Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and lack of training.
Speed of Service
Consistently noted as slow, with many customers experiencing long wait times in both drive-thru and in-store.
Food Quality
Inconsistent food quality; some customers enjoyed their orders while others received incorrect or cold items.
Cleanliness
Reports of cleanliness issues, including dirty tables and unsanitary conditions.
Product Availability
Frequent complaints about being out of popular items, including donuts and specific drink ingredients.
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Azhar Din
Nov 8, 2025
1.0
Rude employees. Worst customer service. Charged for 3 donuts when I ordered 2. Asked for a refund of 1 donut he said to come tomorrow. They definitely need training for better behavior and customer service.
DW
debbie welch
Nov 1, 2025
1.0
I asked for extra ice. I got hardly no ice, so I politely asked for more. The lady returned with ice crammed into my cup that I had to pour some out because there were big chucks of ice that I couldn't even put the straw in. My husband's hot latte didn't have his equal in it which we asked for some to be put in
MM
Marina Maxfield
Oct 14, 2025
5.0
Prompt friendly service. Was out of what I wanted but they offered substitutes.
AJ
Anderson “Gator 1245” Joshua
Aug 30, 2025
5.0
The 2 guys, one from New York, 1 from Jacksonville.Today blew me away with the best customer service.I've ever had in my life at a drive through.I had to give these guys 5 stars.Whoever owns this location should do whatever they can to keep these guys.They are great friendly and plain ole GREAT!
KK
Kool kat
Aug 29, 2025
2.0
Employees definitely need more training on customer service. The moment I walked in the store there was cussing and loud banter towards another customer, kind of unpleasant but they lowkey don’t get paid enough in this economy lol. The food is nice tho so it’s not entirely bad. It’s kind of a bit awkward waiting and I hate when the atmosphere is like that.
What are the operating hours of Dunkin' at 13627 Beach Blvd, Jacksonville, FL?
Dunkin' at 13627 Beach Blvd, Jacksonville, FL is open every day from 5:00 AM to 7:00 PM.
Does Dunkin' in Jacksonville, FL offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special seasonal drinks can I try at Dunkin' Jacksonville this holiday season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order Dunkin's favorites ahead of time for a quick grab and go experience?
Yes, you can use the Dunkin' mobile app to order ahead and enjoy a fast grab and go experience, including via their drive-thru service.
What types of meals does Dunkin' serve at this Jacksonville location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Is there a drive-thru available at the Dunkin' on Beach Blvd in Jacksonville?
Yes, this Dunkin' location has a drive-thru service for convenient ordering.
What are some nearby restaurants where I can dine after visiting Dunkin'?
Nearby restaurants include Bojangles for southern cuisine, Blimpie and Quiznos for sandwiches, Godfather's Pizza for pizza, Chipotle Mexican Grill for Mexican food, and Tijuana Flats for tacos.
Are there any nearby healthcare providers located close to Dunkin' on Beach Blvd?
Yes, nearby healthcare providers include Shaeffer William DDS (dentist), My Eyelab and Stanton Optical (optometrists), and Priority STD Testing Jacksonville (doctor).
If I need to withdraw cash before visiting Dunkin', is there an ATM nearby?
Yes, there is a LibertyX Bitcoin ATM nearby which provides financial and currency exchange services.
Does Dunkin' Jacksonville accept credit and debit cards, and do they offer Wi-Fi?
Yes, Dunkin' accepts both credit and debit cards, and they offer free Wi-Fi for customers.