Dunkin'

3.8
979 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
842 Dunn Ave, Jacksonville, FL
32218, United States

Hours

Reviews

3.8
979 reviews
5 stars
506
4 stars
159
3 stars
108
2 stars
57
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and poor communication regarding menu items.

Service Speed

Customers expressed frustration with long wait times and slow service, particularly during busy hours.

Food Quality

Several reviews mentioned issues with food quality, including burnt items and lack of freshness.

Cleanliness

Multiple customers noted that the location was not clean, with specific mentions of unsanitary conditions.
  • BG
    Baylis Gatlin
    Dec 22, 2025
    4.0
    Coffee was good
  • NJ
    Nubian Terreka Jackson-Adams
    Dec 17, 2025
    2.0
    Whenever i visit this place, my order is either burnt, cold, or both. It takes them forever for one single order. By the time i get my drink, my food is cold or my drink is gone and im still waiting on my food. I can never get both at the same time. I wouldn't recommend this location. They do see them trying,but always come up short and fail the mission everytime.
  • RB
    Rita Baker
    Dec 3, 2025
    5.0
    Did not realize they open at 4:30am Every Morning. Needed them in a pinch, for a different light dessert and the munchkins did it for my crowd. They loved these flavors: blueberry, glazed, powdered, chocolate, but the jelly munchkin i heard was an acquired taste. Just a messenger 😏...but 1 out of 5 is still a Passing Score. But With Early Opening and Coffee...that will Cover it! You're Welcome.
  • SP
    Savannah Perona
    Nov 14, 2025
    1.0
    My mom does dashing and she had to wait over 35 mins for orders that was to be to the customer by 8:15 and the cashier at the register Monica to be exact was very rude to her and to other customers as well and she is on the phone with corporate now to handle this matter very disrespectful!! Not okay not acceptable
  • SM
    Sarah Mitchell
    Nov 9, 2025
    1.0
    6 employees standing around. Nobody in the lobby and I’m just standing here staring into souls and nobody has spoke. Nobody has asked me about my order. Just having a good sit while they having a hang out in here 🤣 I WILL NOT BE ORDERING HERE ANYMORE. As I stood there another customer came in and said this is how it “always is “ Nahhhhh NEW STAFF. 10 minutes went by and I finally said something to be told there was no cookie butter …. How long was I gonna sit here before anyone said anything to me ? WORST DUNKIN EVERRRRRR

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jacksonville, FL?

Dunkin' in Jacksonville, FL is open every day from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.