Dunkin'

3.8
493 reviews
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Business Details

3929 Hendricks Ave, Jacksonville, FL
32207, United States
(904) 399-8220
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3929 Hendricks Ave, Jacksonville, FL
32207, United States

Hours

Reviews

3.8
493 reviews
5 stars
251
4 stars
86
3 stars
40
2 stars
31
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praise friendly service while others report rudeness and incompetence.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drinks.

Speed of Service

Numerous reviews mention slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Concerns were raised about cleanliness, with reports of unsanitary conditions and a dirty environment.

Product Availability

Customers frequently noted that the location often runs out of popular items, including donuts and other menu items.
  • AA
    Anthony
    Dec 13, 2025
    1.0
    One star is too high
  • DS
    D&S S
    Nov 24, 2025
    1.0
    The staff at this location used to be so kind and helpful, we have been going for years, when I went today though, the shift lead was so incredibly rude and condescending. She took 20 mins to even make my food, was rude when I inquired what was taking so long, even though I was the only person in the drive thru the entire time, she then got my order fully wrong, after taking so long to make the food. When I realized what happened and called to file a complaint she heard who it was calling and was again rude and condescending that I was calling to complain so I have filed a complaint against her with corporate. She told me to come fill out an application if I thought I could do the job better. It was bad enough she was rude but to get my order wrong too and then not offer an apology, a refund or help, unacceptable. Will not be returning to this Dunkin.
  • KZ
    Kamil Zuell
    Nov 15, 2025
    1.0
    Worst Dunkin ever !!!!! It’s like they mess up your order purposely !!!
  • MM
    Meghan Mcintyre
    Sep 26, 2025
    5.0
    One of the best Dunkin’s to go to! The employees are all very pleasant and kind! Drinks are made as requested and I always have a great experience here :) thank you!
  • JL
    Jessica Lawson
    Sep 21, 2025
    5.0
    This is the best location in Jacksonville, I would give them 100 stars if I could. The morning team is amazing and have never got my drink wrong and they know my order without me telling them. The customer service at this location is amazing.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3929 Hendricks Ave, Jacksonville?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.