Brand Certified
Domino's Pizza
3.2(712 reviews)
Certified by Domino's Pizza • Mar 01, 2026
Business Details
5045 Soutel Dr Ste 14, Jacksonville, FL
32208, United States
Certified by Domino's Pizza • Mar 01, 2026
(904) 765-2411
Certified by Domino's Pizza • Mar 01, 2026
http://www.dominos.com/?utm_campaign=menutest
Certified by Domino's Pizza • Mar 01, 2026
About
Certified by Domino's Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Jacksonville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5045 Soutel Dr Ste 14 Ste 14.
Location
Certified by Domino's Pizza • Mar 01, 2026
Hours
Certified by Domino's Pizza • Mar 01, 2026
Reviews
3.2
712 reviews
5 stars
306
4 stars
86
3 stars
40
2 stars
26
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their willingness to go above and beyond.
Food Quality
While some customers enjoyed the food, there were numerous complaints about unsanitary practices and inconsistent food quality, including overcooked items and incorrect orders.
Order Issues
Several reviews mentioned problems with order accuracy, including missing items and long wait times, particularly during busy periods.
Management Concerns
There were multiple reports of poor management and unprofessional behavior from staff, leading to negative customer experiences.
Delivery Problems
Customers experienced issues with delivery, including drivers not following instructions and orders being canceled or not delivered.
- BSBrett smithFeb 11, 20263.0Very unorganized during the large pizza two topping for $6.99 football deal .. ordered three pizzas and received four.. but only one was made correctly..they said and I quote "You got one extra pizza and we are very busy" as she proceeded to walk away! When I came back to pick up the pizzas
- TBTia BryantFeb 7, 20261.0To begin I ordered 5 pizzas for delivery. When the driver arrived to my HOUSE ADDRESS, he called me from the curb…..so…I had my oldest son go grab the pizzas. There were only 4…ok….i go out to catch the driver and tell him the issue….he said he was only sent with 4 pizzas…ok….will I be refunded orrrrrr…..? He says they’ll probably just send your pizza….hm…..the first 4 were cold…..I can’t understand that because I live about 3 to 5 minutes from the store and it’s NEVER cold when I order carry out and go straight home….anyway…tried to call and couldn’t reach the store….when I did was put on hold for over 15 minutes….hang up call back no answer….lo and behold the delivery guy shows up again…with the same cold pizza that I originally ordered. Then to top it all off when I finally ate the missed and late pizza…I’ll be damned….FULL OF HAIR! Reflecting on the situation….when he brought the missing pizza back he actually came to my door step and had a smirk on his face…..completely different from first delivery. I know it was intentional ….the hair in my pizza, but it’s safe to say that I WILL NEVER ORDER FROM DOMINOS ON SOUTEL AGAIN….sadly this was our tradition….on Friday's my kids and I order dominos pizza…..not anymore thanks to HEWLITTE …..the untrustworthy driver…..and I’m not sure of the brown haired person who let my pizza borrow their hair! So sickening . I’m just glad they did it to my pizza and not my kids cause they probably wouldn’t have even noticed smh. 0 stars if I could. I’d rather go to Little Caesars from here on out.
- RLRhondala LewisJan 30, 20264.0Had Domino's over 15yrs ago ' so my son talked me into it today ' The pizza was really good and the lady at counter took my order was really nice ' Thanks guys guess im a fan now! They had a special for weekend ' Buy a Large topping pizza for $6.99 . I added addt'l extra cheese.
- AJAee JayJan 26, 20265.0Very accommodating
- DDDavid “G-way904” DJan 7, 20264.0Quick and fast. All the workers there especially the female manager very nice go above and beyond. Will definitely be back and definitely recommend.
Frequently Asked Questions About Domino's Pizza
What types of pizzas does Domino's Pizza in Jacksonville offer?
Domino's Pizza offers Specialty Pizzas and customizable options on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza at 5045 Soutel Dr, Jacksonville?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.
Can I order for curbside pickup or no-contact delivery at this Domino's location?
Yes, Domino's offers curbside pickup and no-contact delivery services.
What payment methods are accepted at Domino's Pizza on Soutel Dr?
They accept Afterpay, American Express, Android Pay, Apple Pay, Bitcoin, Cash, Check, Contactless Payment, Diners Club, Discover, Financing, Invoice, Klarna, Mastercard, PayPal, Samsung Pay, Traveler's Check, Visa, and Zelle.
Where can I view the menu or order online from this Domino's Pizza?
You can view the menu and order online at https://www.dominos.com/en/pages/order/menu and https://www.dominos.com/en/restaurants respectively.
What are the takeout hours for Domino's Pizza at this location?
Takeout is available daily from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What other food options, besides pizza, does Domino's offer here?
Besides pizza, Domino's offers mac and cheese, salads, pasta, and chicken wings.
Are there nearby places where I can relax or hang out after grabbing pizza at Domino's?
Yes, Allusions Restaurant & Lounge is a nearby spot where you can enjoy meals or relax after your Domino's visit.
If I work or study nearby, what notable institutions are close to Domino's on Soutel Dr?
Sharron Nursing Academy-FL and Overflow Health Alliance are close by, ideal for students or professionals in healthcare.
Are there recreational or community centers near Domino's Pizza on Soutel Dr where I can visit before or after ordering?
Yes, Bob Hayes Park and Legends Center are nearby places offering recreational and community activities to enjoy around your Domino's visit.
Brand Certified Facts from Domino's Pizza
This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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