Dunkin'

3.8
655 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12740 Atlantic Blvd, Jacksonville, FL
32225, United States

Hours

Reviews

3.8
655 reviews
5 stars
332
4 stars
125
3 stars
55
2 stars
28
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Attitude

Mixed feedback on staff demeanor; some employees were praised for friendliness while others were criticized for being grumpy or unhelpful.

Product Consistency

Inconsistency in food and drink quality was noted, with complaints about cold coffee, burnt food, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Location Convenience

The location is appreciated for its convenience, but issues with parking and accessibility were highlighted.
  • CF
    C. Fingers
    5 days ago
    1.0
    Super disappointed. We just finished our meal and wanted coffee and donuts 🍩 to take home. There was one gentleman in line before us so I don't know how long he stood there without being waited on but we waited approximately 6-7 minutes and there wasn't a soul in sight. I said " hey anyone here". NOTHING! When the guy that was working there FINALLY came from around the corner he was on his phone and In no hurry to help anyone. Donut case was full. I imagine it's that way because the employee(s) don't take care of their customers. Maybe we'll try again. People out here needing jobs and this guy could care less. Do better...
  • FS
    Faith Auto Sales
    Nov 11, 2025
    1.0
    No donuts for veterans! A little disappointed.
  • CD
    Craig Dangler
    Nov 7, 2025
    1.0
    The workers here are clearly not running on Dunkin'. They were limping at best. I've seen workers at Goodwill with more hustle and customer service than the so-called workers at this store. Sad! Thank you for your attention to this matter.
  • CH
    Crisanni H
    Oct 6, 2025
    5.0
    Got a latte it was nice !
  • NA
    nadine al
    Sep 9, 2025
    1.0
    Ordered a large pumpkin spice latte and almost a quarter of it was empty and filled with whipped cream. I’ve gotten this order from many different locations and they never shorted me this much on anything. If I’m gonna pay 6 dollars for a coffee fill it up. Never coming to this location again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Jacksonville, FL?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.