Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
753 reviews
5 stars
368
4 stars
116
3 stars
77
2 stars
53
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly and attentive staff, others report rude interactions and poor service.
Product Quality
Many customers enjoy the coffee and donuts, but there are frequent complaints about incorrect orders and inconsistent drink quality.
Atmosphere
The location is generally described as clean and comfortable, with some positive mentions of motivational signs and decor.
Speed of Service
Service speed varies; some customers appreciate quick service, while others report long wait times and disorganization during busy periods.
Management
Management receives mixed reviews; some customers commend the manager's efforts, while others criticize the lack of oversight and poor staff behavior.
- AAArundeep Mittra (Aaron)Nov 14, 20253.0This location was a bit disappointing. Day 1 we had to place orders at the counter due to some last minute changes from 11 of us. Orders were ok, but the guy behind the counter felt like we asked for his kidney when we asked for drink cup holders. Dat 2 and 3 were ok, we did mobile orders. Same crew but no recognition or thanks or anything. The orders were about $100 3 days in a row.
- JWJessica WilcoxNov 11, 20255.0I use to always go to this store. I moved to another state came back to this store.
- TMTodd “Magick72”Oct 15, 20254.0I've been going to this location every day through the week for the last 4 months. I get the same thing. Medium UNSWEET iced tea and sesame bagel with butter. Most days they burn the bagel some days it's barely hot bread. I don't say anything about it usually because nobody cares about the customer anymore.
- ACAlma CuricOct 7, 20255.0This is my favorite place for taking the coffee ☕️
- KKKausu KollySep 21, 20251.0Me and my gf went while we , the lady on the speaker was rude as hell when we got to the window to make a payment she just gave us a dirty look and gave the food , no greeting no nothing just a rude experience
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Jacksonville, FL?
Dunkin' at 7171 Phillips Highway in Jacksonville, FL, is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website to enjoy a fast grab and go experience.
What kind of food and beverages does Dunkin' Jacksonville serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of beverages including seasonal specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Jacksonville?
Yes, this Dunkin' location offers free Wi-Fi for customers.
Can families and children visit this Dunkin' location comfortably?
Absolutely, Dunkin' welcomes families and children, providing a family-friendly environment.
What nearby places can I visit before or after stopping by Dunkin' at 7171 Phillips Highway?
Nearby, you can visit Baskin-Robbins for ice cream, Whataburger for burgers, or Tropical Smoothie Cafe for refreshing smoothies, making it easy to plan a variety of dining options around your visit.
Are there other coffee shops near this Dunkin' location?
Yes, nearby coffee options include another Dunkin', Three Layers Cafe, and Starbucks, giving you multiple choices for your caffeine needs.
How can nearby fast food restaurants complement a visit to this Dunkin' location?
Nearby fast food spots like Whataburger, Chick-fil-A, and Jimmy John's provide options for a full meal before or after grabbing coffee and donuts at Dunkin'.