Customers frequently reported poor service, including rude staff and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty drive-thru windows and restrooms.
Product Availability
Numerous customers expressed frustration over the unavailability of menu items and ingredients.
Food Quality
Mixed feedback on food quality, with some praising the ice cream while others reported issues with freshness and taste.
Customer Experience
Several customers noted positive interactions with friendly staff, but these were overshadowed by negative experiences overall.
DS
Donna Sinclair
Dec 29, 2025
5.0
Tasty
TL
Trishia Long
Dec 26, 2025
1.0
Ordered 2 small diiped cones. When they were handed to me through the drive-thru the were dipping chocolate and ice cream. The worker sat them down to take my card, instead of handing them to me first. Who knows how dirty his hands and area he sat them down on was. He got chocolate on my credit card, he handed us napkins after asking for some and they had chocolate on them as well. Didn't notice it at first so chocolate got on my pants. Service was sloppy and unprofessional. Will not be returning to this DQ location ever again.
BP
Brandip Petitt
Nov 12, 2025
5.0
Got a blizzard and chicken and blizzard was great chicken was alright but customer service was great and friendly!
CM
Coral Zendejas Mendez
Nov 2, 2025
1.0
Muy mal servicio todos muy groseros los que atienden la verdad no merecen ninguna estrella
JN
Jeremy N
Oct 12, 2025
1.0
We went to get banana splits and they were out of bananas. It was very disappointing to go DQ and the store not have the ingredients for an item on their menu.
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Jacksonville?
Dairy Queen (Treat) is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen (Treat) located?
It is located at 7253 103rd St, Jacksonville, FL 32210-6706, USA.
What type of treats can I find at this Dairy Queen location?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, and frozen novelties.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
Is Dairy Queen (Treat) family-friendly and good for kids?
Yes, the establishment is family-friendly and suitable for children.
How can I place an order for pickup at Dairy Queen (Treat)?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/43204/.
Are there any nearby places where I can get groceries before or after visiting Dairy Queen?
Yes, you can visit nearby grocery stores like Family Dollar, La Razita, or Winn-Dixie for your grocery needs when visiting Dairy Queen.
What nearby fast food options are there close to Dairy Queen (Treat)?
Nearby fast food restaurants include KFC, Checkers at 7214 103rd St., Burger King, Taco Bell, and another Dairy Queen location.
Where can I find automotive services near Dairy Queen (Treat)?
Nearby automotive-related places include Discount Tire for tire and repair services, Chevron Station Jacksonville, Sunoco, Exxon gas stations, and a U-Haul Neighborhood Dealer for truck rentals.
Are there places nearby where I can enjoy arts and crafts or hobby supplies?
Yes, Hobby World is a nearby art supply store and hobby shop that you might want to check out before or after visiting Dairy Queen.