Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
363 reviews
5 stars
176
4 stars
41
3 stars
25
2 stars
17
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees ignoring or dismissing customers.
Order Accuracy
Frequent complaints about incorrect orders, including wrong drinks and missing items, were noted by multiple customers.
Staff Attitude
Reviews highlighted a lack of friendliness and professionalism among staff, with some employees displaying negative attitudes.
Long Wait Times
Customers consistently experienced long wait times, both in the drive-thru and inside the store, often leading to frustration.
Management Issues
Several reviews pointed to poor management and staffing decisions, contributing to the overall negative experience.
- HRHolli Rumsey3 days ago5.0The staff is so friendly and welcoming!
- UUULTRA-xNov 13, 20252.0This location is hard to get to coming from the south side of the road, I had to wait 20 minutes to get into the parking lot, waited 10 mins to order because the line was long, just to get told we’re out of the one thing I sat and waited 30 minutes for. I am extremely disappointed in this location.
- SLSymya LewisNov 12, 20255.0I stopped here around 4pm for a latte and the two ladies that were working were super friendly. My latte was super good, definitely recommend this Dunkin!🙂
- BHBlu HoodNov 5, 20251.0Stopped here around 10 AM on a Wednesday morning. All of the workers were very bland and not friendly at all. Would recommend stopping at a different Dunkin so it doesn’t put a damper on your day.
- CFCJ FluhartyOct 19, 20255.0The people who work here are doing such a great job keeping up with the heavy demands of the community. This store is ALWAYS busy. I love the fact that the good folks who work here have a great attitude despite the fact that there is always a line around the building. They ALL deserve a raise!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What are some of the specialty items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, providing a wide range of options for breakfast and snacks.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What new holiday drinks does Dunkin' offer this season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient on-the-go service.
What nearby places can I visit before or after my stop at Dunkin'?
Nearby places include New Leaf Vapor Co. for e-cigarettes, Waffle House for additional dining options, and Express Oil Change & Tire Engineers if you need automotive services.
How can nearby transit or locations help me find this Dunkin' in Jacksonville?
Nearby known landmarks like Annie Oakley’s Wood Furniture and Prime Car Wash can help you easily locate the Dunkin' on San Jose Blvd in Jacksonville.
Are there family-friendly and vegetarian options available at Dunkin'?
Yes, Dunkin' welcomes families and serves vegetarian options, making it a suitable spot for diverse dietary needs.
Can I use credit or debit cards at this Dunkin' location?
Yes, this Dunkin' accepts both debit and credit card payments for your convenience.