Domino's Pizza

4.2
516 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Jacksonville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1301 Monument Rd Suite 25 Ste 25.

Location

Domino's Pizza
1301 Monument Rd Suite 25, Jacksonville, FL
32225, United States

Hours

Reviews

4.2
516 reviews
5 stars
350
4 stars
67
3 stars
15
2 stars
12
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Food Quality

The food received positive feedback for being delicious and well-prepared, although there were some complaints about inconsistencies.

Delivery Issues

Several reviews mentioned problems with delivery, including incorrect orders and long wait times.

Cleanliness Concerns

Some customers reported unsanitary conditions and poor hygiene practices among staff.

Overall Experience

While many customers had positive experiences, there were notable complaints that affected overall satisfaction.
  • BT
    Brian Michael Abner (Tech.Pro13)
    2 days ago
    5.0
    Great take out prices . Pizza was great . Everyone was happy and greeted us when we walked in. Thnx Dominos
  • DP
    Delicia Price
    Nov 8, 2025
    5.0
    This Dominos has great customer service
  • HL
    Heather Lenhart
    Nov 5, 2025
    1.0
    I do business with this particular Domino's frequently, as they are very close to my home. My review is based on this one-time experience ONLY. I placed a carry out order on Oct 23rd and included in that order was a house salad. My fiancé picked up the food and brought it home. When we opened the salad, it was brown and wilted. See attached photos. I called the store and a young man answered. I asked for a manager and he said "hold on, I will get HER". After a few minutes of radio silence, a young MAN gets on the phone and simply says "yeah". I asked if he was the manager and received the same response..."yeah". I asked his name and he gave it to me (I don't recall what his name was as he mumbled his way through the conversation) and I went on to explain the issue we had with the salad we were given. I asked for a refund on the salad and this "manager" said he couldn't do it over the phone and I had to come into the store to get a refund. No apology, just random mumbling on his end. His reasoning was that he would have to "refund the entire order, not just the salad" in order to refund it on our card. I was baffled at not being able to process a refund over the phone but complied and drove back to the store. There was a gentleman in line ahead of us and while assisting him, the "manager" asked me how he could help. I stated I was there for a refund on the salad and he proceeded to ignore the customer he was helping and give me cash back for the salad. In the middle of getting the cash for us, he asked if we had the salad. Coincidentally enough, I brought the salad with us (in the event he asked to see it). I told him I had it in our vehicle and would gladly give it back to him. We gave him the salad and he took a quick look at it and immediately threw it away. Again, no apology on his end. I am not even sure he was the manager - based off of our interaction with him.
  • AS
    Arianna Serrano
    Oct 30, 2025
    5.0
    The food is extremely good and the service is to the top good.
  • SC
    Shaneca Cronin
    Oct 23, 2025
    4.0
    When there was an error on my order, they fixed it graciously and with a polite attitude!

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Jacksonville offer?

Domino's Pizza offers Specialty Pizzas, as well as options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for delivery at Domino's Pizza on Monument Rd?

Delivery is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.