Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
655 reviews
5 stars
332
4 stars
125
3 stars
55
2 stars
28
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Staff Attitude
Mixed feedback on staff demeanor; some employees were praised for friendliness while others were criticized for being grumpy or unhelpful.
Product Consistency
Inconsistency in food and drink quality was noted, with complaints about cold coffee, burnt food, and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Location Convenience
The location is appreciated for its convenience, but issues with parking and accessibility were highlighted.
- CFC. Fingers5 days ago1.0Super disappointed. We just finished our meal and wanted coffee and donuts 🍩 to take home. There was one gentleman in line before us so I don't know how long he stood there without being waited on but we waited approximately 6-7 minutes and there wasn't a soul in sight. I said " hey anyone here". NOTHING! When the guy that was working there FINALLY came from around the corner he was on his phone and In no hurry to help anyone. Donut case was full. I imagine it's that way because the employee(s) don't take care of their customers. Maybe we'll try again. People out here needing jobs and this guy could care less. Do better...
- FSFaith Auto SalesNov 11, 20251.0No donuts for veterans! A little disappointed.
- CDCraig DanglerNov 7, 20251.0The workers here are clearly not running on Dunkin'. They were limping at best. I've seen workers at Goodwill with more hustle and customer service than the so-called workers at this store. Sad! Thank you for your attention to this matter.
- CHCrisanni HOct 6, 20255.0Got a latte it was nice !
- NAnadine alSep 9, 20251.0Ordered a large pumpkin spice latte and almost a quarter of it was empty and filled with whipped cream. I’ve gotten this order from many different locations and they never shorted me this much on anything. If I’m gonna pay 6 dollars for a coffee fill it up. Never coming to this location again.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Jacksonville, FL?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order my favorite Dunkin' items ahead of time?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
What new holiday beverages does Dunkin' offer?
Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for your convenience.
Are there other Dunkin' shops nearby?
Yes, there is another Dunkin' nearby that also serves donuts and coffee, making it easy to find your favorite treats in the area.
What nearby restaurants can I visit after stopping by Dunkin'?
After your visit to Dunkin', you can explore nearby restaurants such as LongHorn Steakhouse, Epik burger restaurant, and Tokyo sushi restaurant for a variety of dining options.
Where can I find mobile phone services near Dunkin'?
Close to Dunkin', you can visit T-Mobile or Phone Tech for mobile phone accessories, stores, and IT services.
Can I visit beauty salons near Dunkin'?
Yes, there are several beauty salons nearby including Pure Nails by Veronica, Sky Nails, Compliments Salon, Nu Nails Spa, Romeo Beauty Hub, Eye Candy Brows, and Christie's Beauty Bar.