunkin!! These ladies made my day!
- JMJake MillsJan 18, 20265.0I grew up by this Dunkin and some years back I had completely given up on it (coffee and food completely inconsistent and somehow prepared poorly). However, in the past year or so this Dunkin has been seemingly blessed by a group of young ladies that are running this location like the friggin’ Navy. My coffee is always great and the effort for customer service is noticeable even at the drive through. Huge shoutout to the employees
- AAAnthonyDec 13, 20251.0One star is too high
- DSD&S SNov 24, 20251.0The staff at this location used to be so kind and helpful, we have been going for years, when I went today though, the shift lead was so incredibly rude and condescending. She took 20 mins to even make my food, was rude when I inquired what was taking so long, even though I was the only person in the drive thru the entire time, she then got my order fully wrong, after taking so long to make the food. When I realized what happened and called to file a complaint she heard who it was calling and was again rude and condescending that I was calling to complain so I have filed a complaint against her with corporate. She told me to come fill out an application if I thought I could do the job better. It was bad enough she was rude but to get my order wrong too and then not offer an apology, a refund or help, unacceptable. Will not be returning to this Dunkin.
- KZKamil ZuellNov 15, 20251.0Worst Dunkin ever !!!!! It’s like they mess up your order purposely !!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3929 Hendricks Ave, Jacksonville?
Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' currently?
You can try the new Cookie Butter Cloud Latte, and enjoy the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes. The new Berry Sangria Refresher is also available.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple and Android devices for a quick grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru service for convenient ordering.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby places include Thee Cake Shoppe bakery, Second Wind Cigars coffee shop, and Milkster Nitrogen Creamery ice cream shop—all great spots to explore for additional treats.
Are there gas stations near Dunkin' where I could fuel up during my visit?
Yes, there are several nearby gas stations such as Daily's, Shell, Gate Gas Station #1223, and GATE conveniently located close to Dunkin'.
Is there a place nearby where I can get professional photography services?
Yes, Damon Photography Inc is located nearby offering session photography services.
What are Dunkin's specialties at this Jacksonville location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea at this location.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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