Brand Certified
Donatos Pizza
4.2(255 reviews)
Certified by Donatos Pizza • Feb 22, 2026
Business Details
9735 Old St. Augustine Road, Jacksonville, FL
32257, United States
Certified by Donatos Pizza • Feb 22, 2026
(904) 366-2867
Certified by Donatos Pizza • Feb 22, 2026
https://www.donatos.com
Certified by Donatos Pizza • Feb 22, 2026
About
Certified by Donatos Pizza • Feb 22, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Certified by Donatos Pizza • Feb 22, 2026
Hours
Certified by Donatos Pizza • Feb 22, 2026
Reviews
4.2
255 reviews
5 stars
175
4 stars
24
3 stars
13
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the pizza for its delicious taste and quality ingredients, particularly the thin crust and generous toppings.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, incorrect orders, and poor customer service experiences.
Cleanliness Concerns
Some customers reported issues with cleanliness, including unsanitary conditions and food handling practices.
Delivery Problems
Multiple reviews mentioned issues with delivery, such as late arrivals, incorrect orders, and poor communication from delivery staff.
Positive Staff Interactions
Despite some service issues, many customers noted friendly and helpful staff, contributing to a positive dining experience.
- TGTammie GrasselFeb 14, 20265.0A little disorganized but everyone was friendly.
- NBNilla babyJan 23, 20261.0Waited 30 mins for a pizza I ordered online 30 mins prior to arriving. My Pizza was made wrong & had to be sent back twice
- HVHelem Daiana Mendoza VargasJan 9, 20265.0Increíble la atención, la comida deli y el ambiente genial
- WMWilliam MorganJan 7, 20265.0Amazing dough. Terrific toppings. And an awesome staff. My new favorite pizza joint. Worth the high delivery fee since im so far away. So thankful for this crew!
- BFB FabellaDec 28, 20254.0Restaurant was empty when i arrived. I ordered a large thin crust meat lovers pizza and a side order of garlic cheese bread. Pizza was great and over flowing in quality meats and tasted as good as it looked (and it looked yummy!). Staff is friendly and helpful as it was my first time trying the place. Garlic cheese bread was meh . . . I’ve had better - I couldn’t taste the garlic flavor at all. Will definitely be back for pizza and I totally recommend giving them a try if you’re in the Mandarin area!
Frequently Asked Questions About Donatos Pizza
What are the regular business hours for Donatos Pizza in Jacksonville, FL?
Donatos Pizza is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza in Jacksonville offer delivery services?
Yes, Donatos Pizza offers delivery, same day delivery, and in-store pickup services.
What types of pizzas is Donatos Pizza known for?
Donatos Pizza is famous for its Thin Crust Pizza and Edge to Edge® toppings, especially their Pepperoni Pizza.
Where is Donatos Pizza located in Jacksonville?
It is located at 9735 Old St. Augustine Road, Jacksonville, FL 32257, USA.
How can I order pizza from Donatos Pizza online?
You can order online through their website at https://www.donatos.com?location=448 or via the Donatos Pizza app available on iOS and Android.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I add sides to my order at Donatos Pizza?
Yes, you can add a side for just $5.
Are there any beauty salons near Donatos Pizza where I can visit before or after dining?
Yes, nearby beauty salons include K & M Waxing Center, Solar Nails Jax, Cindy's Cuts, Haute Headz Jax, and Alex Rutten Hair.
What other dining options are near Donatos Pizza on Old St. Augustine Road?
Nearby dining options include Layalina Restaurant and Hookah Lounge, Mad O Seafood, San Jose Deli and Grill, El Castillo Market and Restaurant, and Hala Cafe Mid-East Cuisine.
Are there any fitness or activity centers close to Donatos Pizza?
Yes, nearby fitness and activity centers include Pat Henigan gym, Jacksonville Fitness Academy, Anais Belly Dance Studio, and Slot Cars Raceway & Hobbies for arts and crafts activities.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website