Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
638 reviews
5 stars
338
4 stars
119
3 stars
50
2 stars
28
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to frustration and disappointment.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for poor attitudes and lack of professionalism.
Management Issues
Several reviews pointed to poor management practices, including a lack of training and support for staff, contributing to a negative customer experience.
Product Quality
Mixed feedback on product quality, with some customers enjoying their food and drinks while others reported issues like cold items and incorrect flavors.
- LMLiv MJan 5, 20261.0I come to this DD often because it’s close to my job, but one staff member on the early morning shift consistently makes the experience unpleasant. She sighs every single time before taking orders, as if customers are an inconvenience. She speaks in a disrespectful tone, snatches cards, and hands drinks over roughly. Her attitude makes me feel unwelcome every visit. This is not a one-time issue—it happens repeatedly. Basic customer service and courtesy are completely lacking at this location 😑
- HJHunter JerrellDec 25, 20251.0Pulled up at 11:30 am in the drive thru on 12/25/25 and was told they closed early. When I asked what time they were scheduled to close, the women reported they were actually sold out of everything? So checked the Mobile app and it still had mobile pickup and drive thru open until 8pm. Went through all the menu items and nothing was reported to be unavailable. Sounds like a lazy worker didn’t want to do their job.
- ACAlastia CorneliusDec 20, 20251.0Kitchen closes an hour before closes.
- MHMarleyna HicksDec 20, 20251.0Rude every time I come. Won't be returning.
- DKDiana K.Dec 8, 20252.0Very rude customer service. The lady that works there has an attitude and not welcoming at all. They kept me by the first window for a while and when I turned to ask them if it works she told me yeah and you didn’t wait and you have to go back I can’t service you here. So I went back and I also stayed for a while for someone else to take my order. It doesn’t seem like they want to work 👎🏼
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open from 5:00 AM to 8:00 PM Monday through Saturday and from 6:00 AM to 6:00 PM on Sunday.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I find at Dunkin' in Jacksonville, FL?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Are there any special holiday drinks available at Dunkin'?
Yes, during the holiday season, Dunkin' offers drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' accepts debit and credit card payments.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Are there nearby restaurants I can visit around Dunkin' on Bartram Park Blvd?
Yes, some nearby restaurants include Takhrai Thai Restaurant, Spice Grill Indian Cuisine, Panda Express, Moe's Southwest Grill, and Daruma Japanese Steak House & Sushi Bar.
What nearby places can help if I need car services while visiting Dunkin'?
You can visit nearby auto service shops such as Auto Spot Tire Pros, Mavis Tires & Brakes, and Tires Plus for tire and automotive services.
Are there hotels near the Dunkin' location for travelers?
Yes, nearby hotels include Hampton Inn and Suites Jacksonville South - Bartram Park and Hampton's On the House, convenient for guests visiting the area.