Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
While many customers praised the friendly and welcoming staff, there were numerous complaints about rude service and mistakes with orders.
Order Accuracy
Several reviews highlighted issues with incorrect orders and forgotten items, leading to customer frustration.
Quality of Food and Drinks
Customers enjoyed the quality of the coffee and donuts, but there were complaints about stale items and poorly made drinks.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty restrooms and others praising the overall cleanliness of the location.
PL
Pamela Leggett
Feb 11, 2026
5.0
Narissa and her crew are always delivering greatness here! Thanks for having delicious treats for me to share with my godson!
SE
Sheena E
Jan 30, 2026
5.0
They have the BEST Chai Tea Latte hot or iced 😋
AP
Antonio Pineda
Jan 21, 2026
5.0
I love coming to Dunkin on soutside in the mornings. The staff is always so friendly and welcoming and the food always comes out hot and fresh. I highly recommend stopping by this Dunkin. Thank you all to the amazing staff for making every visit wonderful and welcoming.
JM
Joan MILLER
Jan 11, 2026
1.0
Omg almost $8 for a large HOT latte. It was room temp and so sweet. I couldn't drink it. It tasted horrible. It tasted fake even.
CC
Cassabella Cleaning
Dec 29, 2025
1.0
Personally I go to this Dunkin every day due to it being less than a mile from my home. The attitude’s here switch up daily. Narissa is not good for business or aware of how The food industry works, whether fast food, whether they’re dining in. Some days they make their cold foam and others they just use the same whipped cream. You can get in the store which defeats the purpose of me going to a coffee shop. The last two days I’ve went here. They have forgot my cold foam. There are other days. I’ve had to turn around from work just to get items they forgot to put in the bag. With that being said, we all make mistakes and have opportunities to correct them. I took my child in on the weekend to pick out donuts and he did not like them and just as if in any food industry, all I asked was for them to switch them out and all I heard was about the policy. Now remind you I go here everyday and on this day I spent $30 not to mention every other day I also spend money.So I asked her if she could grab a manager and she told me no that’s just the policy. Whether the policy or not, I asked for a manager and did not receive one and second I’ve worked food industry for years before if a customer doesn’t like something it’s OK to switch it out and if you don’t have the authority just grab the manager I asked for. I mean they do throw away all the donuts at the end of the night so for principal to make a small child happy I personally would have switched them out. I would have rather a manager tell me no that’s someone who didn’t even try to make the customer happy. I just walked away because I don’t wish to treat people how they do.
What are the operating hours of Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sunday.
Does this Dunkin' location offer delivery or pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order Dunkin' products via a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on iOS and Android for a fast grab and go experience.
What are some of Dunkin's specialties?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' support drive-thru services?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby dining options are available around Dunkin' on Southside Blvd?
Nearby dining options include KFC, Baskin-Robbins, Island Wing Company Grill & Bar, TGI Fridays, McDonald's, Miller's Ale House, Bojangles, Jason's Deli, Larry's Giant Subs, Wingstop, and Wendy’s offering a variety of cuisines to complement your visit.
Are there any nearby hotels close to the Dunkin' location in Jacksonville?
Yes, nearby hotels include SpringHill Suites Jacksonville, Hampton Inn & Suites Jacksonville Deerwood Park, SpringHill Suites, and Hampton by Hilton, which are convenient for travelers visiting the area.
Where can I find recreational activities near this Dunkin'?
You can enjoy golf at nearby locations like David Gates Golf and GOLFTEC, or visit Jerry's Art Supply for arts and crafts shopping and galleries.
Does this Dunkin' location have amenities like free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for convenience.
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