Brand Certified
Dunkin'
3.5(369 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
11857 San Jose Blvd, Jacksonville, FL
32223, United States
Certified by Dunkin' • Feb 22, 2026
(904) 503-7028
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
369 reviews
5 stars
182
4 stars
41
3 stars
25
2 stars
17
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted instances of staff being unhelpful or dismissive.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong drinks.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of training, leading to a chaotic environment.
Product Availability
Customers expressed frustration over the unavailability of menu items, particularly during peak hours.
- CMChristopher Moyer5 days ago1.0Went multiple times on multiple days at different times of day and the store was out of 90% of the donuts varieties Waited 5 minutes in the lobby this morning to find out if they were making more or something and not a single person even acknowledged my existing The other times that I did interact with staff they were absolutely useless Drove 30 seconds up the road to Krispy Kreame and got better donuts and light years better service
- ERElena Rodriguez-Machin5 days ago5.0Always good donuts.
- MMMatcha MonsterJan 19, 20265.0New staff. I'm a repeat customer
- PMP McpheeJan 3, 20265.0Drive up
- PAPaige ArcuriDec 22, 20251.0I waited 20 minutes in the drive thru for a mobile order. They ran out of bagels but couldn’t give me a refund since I used the app. They asked if they could get me something else, I asked for a ham breakfast sandwich. Got a sausage sandwich lol
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What are some of the specialty items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, providing a wide range of options for breakfast and snacks.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What new holiday drinks does Dunkin' offer this season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient on-the-go service.
What nearby places can I visit before or after my stop at Dunkin'?
Nearby places include New Leaf Vapor Co. for e-cigarettes, Waffle House for additional dining options, and Express Oil Change & Tire Engineers if you need automotive services.
How can nearby transit or locations help me find this Dunkin' in Jacksonville?
Nearby known landmarks like Annie Oakley’s Wood Furniture and Prime Car Wash can help you easily locate the Dunkin' on San Jose Blvd in Jacksonville.
Are there family-friendly and vegetarian options available at Dunkin'?
Yes, Dunkin' welcomes families and serves vegetarian options, making it a suitable spot for diverse dietary needs.
Can I use credit or debit cards at this Dunkin' location?
Yes, this Dunkin' accepts both debit and credit card payments for your convenience.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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