Domino's Pizza

3.0
818 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Jacksonville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 870 Cassat Avenue .

Location

Domino's Pizza
870 Cassat Avenue, Jacksonville, FL
32205, United States

Hours

Reviews

3.0
818 reviews
5 stars
298
4 stars
101
3 stars
53
2 stars
52
1 star
314

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, often exceeding two hours, with some orders never arriving.

Customer Service

Many reviews highlighted poor customer service, including unresponsive staff, rude management, and difficulty reaching the store by phone.

Food Quality

Several customers expressed disappointment with the quality of the food, mentioning cold pizzas, incorrect orders, and inadequate toppings.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness during their visits.

Inconsistent Experience

While some customers had positive experiences with timely service and good food, many others reported consistent issues, indicating a lack of reliability at this location.
  • LT
    Luke Theriault
    Nov 2, 2025
    1.0
    Ordered pizza over an hour and a half ago and there is zero indication a pizza will ever arrive. No answer on the phone, the map shows the car at the store, and the app keeps updating the arrival time to the current time. I can tolerate a slow delivery, but the lack of communication is unacceptable. This experience seems consistent with other reviews. Do not order from here. Use any other Dominoes. I don’t know why Dominoes Corporate allows this to continue. Their website directed me to this store. This reflects poorly on the brand.
  • KS
    Kourtney Souder
    Nov 2, 2025
    1.0
    My pizza had no sauce at all. Absolutely disappointing after waiting 40 minutes to get it.
  • CR
    Charles Richardson
    Oct 24, 2025
    2.0
    I ordered the $9.99 any toppings special. Well, it's not any toppings it's only seven for a large and six for a medium. The Pizza that I ordered at the North Main St. location was relatively room temperature or less when it arrived and I was taken aback buy the $6.50 or $7 delivery charge that did not include the driver's tip. So by the time you tip the driver you're paying approximately $20 for a $9.99 Pizza. They gave me a free medium pizza because of the incident and there were barely any toppings on it. Thanks but I won't do that anymore!
  • DS
    DAVIS S
    Oct 17, 2025
    5.0
    From the moment we walked in, the warm ambiance and friendly staff made us feel right at home
  • FT
    ForTheCulture Tho
    Oct 13, 2025
    5.0
    The team there are genuinely such great people! They really took of me & were so accommodating! Please go to the Domino’s on Cassett Avenue you won’t regret itit!

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in Jacksonville offer?

Domino's offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizza options at the Jacksonville location.

What are the hours for delivery and takeout at Domino's Pizza on 870 Cassat Avenue?

Delivery and takeout services are available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.