Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
494 reviews
5 stars
199
4 stars
94
3 stars
46
2 stars
34
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with many praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders and items missing from orders, particularly with mobile orders.
Cleanliness
Consistent reports of poor cleanliness in the store and restrooms, with some customers expressing concern over hygiene.
Speed of Service
Service speed varies significantly, with some customers experiencing long wait times, especially during busy hours.
Product Availability
Frequent issues with product availability, including popular items like donuts and drinks, leading to customer dissatisfaction.
- AAAndrewNov 14, 20254.0The restaurant itself is newly remodeled and very nice, but the drive thru situation and the parking lot is about as bad as you can get if it’s busy. The line extends behind a majority of the parking spots so while you are waiting for the drive thru you have people blocked in. Everything else is fine. The staff is usually pretty friendly and the food is good.
- MQM QuinnNov 9, 20251.0If I could give this place a zero I would. Every single time we’ve ordered from here they get the orders wrong. Ordered a peppermint mocha… got like warm overly sweetened hot cocoa at best, ordered bacon egg and cheese English muffin; specifically stated AND paid extra for the maple bacon. Not to mention the numerous iced coffees made various ways besides the way it should be and countless breakfast sandwiches missing the egg, bacon, sausage etc. The only reason why we continue to go here is it is close to home. But at this point, I’d rather drive to the one on Beach / Girvin. Oh and never buy doughnuts there after 12pm unless you like stale ones.
- AAAlan AlexanderNov 8, 20253.0Employees preparing food and drinks with his pants down below his butt. Talking trash to the other employees. Not acceptable behavior.
- RPRachael PicaOct 9, 20255.0This is THE BEST Dunkin. I am serious. The coffee is deliciously strong, the line is always fast, the employees have the biggest smiles and I always leave with a smile on my face too. Thank you, Monument DD!
- SCSunset ChaserOct 4, 20255.0My Favorite Dunkin’! All of the staff is nice and I’ve had Friendly service every time! Consistently perfect coffee, sweet and strong-iced caramel almond milk latte! :) keep it up team!
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 3031 Monument Rd, Jacksonville, FL?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where can I download the Dunkin' app to order ahead?
You can download the Dunkin' app from the Apple App Store or Google Play Store to order ahead for a fast grab and go experience.
What new seasonal drinks are available at this Dunkin'?
New holiday drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for convenient ordering and pickup.
What meals are served at this Dunkin' location throughout the day?
Dunkin' serves breakfast, brunch, and lunch, providing options like coffee, donuts, espresso, and breakfast sandwiches.
Can I use a credit or debit card to pay at this Dunkin'?
Yes, this location accepts both credit and debit card payments.
Are there any cafes near Dunkin' at 3031 Monument Rd where I can relax?
Yes, the Back Porch Cafe is nearby where you can enjoy a cozy atmosphere before or after visiting Dunkin'.
If I'm at the Dunkin' on Monument Rd, where can I find nearby entertainment or dining options?
Nearby you can find places like Cliffs Bar and Grill, Little Caesars for fast food, and Wok N Roll for Asian cuisine, offering varied dining or entertainment options.
Are there nearby services around Dunkin' that could complement my visit?
Nearby you'll find Great Clips for hair services, Happy Nails & Spa for beauty treatments, and T's Learning Center for childcare and preschool needs.