Dunkin'

4.1
1015 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7328 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.1
1,015 reviews
5 stars
618
4 stars
170
3 stars
83
2 stars
39
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and efficient service to rude and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor drink preparation.

Cleanliness

Some reviews highlighted cleanliness concerns, particularly regarding food safety and sanitation practices.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, including stale donuts and poorly made beverages.

Drive-Thru Efficiency

The drive-thru service received mixed reviews, with some praising speed while others noted long wait times and inefficiencies.
  • CB
    charish branch
    2 days ago
    2.0
    waited 20 minutes just to get a small chocolate Carmel latte and they didn’t even put chocolate in the drink
  • DG
    Dustin Gartenbush
    4 days ago
    5.0
    Great staff and never have an issue. Quick too
  • WI
    William Wright III
    Dec 30, 2025
    2.0
    Be Careful if you pay in Cash. This Dunkin is not doing what most businesses are doing. When you pay in cash they round down to the next tenth when giving change. It is not the customers responsibility to cover the fact you decided to stop using Pennies in your business. Every penny matters in today’s economy and taking 1-4 cents from every customer that pays cash. It’s not right, you decided to stop using Pennies so you eat the cost. The Treasury is still making Pennies and they will stop going out at the beginning of 2026. Not good Business Dunkin on 103rd Street and Firestone.
  • JB
    Judy Brogna
    Dec 28, 2025
    4.0
    Sweet young ladies. Trying to keep up with everything. Not much donut variety as I wanted, and grill was being cleaned so no sandwiches available ☹️ Very clean.
  • MP
    Melanie Paul
    Dec 24, 2025
    1.0
    I placed a mobile order and arrived at the store and was told they were closed and they couldn't do anything about it. No explanation, no apology, just, " we're closed and there's nothing we can do about it."

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' Jacksonville at 7328 103rd St?

Dunkin' Jacksonville is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' Jacksonville offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.