Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
418 reviews
5 stars
199
4 stars
79
3 stars
40
2 stars
27
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some customers praised the friendly and helpful staff, many reported issues with rudeness, lack of training, and poor management practices affecting employee morale.
Service Speed
Numerous reviews highlighted slow service, long wait times, and disorganization, particularly during busy hours, leading to customer frustration.
Product Quality
Customers frequently complained about stale donuts, incorrect orders, and inconsistent coffee quality, indicating a decline in product standards.
Cleanliness
Several reviews pointed out that the store was often dirty and poorly maintained, contributing to a negative customer experience.
Customer Experience
Mixed feedback on customer service, with some positive experiences overshadowed by reports of unprofessional behavior and lack of acknowledgment from staff.
- AValexia veraDec 13, 20255.0Staff is super helpful and kind! My food and drink is always perfect😊
- RDRamonia DialloDec 8, 20255.0Donuts are not so good anywhere anymore.
- RBRA BOct 18, 20255.0We had Kiosk issue but all was corrected at pickup. Thank you so much for helping those of us with Kiosk challenges haha. Great $6.00 breakfast. Bagel egg bacon,cheese, hash brown rounds and coffee. Win win.
- JWJosh WesterveltAug 8, 20251.0I started to think it was my fault...I remember working in F&B and hating guests walking in 5 minutes before closing...but then I realized i walked out with my ill prepared order at 8:27, meaning i came in more than a half hour before closing (and they locked the doors behind me). If it had been 5min until close, the thought of stopping wouldnt have entered my mind, but some people's 8pm is another's 8am. It's absurd that I couldn't get a simple cup of coffee from a coffee joint, regardless of proximity to closing. I asked for a medium hot coffee with cream and sugar and received a barely room temp coffee with cream, to their credit, but not even a hint of sugar. After seeing this location's rating and reading the reviews i can see this had nothing to do with my timing, this is simply a terrible location. If you peruse the reviews, you'll see none of the complaints are the rambling rants of explosive tempers. The complaints are all specific and share common threads. The one that stands out the most is the complaint about witnessing the manager mistreating the employees in front of guests in the middle of service. This store didn't screw me out of time and money because some lazy kids don't want to work the hours they've been instructed to work, but rather because they've been explicitly taught that their role, their value, (as is the case in so many other fast food chains) is to serve as a cog in someone else's wealth generator. And now realizing that that was all available from just reading the reviews, which I failed to do, I guess it is my own fault, so, to be fair....one star for me. But still, avoid this location.
- JMJamie MillerJul 25, 20253.0Coffee was good, doughnuts were a little stale!
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' store in Jacksonville, FL?
The Dunkin' store at 2225 County Road 210 W in Jacksonville, FL is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
How can I order ahead for a fast grab and go experience at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new seasonal drinks are available at Dunkin' during the holiday season?
New holiday drinks include the Cookie Butter Cloud Latte, Berry Sangria Refresher, as well as the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals does this Dunkin' location serve?
This Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' offer a drive-thru option?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there any nearby food or cafe options around this Dunkin' location?
Nearby food options include Tropical Smoothie Cafe for healthy smoothies and sandwiches, Los Portales Mexican Grill for Mexican cuisine, and Crispy Burger for fast food burgers.
What nearby places can I visit for dental or health services near Dunkin'?
Nearby options include Southlake Dental Care and St. Johns Pediatric Dentistry for dental needs, as well as Animal Medical Clinic St. Johns for veterinary services.
Where can I find banks or ATMs near this Dunkin' location?
A Chase ATM is located nearby for your banking and financial service needs.
Are there any beauty or wellness services close to this Dunkin' store?
Yes, nearby beauty services include New Star Nails Inc and Brush Salon for nails and hair care.