Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
974 reviews
5 stars
504
4 stars
158
3 stars
108
2 stars
56
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude behavior and poor service experiences.
Order Accuracy
Numerous complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.
Cleanliness
Several reviews noted that the location was not clean, with specific mentions of mold and trash overflow.
Food Quality
Customers expressed disappointment with food quality, citing issues like burnt items and lack of flavor.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, impacting their overall experience.
- SPSavannah PeronaNov 14, 20251.0My mom does dashing and she had to wait over 35 mins for orders that was to be to the customer by 8:15 and the cashier at the register Monica to be exact was very rude to her and to other customers as well and she is on the phone with corporate now to handle this matter very disrespectful!! Not okay not acceptable
- SMSarah MitchellNov 9, 20251.06 employees standing around. Nobody in the lobby and I’m just standing here staring into souls and nobody has spoke. Nobody has asked me about my order. Just having a good sit while they having a hang out in here 🤣 I WILL NOT BE ORDERING HERE ANYMORE. As I stood there another customer came in and said this is how it “always is “ Nahhhhh NEW STAFF. 10 minutes went by and I finally said something to be told there was no cookie butter …. How long was I gonna sit here before anyone said anything to me ? WORST DUNKIN EVERRRRRR
- BBbEmbersOct 29, 20255.0The team here is very hard-working and usually right on point! And on the rare occasion something isn’t perfect, they’re always more than happy to make it right. Great service and great attitude every time!
- RARobyn AndersonOct 28, 20251.0Ask for my coffee to be remade because it was made with regular sugar and not liquid sugar and it’s an iced coffee she responded. Did you want me to just add liquid sugar no Just give me a refund it came up 50 Cent short the Manager said it was the taxes she can’t do.
- NKNadia KeefeOct 22, 20251.0if i could rate this as a zero star i 100% would. the drinks and the food from this place is disgusting. i order the same things as i do at other dunkin's and the Dunkin on Dunn never not disappoints.... i just ordered the sabrina's strawberry daydream refresher and it's so thick and tastes gross and leaves a nasty attertaste and doesn't look the way it's supposed too! mind you i order this refresher many times from the dunkin in orange park and never get this outcome from them! stay away from this place if you don't want to waste your money.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Jacksonville, FL?
Dunkin' in Jacksonville, FL is open every day from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and drinks can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages. They also offer breakfast, lunch, and brunch items.
Are there any special holiday drinks or menu items currently available?
Yes, during the holiday season, Dunkin' offers special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does the Jacksonville Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Does Dunkin' Jacksonville welcome families and children?
Yes, this location welcomes families and children, and offers dine-in, takeout, and delivery options.
What nearby eateries can I visit along with Dunkin' on Dunn Ave?
Near Dunkin', you can also visit Papa Murphy's for pizza, Cold Stone Creamery for ice cream and bakery items, and Chan's Chinese Restaurant for Asian cuisine.
Are there convenient places near Dunkin' for fuel or financial services?
Yes, nearby you will find Shell and BP gas stations for fuel as well as LibertyX Bitcoin ATM and Western Union for financial and money transfer services.
What medical or health facilities are located close to this Dunkin' in Jacksonville?
Nearby health-related places include Village Medical at Walgreens, Mohammed Shehadeh, MD, Affordable Dentures and Implants, and Emergency Dentist 24/7 Jacksonville.