Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
670 reviews
5 stars
370
4 stars
105
3 stars
59
2 stars
36
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with instances of rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality, with reports of cold or stale items, particularly bacon and donuts.
Cleanliness
Concerns about cleanliness in the establishment, including dirty tables and counters.
Staff Friendliness
Some positive feedback on friendly staff, but this was overshadowed by negative experiences reported by others.
- TATheresa AdamsNov 6, 20255.0Had to get my coffee
- JRJay RedfordOct 24, 20255.0Excellent
- FBFirst Coast BreakersOct 13, 20255.0Great fast fresh
- JGJaz GOct 9, 20252.0If someone asks you to leave a review for a place, make sure you remain professional and maintain a positive attitude. My coffee accidentally slipped off the counter, and my husband and I immediately cleaned it up ourselves. We even asked for a towel to help since the staff seemed busy. However, I was told I needed to pay again for a replacement coffee—even though the spill happened inside the store. The cashier seemed confused about why I would want my drink remade. Overall, the experience was disappointing and reflected a lack of awareness and customer service from the staff.
- CBChristina BauerSep 25, 20251.0I just don’t get how you can serve cold bacon and then tell me it’s suppose to be that way!!!! Room temperature is not warm, it’s cold!!! It’s just gonna grow bacteria and selling it to customers is mind boggling to me!!!! They need to shut it down and put something else there!! Why not build a new one with better staff as well, just no hey how are you nothing just blah. Here’s your total and food, no emotions and the snacking bacon don’t bother!!! Please fix it Dunkin cause this location can use the help, now I have to find another one cause that one isn’t where it’s at!!
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Jacksonville, FL?
The Dunkin' at 7818 Normandy Blvd in Jacksonville, FL is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and drinks can I get at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods with meals available for breakfast, lunch, and brunch.
Are there any seasonal drinks available at this Dunkin'?
Yes, during the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at this Dunkin'.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead via the Dunkin' mobile app, available on iOS and Android, for a quick grab and go experience or use the drive-thru service.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Which nearby gas stations can I visit near Dunkin' at 7818 Normandy Blvd?
Nearby gas stations include Circle K, Mobil, Exxon & Mobil Stations, RaceTrac, and Shell, all offering convenience stores and some have coffee shops as well.
Are there other coffee shops near this Dunkin' location?
Yes, nearby coffee shops include another Dunkin', 7 Brew Coffee, and RaceTrac which also serves coffee.
What financial services are available near this Dunkin' in Jacksonville?
Nearby financial services include Bitcoin Depot, Bank of America Financial Center and ATMs, CoinFlip Bitcoin ATM, and Rapid Auto Loans.
What other types of businesses and services are close to this Dunkin'?
Nearby businesses include UPS Access Point (shipping services), Normandy Lake Dentistry, Value Pawn and Jewelry, various gas stations, and The Arena music venue.