Brand Certified
Dunkin'
3.9(643 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
12709 Bartram Park Blvd, Jacksonville, FL
32258, United States
Certified by Dunkin' • Feb 22, 2026
(904) 900-1329
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
643 reviews
5 stars
342
4 stars
119
3 stars
50
2 stars
28
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling unwelcome and dissatisfied with their interactions.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components, leading to frustration.
Management Issues
Several reviews pointed to poor management practices, including a lack of support for staff and negative attitudes that affect customer experience.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and excellent service, indicating that there are capable staff members at the location.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing issues like flavorlessness and incorrect preparation.
- JKJason Kelly1 day ago1.0Twice this place has messed up my order. I’ll take my business to Starbucks
- ZDZippe DoodahFeb 9, 20265.0Let me tell y'all something. No Dunkin does it like THIS Dunkin. Every other location I go to makes their drinks way too milky and/or flavorless. But for some reason I come to this location and they get it right EVERY single time. I literally don’t understand it but I’m thankful there is one location near my house that can make my drink.
- LMLiv MJan 5, 20261.0I come to this DD often because it’s close to my job, but one staff member on the early morning shift consistently makes the experience unpleasant. She sighs every single time before taking orders, as if customers are an inconvenience. She speaks in a disrespectful tone, snatches cards, and hands drinks over roughly. Her attitude makes me feel unwelcome every visit. This is not a one-time issue—it happens repeatedly. Basic customer service and courtesy are completely lacking at this location 😑
- HJHunter JerrellDec 25, 20251.0Pulled up at 11:30 am in the drive thru on 12/25/25 and was told they closed early. When I asked what time they were scheduled to close, the women reported they were actually sold out of everything? So checked the Mobile app and it still had mobile pickup and drive thru open until 8pm. Went through all the menu items and nothing was reported to be unavailable. Sounds like a lazy worker didn’t want to do their job.
- MHMarleyna HicksDec 20, 20251.0Rude every time I come. Won't be returning.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open from 5:00 AM to 8:00 PM Monday through Saturday and from 6:00 AM to 6:00 PM on Sunday.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I find at Dunkin' in Jacksonville, FL?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Are there any special holiday drinks available at Dunkin'?
Yes, during the holiday season, Dunkin' offers drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' accepts debit and credit card payments.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Are there nearby restaurants I can visit around Dunkin' on Bartram Park Blvd?
Yes, some nearby restaurants include Takhrai Thai Restaurant, Spice Grill Indian Cuisine, Panda Express, Moe's Southwest Grill, and Daruma Japanese Steak House & Sushi Bar.
What nearby places can help if I need car services while visiting Dunkin'?
You can visit nearby auto service shops such as Auto Spot Tire Pros, Mavis Tires & Brakes, and Tires Plus for tire and automotive services.
Are there hotels near the Dunkin' location for travelers?
Yes, nearby hotels include Hampton Inn and Suites Jacksonville South - Bartram Park and Hampton's On the House, convenient for guests visiting the area.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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