Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
682 reviews
5 stars
293
4 stars
143
3 stars
88
2 stars
48
1 star
110
CJ
C J
1 day ago
1.0
Yesterday 3/5 around 4:10 I picked up my mobile order. I didn’t think to check. I got home and both boxes of chicken strips were raw and not cooked. You can clearly see the raw chicken strips that were covered and breaded but the chicken was not cooked. Unfortunately for me I did took a bite before noticing. Not too long after that I start throwing up at least 3 times. I already contacted corporate and FDA , provided photos and all. Currently waiting on response. Please be careful when you buy anything from this location.
DK
Deb Keltner
3 days ago
1.0
The worst DQ I’ve visited. The gal at the window asked me what my order. This was after waiting in the drive thru for 10 min.
DB
Debra Bush
Feb 16, 2026
4.0
Nice employees
KK
KimmieGF85
Feb 15, 2026
3.0
I hate giving this rating but it's been horrible every time I go there, it used to be friendly, good food and atmosphere. Now it's like they're in a hurry to get you out of there, they're not friendly and the food is gross. My cheeseburger was nuked in the microwave so long the cheese and bread was hard. Come on guys, we all know you can do better!
EH
Eddie Hairston
Jan 17, 2026
3.0
Server was rude. Mom asked for salt. The lady gave her one pk. Me and mom both ordered value meal. What is on pk of salt gonna do?
What are the operating hours of Dairy Queen Grill & Chill in Jacksonville, FL?
The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM. It is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and children, offers high chairs, and is good for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official ordering website.
Where is Dairy Queen Grill & Chill located in Jacksonville?
It is located at 12405 N Main St #9, Jacksonville, FL 32218-2609, United States.
Are there any nearby fitness centers where I can work out before or after visiting Dairy Queen?
Yes, nearby fitness options include Athletes Choice Fitness Center, EnerGYM NorthJAX, EnerGYM NorthJAX #2, and Torch it fitness, allowing customers to plan a workout around their visit.
What nearby convenience stores and gas stations can I find close to Dairy Queen Grill & Chill?
Nearby convenience stores and gas stations include Kangaroo Express, Circle K, and Winn-Dixie, useful for customers needing quick shopping or fuel in the area.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, nearby options include another Dairy Queen, McDonald's, Luigi's by Regis Pizza, and Cecil's Diner & Pub for a variety of fast food or dining choices.
Where can I find nearby services such as insurance agencies or banks when visiting Dairy Queen?
Nearby services include Ray Moore - State Farm Insurance Agent and EverBank, providing insurance and banking services close to Dairy Queen.
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