Brand Certified
Dunkin'
3.5(420 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
116 Oakleaf Village Pkwy, Jacksonville, FL
32244, United States
Certified by Dunkin' • Feb 22, 2026
(904) 778-0700
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
420 reviews
5 stars
187
4 stars
75
3 stars
39
2 stars
19
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service, particularly in the drive-thru, with long wait times and frequent complaints about delays.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.
Staff Professionalism
Feedback varied on staff professionalism; while some praised friendly and helpful employees, others reported rude behavior and unprofessional attitudes.
Product Quality
Several customers expressed disappointment with the quality of food and drinks, citing issues like stale donuts and poorly made beverages.
Cleanliness
There were multiple mentions of cleanliness issues, including foul odors and unsanitary conditions in the dining area.
- NNNayydabrattFeb 4, 20265.010/10 everything I had funnel cake macchiato
- KHK HornJan 9, 20264.0Standard dunkin. Drink had no taste. It felt like I drank water and not green tea
- TPToya PopeDec 23, 20255.0My boys and I go here like 2-3 mornings a week. They always get the same thing. The place is clean and service is usually quick.
- OHOlga HernandezDec 7, 20255.0The new staff are wonderful very professional and polite ! I’m back the staff prior to this one kept me away very young kids talked over the food !
- GCGueneth CDec 6, 20251.0This store has been closed since 8:40. Technically, they close at 9. So many customers were sent away.😞
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Jacksonville, FL?
This Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sundays from 6:00 AM to 9:00 PM.
What types of meals are served at Dunkin' in Jacksonville?
Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What are some featured menu items at this Dunkin' during the fall season?
Featured fall items include the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N’ Milk Iced Latte made with real cereal milk.
Does this Dunkin' location have a drive-thru option?
Yes, this location includes a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
Are there any nearby restaurants where I can dine after visiting Dunkin'?
Nearby restaurants include Lamai Thai Restaurant, Vitiano Italian Cuisine, Subway, and Wok N Roll, offering a variety of Asian, Italian, and fast food options.
What local spots are close to Dunkin' that I can visit for shopping or errands?
You can visit Beaver Street Farmers Market for fresh groceries and the USPS or US Post Office nearby for mailing needs.
Where can I find nearby gas stations if I need to fuel up during my visit?
Nearby gas stations include Circle K, Mobil, Exxon & Mobil Stations, and BP, which also have convenience stores.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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