Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
759 reviews
5 stars
372
4 stars
117
3 stars
78
2 stars
53
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with drinks and food items.
Quality Consistency
There are complaints about inconsistent food and drink quality, with some items being served incorrectly or not meeting expectations.
Atmosphere
The atmosphere is generally appreciated, with some customers noting the friendly environment and decor, though there are mentions of unprofessional behavior from staff.
Speed of Service
While some reviews highlight quick service, others mention long wait times and inefficiencies, particularly during busy hours.
- PMP McpheeJan 3, 20265.0Drive thru
- AAArundeep Mittra (Aaron)Nov 14, 20253.0This location was a bit disappointing. Day 1 we had to place orders at the counter due to some last minute changes from 11 of us. Orders were ok, but the guy behind the counter felt like we asked for his kidney when we asked for drink cup holders. Dat 2 and 3 were ok, we did mobile orders. Same crew but no recognition or thanks or anything. The orders were about $100 3 days in a row.
- JWJessica WilcoxNov 11, 20255.0I use to always go to this store. I moved to another state came back to this store.
- TMTodd “Magick72”Oct 15, 20254.0I've been going to this location every day through the week for the last 4 months. I get the same thing. Medium UNSWEET iced tea and sesame bagel with butter. Most days they burn the bagel some days it's barely hot bread. I don't say anything about it usually because nobody cares about the customer anymore.
- ACAlma CuricOct 7, 20255.0This is my favorite place for taking the coffee ☕️
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Jacksonville, FL?
Dunkin' at 7171 Phillips Highway in Jacksonville, FL, is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website to enjoy a fast grab and go experience.
What kind of food and beverages does Dunkin' Jacksonville serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of beverages including seasonal specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Jacksonville?
Yes, this Dunkin' location offers free Wi-Fi for customers.
Can families and children visit this Dunkin' location comfortably?
Absolutely, Dunkin' welcomes families and children, providing a family-friendly environment.
What nearby places can I visit before or after stopping by Dunkin' at 7171 Phillips Highway?
Nearby, you can visit Baskin-Robbins for ice cream, Whataburger for burgers, or Tropical Smoothie Cafe for refreshing smoothies, making it easy to plan a variety of dining options around your visit.
Are there other coffee shops near this Dunkin' location?
Yes, nearby coffee options include another Dunkin', Three Layers Cafe, and Starbucks, giving you multiple choices for your caffeine needs.
How can nearby fast food restaurants complement a visit to this Dunkin' location?
Nearby fast food spots like Whataburger, Chick-fil-A, and Jimmy John's provide options for a full meal before or after grabbing coffee and donuts at Dunkin'.