Dunkin'

3.5
418 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
116 Oakleaf Village Pkwy, Jacksonville, FL
32244, United States

Hours

Reviews

3.5
418 reviews
5 stars
185
4 stars
75
3 stars
39
2 stars
19
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Staff Professionalism

Feedback varied on staff professionalism, with some praising friendly service while others noted rudeness and lack of organization.

Cleanliness

The restaurant was generally noted as clean, but some customers reported unpleasant odors and maintenance issues that detracted from the experience.

Product Quality

While some customers enjoyed the food and drinks, others complained about stale items and inconsistent quality, particularly with coffee.
  • KH
    K Horn
    3 days ago
    4.0
    Standard dunkin. Drink had no taste. It felt like I drank water and not green tea
  • TP
    Toya Pope
    Dec 23, 2025
    5.0
    My boys and I go here like 2-3 mornings a week. They always get the same thing. The place is clean and service is usually quick.
  • OH
    Olga Hernandez
    Dec 7, 2025
    5.0
    The new staff are wonderful very professional and polite ! I’m back the staff prior to this one kept me away very young kids talked over the food !
  • GC
    Gueneth C
    Dec 6, 2025
    1.0
    This store has been closed since 8:40. Technically, they close at 9. So many customers were sent away.😞
  • LT
    L T
    Nov 2, 2025
    1.0
    Slow service and they are always out of items. if you place an order online, you get what they give you, not what you ordered. Instead of telling you that an item is out, they'll just put whatever in the bag. Very bad service.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Jacksonville, FL?

This Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sundays from 6:00 AM to 9:00 PM.

What types of meals are served at Dunkin' in Jacksonville?

Dunkin' serves breakfast, lunch, and brunch.