Brand Certified
Dunkin'
3.4(455 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
13627 Beach Blvd, Jacksonville, FL
32224, United States
Certified by Dunkin' • Feb 22, 2026
(904) 423-0922
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
455 reviews
5 stars
184
4 stars
82
3 stars
50
2 stars
26
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are reported as rude and unhelpful.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported even during non-peak hours.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items being served and missing items.
Cleanliness
Several customers noted that the location was not clean, with reports of dirty tables and unsanitary conditions.
Product Availability
Customers frequently mentioned that the store was out of popular items, including donuts and specific drink ingredients.
- 111990RavensFeb 11, 20265.0Had some rewards to use. We went this morning. Parking was easy. Not many inside. They have a drive through and it got busy when we sat down. Friendly workers. Our cashier is the example of premier customer service. Nice and clean. Could use a few more tables. Food and drinks were delicious.
- MPMindy PurcellFeb 8, 20265.0It’s nice, small but nice :)
- MMMandyDec 18, 20251.0The gentlemen that work here are fantastic and do their best with kindness. The women tho... Watch your cameras to see how awful they are to your customers. They will most likely end up in an altercation that will result in the cops coming the way they speak to others. It's disgusting.
- JLJeff LathropNov 30, 20253.0Its Dunkin. Nothing special. The Curlers are yummy though
- ADAzhar DinNov 8, 20251.0Rude employees. Worst customer service. Charged for 3 donuts when I ordered 2. Asked for a refund of 1 donut he said to come tomorrow. They definitely need training for better behavior and customer service.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website