Dunkin'

3.8
493 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3929 Hendricks Ave, Jacksonville, FL
32207, United States

Hours

Reviews

3.8
493 reviews
5 stars
253
4 stars
86
3 stars
40
2 stars
31
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting their ability to remember orders and provide excellent service.

Order Accuracy

Numerous reviews indicated issues with order accuracy, with many customers reporting incorrect or incomplete orders.

Cleanliness

Some customers noted cleanliness issues, including reports of flies and unsanitary conditions behind the counter.

Speed of Service

Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.

Product Availability

Customers frequently expressed frustration over the lack of available menu items, including donuts and other food options.
  • KZ
    Kamil Zuell
    Nov 15, 2025
    1.0
    Worst Dunkin ever !!!!! It’s like they mess up your order purposely !!!
  • MM
    Meghan Mcintyre
    Sep 26, 2025
    5.0
    One of the best Dunkin’s to go to! The employees are all very pleasant and kind! Drinks are made as requested and I always have a great experience here :) thank you!
  • JL
    Jessica Lawson
    Sep 21, 2025
    5.0
    This is the best location in Jacksonville, I would give them 100 stars if I could. The morning team is amazing and have never got my drink wrong and they know my order without me telling them. The customer service at this location is amazing.
  • KH
    Key Hernandez
    Sep 11, 2025
    5.0
    Idk the man name he’s black with dreads but he has top tier customer service
  • BH
    Brittany Hodges
    Aug 26, 2025
    1.0
    Goodness, I normally don’t leave reviews but I just received this thing that is supposed to be a croissant stuffer a few minutes ago at this location on Hendricks. The photo speaks for itself. 😬 they were also out of a lot of stuff.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3929 Hendricks Ave, Jacksonville?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.