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Dunkin'

4.0
(199 reviews)

Business Details

(904) 683-8373
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12453 Philips Hwy, Jacksonville, FL
32256, United States

Hours

Reviews

4.0
199 reviews
5 stars
110
4 stars
35
3 stars
19
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees are praised for their friendliness and efficiency, others are reported as rude or inattentive.

Order Accuracy

Several customers experienced issues with incorrect orders and long wait times, particularly during busy hours.

Product Availability

Customers frequently noted that popular items, especially donuts, were often out of stock or not available during operating hours.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with the quality of coffee and donuts, highlighting specific employees for their exceptional service.
  • GI
    George Sunderland IV
    2 days ago
    1.0
    They close before 10 call corporate to get a free coffee if this happens to you. Only store in the area open till 10 but close 15 minutes early? People drive far to get rudely waived away. Do yourself a favor and go somewhere else that doesn’t hire lazy people.
  • SA
    Sharoon Akhtar
    Dec 17, 2025
    3.0
    The staff was slow and gave us less coffee for the price they changed.
  • BS
    Bryan Schiano
    Nov 3, 2025
    1.0
    I was at a Jacksonville one near airport, bagel was harder than a rock...never again stopping there again.
  • CP
    Cy Painter
    Sep 29, 2025
    5.0
    Great place to get your favorite frozen drinks and donuts. I just love the frozen hot chocolate it's so delicious.
  • RH
    Rita Haydon/DiLauri
    Sep 11, 2025
    5.0
    Great staff

Frequently Asked Questions About Dunkin'

What are Dunkin's regular store hours in Jacksonville, FL?

Dunkin' Jacksonville at 12453 Philips Hwy is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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