Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders and substitutions, leading to customer frustration.
Staff Friendliness
While some customers praised individual staff members for their friendliness, others noted a lack of warmth and professionalism from the team.
Management Issues
Several reviews pointed to poor management and staffing decisions, contributing to the overall negative experience.
Product Quality
Feedback on food and drink quality was mixed, with some customers enjoying their items while others received poorly made or incorrect orders.
PM
P Mcphee
Jan 3, 2026
5.0
Drive up
SG
scotty GQ Gold
Dec 23, 2025
5.0
They didn’t have the Mabel bars with barbarian cream in them.
PA
Paige Arcuri
Dec 22, 2025
1.0
I waited 20 minutes in the drive thru for a mobile order. They ran out of bagels but couldn’t give me a refund since I used the app. They asked if they could get me something else, I asked for a ham breakfast sandwich. Got a sausage sandwich lol
HR
Holli Rumsey
Nov 21, 2025
5.0
The staff is so friendly and welcoming!
UU
ULTRA-x
Nov 13, 2025
2.0
This location is hard to get to coming from the south side of the road, I had to wait 20 minutes to get into the parking lot, waited 10 mins to order because the line was long, just to get told we’re out of the one thing I sat and waited 30 minutes for. I am extremely disappointed in this location.
What are the operating hours for Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What are some of the specialty items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, providing a wide range of options for breakfast and snacks.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What new holiday drinks does Dunkin' offer this season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient on-the-go service.
What nearby places can I visit before or after my stop at Dunkin'?
Nearby places include New Leaf Vapor Co. for e-cigarettes, Waffle House for additional dining options, and Express Oil Change & Tire Engineers if you need automotive services.
How can nearby transit or locations help me find this Dunkin' in Jacksonville?
Nearby known landmarks like Annie Oakley’s Wood Furniture and Prime Car Wash can help you easily locate the Dunkin' on San Jose Blvd in Jacksonville.
Are there family-friendly and vegetarian options available at Dunkin'?
Yes, Dunkin' welcomes families and serves vegetarian options, making it a suitable spot for diverse dietary needs.
Can I use credit or debit cards at this Dunkin' location?
Yes, this Dunkin' accepts both debit and credit card payments for your convenience.