Dairy Queen Grill & Chill

3.5
748 reviews
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Business Details

5947 Merrill Rd, Jacksonville, FL
32277-3424, United States
(904) 743-1866
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5947 Merrill Rd, Jacksonville, FL
32277-3424, United States

Hours

Reviews

3.5
748 reviews
5 stars
278
4 stars
161
3 stars
102
2 stars
53
1 star
154
  • AO
    Annie Oscillator
    Aug 7, 2025
    1.0
    This location is closed!!
  • RT
    Rahkel Thivierge
    Aug 5, 2025
    1.0
    Literally pulled up and seen a group of people mainly females sitting around laughing and having the time of their lives and when we tried to walk into the store they literally didn’t lift a finger or get up to say anything and the doors were locked, I see why the store is closed literally doing nothing with their lives ! So I left & came to the one on university and we was served within 5 mins and I’m now enjoying my ice cream! As a business owner I do no recommend the location on Merrill rd ever!!!!
  • HH
    Hunter
    Jul 30, 2025
    1.0
    Sat in the drive thru for 20 minutes how long does it take to put fake ice cream in a plastic cup
  • TF
    Toby Fellin
    Jul 26, 2025
    3.0
    No workers other than who seemed to be the manager cared, unclean and took a long time to make a simple small blizzard.
  • TM
    Tiffany M
    Jul 19, 2025
    1.0
    Why is there a PEANUT in my daughters cotton candy blizzard!???!!? My daughter saw it, and knew it was something odd about it. She is ALLERGIC to PEANUTS! Omg. It’s upsetting because she COULD HAVE eaten that. I don’t know how she caught that, but I’m glad she did! Employees need to be careful! I understand they work with peanuts, but there should be more care involved. Understaffed or not. Make everything with care and concern!! We waited long enough to have it done properly! The service tonight was BEYOND poor. Young lady with the long braids tonight (7.19), try to have better customer service! Ruining our ice cream experience! If I’m going to spend money here I would appreciate not having cross contaminated ice cream toppings and better customer service! Especially when telling me in a rude way that you don’t accept AMEX. Which is fine… just be polite about it. It’s not like it’s posted for us to see ahead of time! Also, is there a new type of chocolate in the s’mores blizzard? I’m expecting the thick pieces, not shaved chocolate. Can a manager reach out to me. This peanut in the blizzard is unacceptable. And yes it was a peanut because I looked at it, and I ate it !
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 5947 Merrill Rd?

Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 12:00 PM to 10:00 PM, and on Friday and Saturday from 12:00 PM to 11:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and offer ice cream cakes via DQCakes.com.