Brand Certified
Dunkin'
3.4(501 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3031 Monument Rd, Jacksonville, FL
32225, United States
Certified by Dunkin' • Feb 22, 2026
(904) 683-5522
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
501 reviews
5 stars
204
4 stars
94
3 stars
47
2 stars
33
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and overall store environment.
Staff Friendliness
While some customers praised friendly staff, many others noted inconsistency in service quality and professionalism.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
Drive-Thru Issues
The drive-thru experience was often criticized for being slow and disorganized, with long wait times reported.
- BBBrendaFeb 17, 20265.0My favorite Dunkin, always a great & friendly staff. Great coffee!
- KBKiera BarnettFeb 14, 20265.0The cashier was really nice. I didn’t get her name but she worked on Feb 8th 2025 around 5pm. Without being asked, she went to check for more ice cream in the back since she knew I wanted two and they only had one.
- AKAmanda KDec 21, 20253.0Efficiency is not their forte - No matter the day no matter the time, they are always slow. So slow no one can park in the front and walk inside because the drive thru line is wrapped around the plaza
- UAUtmost AirDec 16, 20255.0Great experience at this Dunkin
- AAAndrewNov 14, 20254.0The restaurant itself is newly remodeled and very nice, but the drive thru situation and the parking lot is about as bad as you can get if it’s busy. The line extends behind a majority of the parking spots so while you are waiting for the drive thru you have people blocked in. Everything else is fine. The staff is usually pretty friendly and the food is good.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 3031 Monument Rd, Jacksonville, FL?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where can I download the Dunkin' app to order ahead?
You can download the Dunkin' app from the Apple App Store or Google Play Store to order ahead for a fast grab and go experience.
What new seasonal drinks are available at this Dunkin'?
New holiday drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for convenient ordering and pickup.
What meals are served at this Dunkin' location throughout the day?
Dunkin' serves breakfast, brunch, and lunch, providing options like coffee, donuts, espresso, and breakfast sandwiches.
Can I use a credit or debit card to pay at this Dunkin'?
Yes, this location accepts both credit and debit card payments.
Are there any cafes near Dunkin' at 3031 Monument Rd where I can relax?
Yes, the Back Porch Cafe is nearby where you can enjoy a cozy atmosphere before or after visiting Dunkin'.
If I'm at the Dunkin' on Monument Rd, where can I find nearby entertainment or dining options?
Nearby you can find places like Cliffs Bar and Grill, Little Caesars for fast food, and Wok N Roll for Asian cuisine, offering varied dining or entertainment options.
Are there nearby services around Dunkin' that could complement my visit?
Nearby you'll find Great Clips for hair services, Happy Nails & Spa for beauty treatments, and T's Learning Center for childcare and preschool needs.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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