Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Reviews
3.9
1,049 reviews
5 stars
520
4 stars
213
3 stars
126
2 stars
58
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including early closures and unresponsive staff.
Food Quality
While many praised the ice cream and some food items, there were complaints about incorrect orders and food not meeting expectations.
Cleanliness and Maintenance
Several reviews mentioned that the location is outdated and in need of cleaning or renovations.
Customer Experience
Despite some negative experiences, many customers appreciated the friendly staff and quick service.
- NBNugget BadgerDec 15, 20251.0Went there at 6:15 at night- all lights were off including the open sign. Wasn’t going to sit in drive thru if all lights were off.
- SRShannon ReevesNov 3, 20255.0Fries were on point. Staff was fast and friendly
- JCJohn CarlsonNov 1, 20255.0As far as some people that say it's outdated they will be too until then give me that yummy blizzard and a spoon
- SSSecretSenseiOct 15, 20251.0I ordered Doordash, a simple Double cheese burger... the description says Cheese, ketchup, pickles and mustard. Why the heck was there mayonnaise on my sandwich... I didnt ask for mayo... why would you put mayonnaise on a burger that doesn't normally come with mayo. Not everyone wants that stuff on thier burgers. Im hungry and now im upset. How hard was it to make a burger with the standard set by the recipe? This makes no sense.
- TDtony d82Oct 3, 20251.0I pulled up to the drive-through at 9:30 PM on Saturday night. No one answered for minutes. And suddenly they just shut off all the lights and completely ignored me. Their published hours say they are open. They clearly had no interest in working anymore. Never heard a word from anyone.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen at 5812 University Blvd W offer?
Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does this Dairy Queen location have drive-thru and seating options?
Yes, this Dairy Queen features both drive-thru service and seating area for customers.
Is the Dairy Queen on University Blvd family-friendly and good for kids?
Yes, this Dairy Queen welcomes families and children, making it a family-friendly location.
How can I get exclusive deals for Dairy Queen?
You can download the Dairy Queen app for exclusive deals available at this location.
When was this Dairy Queen established at 5812 University Blvd W, Jacksonville, FL?
This Dairy Queen location was established in the year 2000.
What is the contact phone number for this Dairy Queen?
The phone number for this location is +1 904-737-0988.
Are there convenient nearby places where I can shop before or after visiting Dairy Queen?
Yes, nearby you can find stores like MJ Fashions for clothing, Hibbett Sports for sporting goods, and City Gear for shoes and apparel.
Where can I get automotive parts or services near Dairy Queen?
Nearby you can visit Napa Auto Parts, American Custom Truck Shop, or Carquest Auto Parts for automotive parts and repairs.
Are there any places for relaxation or beauty services nearby?
Yes, close to Dairy Queen are Soul's Latin Barbershop, Corporales spa (a nail salon and day spa), and The Chosens Latin Barbersalon for grooming and beauty needs.
What nearby locations can help me find or plan around transportation and fuel needs?
Speedway gas station and convenience store is nearby, which can help with fuel and on-the-go snacks when visiting Dairy Queen.