Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
196 reviews
5 stars
110
4 stars
35
3 stars
18
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The quality of customer service is inconsistent, with some staff being friendly and attentive while others are reported as rude or dismissive.
Product Quality
Customers have mixed experiences with product quality, noting issues with stale bagels and incorrect orders, but also praising the freshness of donuts and coffee.
Speed of Service
Service speed varies significantly; some customers report quick service while others experience long wait times, especially during busy hours.
Management
Positive feedback highlights effective management and staff training, particularly praising specific managers for their dedication and customer care.
Location Issues
The location being part of a gas station leads to mixed perceptions, with some customers appreciating the convenience while others feel it detracts from the Dunkin experience.
- BSBryan SchianoNov 3, 20251.0I was at a Jacksonville one near airport, bagel was harder than a rock...never again stopping there again.
- CPCy PainterSep 29, 20255.0Great place to get your favorite frozen drinks and donuts. I just love the frozen hot chocolate it's so delicious.
- RHRita Haydon/DiLauriSep 11, 20255.0Great staff
- BBBaileyAug 31, 20251.0I've give 0 stars if possible. The staff working were rude and didnt even get to order before I left Girl literally looked at me, turned around didn't say a word and starting wiping stuff down completely ignored
- DTDan TaylorAug 31, 20252.0If there is more than two cars in line, you're going to wait 20 minutes. This has happened to me twice now over the last week.
Frequently Asked Questions About Dunkin'
What are Dunkin's regular store hours in Jacksonville, FL?
Dunkin' Jacksonville at 12453 Philips Hwy is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently available at this Dunkin' store?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android. Ordering via the app provides a fast grab and go experience.
What types of food and beverages does Dunkin' Jacksonville serve?
Dunkin' offers a variety of espresso drinks, coffee, donuts, breakfast sandwiches, and tea. They serve breakfast, lunch, and brunch.
Does this Dunkin' location operate a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient ordering on the go.
What nearby places can I visit if I'm stopping by Dunkin' on Philips Hwy?
Nearby you can find Sprint Food Stores, Circle K convenience stores and gas stations, and the Canopy Road Cafe for additional dining options.
Are there convenient gas stations near this Dunkin' for fueling up after your visit?
Yes, nearby gas stations include Mobil, Exxon & Mobil Stations, BP, and Circle K, which also offer convenience store services.
What financial services are close to Dunkin' on Philips Hwy?
Western Union, which provides money transfer services, and Bitcoin Depot, an ATM and currency exchange, are located nearby for your financial needs.
Are there fitness or wellness facilities near this Dunkin' location?
Yes, 9Round Fitness and Yoga Den Bayard are close by, offering boxing and yoga classes respectively, for active lifestyle activities.