Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.
Staff Professionalism
Feedback varied on staff professionalism, with some praising friendly service while others noted rudeness and lack of organization.
Cleanliness
The restaurant was generally noted as clean, but some customers reported unpleasant odors and maintenance issues that detracted from the experience.
Product Quality
While some customers enjoyed the food and drinks, others complained about stale items and inconsistent quality, particularly with coffee.
KH
K Horn
3 days ago
4.0
Standard dunkin. Drink had no taste. It felt like I drank water and not green tea
TP
Toya Pope
Dec 23, 2025
5.0
My boys and I go here like 2-3 mornings a week. They always get the same thing. The place is clean and service is usually quick.
OH
Olga Hernandez
Dec 7, 2025
5.0
The new staff are wonderful very professional and polite ! I’m back the staff prior to this one kept me away very young kids talked over the food !
GC
Gueneth C
Dec 6, 2025
1.0
This store has been closed since 8:40. Technically, they close at 9. So many customers were sent away.😞
LT
L T
Nov 2, 2025
1.0
Slow service and they are always out of items. if you place an order online, you get what they give you, not what you ordered. Instead of telling you that an item is out, they'll just put whatever in the bag. Very bad service.
What are the operating hours for this Dunkin' location in Jacksonville, FL?
This Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sundays from 6:00 AM to 9:00 PM.
What types of meals are served at Dunkin' in Jacksonville?
Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What are some featured menu items at this Dunkin' during the fall season?
Featured fall items include the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N’ Milk Iced Latte made with real cereal milk.
Does this Dunkin' location have a drive-thru option?
Yes, this location includes a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
Are there any nearby restaurants where I can dine after visiting Dunkin'?
Nearby restaurants include Lamai Thai Restaurant, Vitiano Italian Cuisine, Subway, and Wok N Roll, offering a variety of Asian, Italian, and fast food options.
What local spots are close to Dunkin' that I can visit for shopping or errands?
You can visit Beaver Street Farmers Market for fresh groceries and the USPS or US Post Office nearby for mailing needs.
Where can I find nearby gas stations if I need to fuel up during my visit?
Nearby gas stations include Circle K, Mobil, Exxon & Mobil Stations, and BP, which also have convenience stores.