Brand Certified
Dunkin'
3.8(657 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
12740 Atlantic Blvd, Jacksonville, FL
32225, United States
Certified by Dunkin' • Feb 22, 2026
(904) 423-1151
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
657 reviews
5 stars
334
4 stars
125
3 stars
55
2 stars
28
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.
Staff Behavior
Several reviews highlighted unprofessional behavior from management and staff, including rudeness and lack of respect towards customers and employees.
Product Quality
Customers frequently mentioned issues with order accuracy and food quality, including stale items and poorly prepared drinks.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the store, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- AAAmethystFeb 18, 20261.0They spread avocado on black burnt bread
- AAAlex AndersonFeb 17, 20265.0Love me some Dunkin coffee roll and the Boston Custard donuts
- JJJustinJan 5, 20261.0Ordered two regular coffees charged for iced coffee. wouldn’t fix their mistake
- CFC. FingersNov 19, 20251.0Super disappointed. We just finished our meal and wanted coffee and donuts 🍩 to take home. There was one gentleman in line before us so I don't know how long he stood there without being waited on but we waited approximately 6-7 minutes and there wasn't a soul in sight. I said " hey anyone here". NOTHING! When the guy that was working there FINALLY came from around the corner he was on his phone and In no hurry to help anyone. Donut case was full. I imagine it's that way because the employee(s) don't take care of their customers. Maybe we'll try again. People out here needing jobs and this guy could care less. Do better...
- CDCraig DanglerNov 7, 20251.0The workers here are clearly not running on Dunkin'. They were limping at best. I've seen workers at Goodwill with more hustle and customer service than the so-called workers at this store. Sad! Thank you for your attention to this matter.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website