Domino's Pizza

3.0
831 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Jacksonville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 870 Cassat Avenue .

Location

Domino's Pizza
870 Cassat Avenue, Jacksonville, FL
32205, United States

Hours

Reviews

3.0
831 reviews
5 stars
303
4 stars
101
3 stars
54
2 stars
54
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor communication, and unresponsive staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, with some customers expressing disappointment in the overall taste.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff, noting positive interactions with employees.

Cleanliness Concerns

Some reviews mentioned cleanliness issues at the location, including unsanitary conditions and a dirty environment.
  • ST
    Stacey Taylor
    Jan 1, 2026
    1.0
    Waited for over an hour because the staff was gossiping about another employee in their absence including the manager of the store because he was the main one telling all of the absence employees business to everyone... my pizza was burnt
  • JA
    Jennifer Adair
    Dec 31, 2025
    2.0
    Normally this Domino's is great. But tonight on new years eve they were awful. I understand it's a holiday and it's a longer wait time on delivery's. I called them at 6:07 pm. And on my receipt it says it was ready at 6:45 pm . I didn't get my pizza until 8:40 pm. I called and called and called to check on my order and one employee told me she was going out the door with my order at 8:00. I called again at 8:30 because she hadn't showed up yet and the guy said he was trying to get ahold of her but couldn't then he said she's on her way with my order. My pizza was cold and tasted like it had been sitting under a heat lamp for hrs. I'm disappointed in Domino's on San juan.
  • DS
    Dave Super
    Dec 25, 2025
    1.0
    Didn’t even receive my food after an hour and half wait the driver just pulled up and didn’t even get out and left … haven’t got a refund yet either cuz the store doesn’t answer there phone .
  • MW
    Mechelle Williams
    Dec 21, 2025
    1.0
    Do NOT go to this location! It takes 40 minutes to bake two pepperoni pizzas. I placed my order at 9:32pm. According to the Tracker, my pickup time was between 9:41pm-9:51pm. I waited until 9:51, still not ready. The Tracker went up by a minute every minute afterwards. At 10pm, I inquired with staff. They're response was, "It goes by delivery. There's a lot of backup orders. But your order will be ready in another 10 minutes." SAD!
  • MM
    MrsKuilanluvsFelixtheKat
    Dec 20, 2025
    5.0
    The employees here are always awesome. Very friendly and immediately acknowledge you when you walk through the door. The pizza here is extraordinary, you can tell it is made with love. If you ever get a chance to check out this location I suggest you do so. Honestly it will make you have second thoughts about Domino's and you will always want to visit this location. Fantastic job Cassat Avenue Domino's, keep up the great work you guys and gals LOL

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in Jacksonville offer?

Domino's offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizza options at the Jacksonville location.

What are the hours for delivery and takeout at Domino's Pizza on 870 Cassat Avenue?

Delivery and takeout services are available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.