Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
589 reviews
5 stars
335
4 stars
108
3 stars
43
2 stars
25
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others are criticized for rudeness and poor attitude.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing components.
Cleanliness
The location is generally noted for being clean, although there are isolated reports of unsanitary conditions.
Speed of Service
Some customers appreciate the quick service, especially during busy hours, while others experienced long wait times.
Product Quality
The quality of food and drinks is inconsistent, with some customers enjoying their items while others received stale or poorly prepared food.
- JCJoshua CraigNov 6, 20251.0Gross cheap cake balls and a cup of sugar substitute with some burnt watery coffee for 5x the price of anywhere else 🤮 .... I just don't get it.
- JWJames WarnerNov 4, 20255.0I’d like to take a minute and express how awesome this team is. As someone who visits a Dunkin’ nearly everyday, I have experienced the good and bad of Dunkin’ locations across the nation, and this location and team are without any doubt one of the best. Friendly, welcoming, food and drinks are always to order, and no matter how busy they are everything is delivered with very little wait.
- LELena EliasOct 16, 20255.0Always clean- staff has great customer service skills (yes being nice and having tact is a skill tip if you can they deserve it) food and drinks always come out consistently good I'm super lucky to have such a great location near me shout out to the whole staff
- CLChanel LoveOct 8, 20252.0The owners or family members will even be there behind the counter in their regular clothes and not even acknowledge you….. just hanging out i guess…What a joke. Ordered through the app today around 2pm(not busy) came and stood in front of mobile tray for at least 7 min before i was asked what i was waiting for 🙄. Of course there were OTHER people who walked in were greeted anddd serviced before me.
- TMTaylor MoliseeSep 22, 20251.0Over 15 minutes in drive thru for the cashier to not even have my order right or ready. Awful.
Frequently Asked Questions About Dunkin'
What are the operating hours at Dunkin' in Jacksonville, FL?
Dunkin' is open daily from 4:00 AM to 8:00 PM.
Where is this Dunkin' location in Jacksonville?
This Dunkin' is located at 9978 Old Baymeadows Rd, Ste 5, Jacksonville, FL 32256.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What special holiday drinks are currently available at Dunkin'?
Dunkin' offers a new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher during the holiday season.
Does Dunkin' have a drive-thru at this location?
This location does not have a drive-thru service.
Are credit and debit cards accepted at Dunkin'?
Yes, both debit and credit cards are accepted forms of payment at Dunkin'.
Is there free Wi-Fi available at this Dunkin' location?
Yes, Dunkin' offers free Wi-Fi for customers.
What nearby food options are there around Dunkin' in Jacksonville?
Nearby food options include Yukti Cafe (fast food and bagels), Jimmy John's (sandwich shop), Panda Express (Chinese fast food), Mandaloun Mediterranean Cuisine, and Scramblers (breakfast and brunch).
Are there other coffee shops near this Dunkin'?
Yes, nearby coffee shops include TEA of JAX and The Coffee Grinder, great alternatives to visit before or after your Dunkin' visit.
What services and stores are available near Dunkin' for additional errands?
Nearby services include Deerwood Family Eyecare (optometrist), Greenberg Dental & Orthodontics, Nail Time Baymeadows, 10,000 Cellphones of Baymeadows (mobile phone service), A1 Shoe Repair at Deerwood, and Western Union for money transfers.