Dunkin'

4.2
1005 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7328 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.2
1,005 reviews
5 stars
618
4 stars
167
3 stars
83
2 stars
37
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being friendly and efficient, while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness and Atmosphere

The store is noted for being clean and well-maintained, contributing to a pleasant dining experience.

Speed of Service

Service speed varies; some customers report quick service, while others experience long wait times, especially during busy hours.

Product Quality

Inconsistent quality of food and drinks, with some items praised while others are criticized for being stale or poorly prepared.
  • JA
    jenn atkinson
    Nov 17, 2025
    5.0
    This is the best Dunkin' out of Cassatt, Blanding, and Roosevelt by Winn-Dixie. They serve you with what you request—respectful and helpful. Fresh and hot!
  • VL
    Veronica Look
    Nov 10, 2025
    1.0
    Can forget it the coffee isn't thrown out ever 20 minutes like it use to be back in the day....we were in the lobby it was not even 7pm and the guy working said alright we need to shut the lobby down but than as I drank my coffee and watched from the parking lot he used thesame mop on the bathroom as he did the lobby and let me add never once did he change the water or anything he just barely skimmed the floor and wiped the table with his hands and I promise you that's not sanitary at all... Someone needs to retrain this guy and clean the floors and lobby appropriately. Also I'd like to add they need to make fresh coffee at night instead of using cold cold coffee...I'm shocked at the levels of Dunkin since they probably don't have any edict for hiring people and to think that we all billions of people come through to the 103rd store and we don't even know if we are getting sanitary food items we already know the coffee is old all day long
  • TT
    Tony
    Oct 26, 2025
    2.0
    Empty store realized higher pricrs then any dunkin with the discount.
  • SJ
    Shanquan Jackson
    Oct 9, 2025
    5.0
    I go here almost every morning all the staff have GREAT CUSTOMER SERVICE AND VERY POLITE
  • AU
    Angelica Uruchurtu
    Sep 29, 2025
    2.0
    I’m not trying to to be disrespectful, but , if I’m here leaving my comment it’s because it’s not the first time it happens to me, I don’t know whats wrong with the older lady with glasses and long hair, she always get attitude, like she always mad , I’m not trying to be rude , but is how i feel. When you work at costumer service , you have to have a little bit more the empathy, no get mad when we can order the right thing, with the right name!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' Jacksonville at 7328 103rd St?

Dunkin' Jacksonville is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' Jacksonville offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.