Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.2
253 reviews
5 stars
173
4 stars
24
3 stars
13
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the pizza for its taste and quality, particularly the thin crust and generous toppings, while some found certain items bland or unsatisfactory.
Service Issues
There were multiple complaints about inconsistent service, including long wait times, incorrect orders, and poor customer service experiences.
Cleanliness
Some reviews mentioned cleanliness issues, particularly regarding food handling and the dining environment.
Delivery Problems
Several customers reported issues with delivery, including cold pizzas, wrong orders, and poor communication from delivery staff.
Staff Friendliness
Despite some service issues, many customers highlighted the friendliness and helpfulness of the staff.
- HVHelem Daiana Mendoza Vargas3 days ago5.0Increíble la atención, la comida deli y el ambiente genial
- WMWilliam Morgan5 days ago5.0Amazing dough. Terrific toppings. And an awesome staff. My new favorite pizza joint. Worth the high delivery fee since im so far away. So thankful for this crew!
- BFB FabellaDec 28, 20254.0Restaurant was empty when i arrived. I ordered a large thin crust meat lovers pizza and a side order of garlic cheese bread. Pizza was great and over flowing in quality meats and tasted as good as it looked (and it looked yummy!). Staff is friendly and helpful as it was my first time trying the place. Garlic cheese bread was meh . . . I’ve had better - I couldn’t taste the garlic flavor at all. Will definitely be back for pizza and I totally recommend giving them a try if you’re in the Mandarin area!
- RRReeseDec 5, 20254.0I've had great and horrible experiences from this location so I believe its all about who is on shift! If it weren't for the fact that I'm from Ohio and this pizza is nostalgic than I wouldn't have been back after the bad experience. If yal tighten up the crew yal could be great! BTW for newbies they specialize in their thin crust iykyk ❤️ also don't blame them for your pizza being cold if you order via door dah or Uber, fresh is the best! oh and avoid the meatballs and loaded breadsticks they're trash lol
- TTToddDec 2, 20255.0This place a hidden gem. Pizza is consistent, place is clean, and staff is friendly!
Frequently Asked Questions About Donatos Pizza
What are the regular business hours for Donatos Pizza in Jacksonville, FL?
Donatos Pizza is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza in Jacksonville offer delivery services?
Yes, Donatos Pizza offers delivery, same day delivery, and in-store pickup services.
What types of pizzas is Donatos Pizza known for?
Donatos Pizza is famous for its Thin Crust Pizza and Edge to Edge® toppings, especially their Pepperoni Pizza.
Where is Donatos Pizza located in Jacksonville?
It is located at 9735 Old St. Augustine Road, Jacksonville, FL 32257, USA.
How can I order pizza from Donatos Pizza online?
You can order online through their website at https://www.donatos.com?location=448 or via the Donatos Pizza app available on iOS and Android.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I add sides to my order at Donatos Pizza?
Yes, you can add a side for just $5.
Are there any beauty salons near Donatos Pizza where I can visit before or after dining?
Yes, nearby beauty salons include K & M Waxing Center, Solar Nails Jax, Cindy's Cuts, Haute Headz Jax, and Alex Rutten Hair.
What other dining options are near Donatos Pizza on Old St. Augustine Road?
Nearby dining options include Layalina Restaurant and Hookah Lounge, Mad O Seafood, San Jose Deli and Grill, El Castillo Market and Restaurant, and Hala Cafe Mid-East Cuisine.
Are there any fitness or activity centers close to Donatos Pizza?
Yes, nearby fitness and activity centers include Pat Henigan gym, Jacksonville Fitness Academy, Anais Belly Dance Studio, and Slot Cars Raceway & Hobbies for arts and crafts activities.