Chipotle Beach and University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with staff are mixed, with some reporting friendly and helpful service while others describe rudeness and poor attitudes.
Food Freshness
Many customers noted inconsistencies in food freshness, with some meals described as old or bland, while others praised the freshness and flavor.
Portion Sizes
There are frequent complaints about small portion sizes, particularly for protein, leading to dissatisfaction among customers.
Cleanliness
The cleanliness of the restaurant is a recurring issue, with several reviews mentioning dirty conditions and unsanitary practices.
Order Accuracy
Customers reported issues with order accuracy, including missing items and incorrect preparations, particularly with online orders.
LA
Luis Agosto
Nov 11, 2025
5.0
I want to give a personal shoutout to Neily, and also De’Omonte for their excellent performance and customer service. The line was super long and they were able to get everyone served and satisfied very quickly! Cleanest chipotle in Jax hands down 10/10 on everything!
IC
Isaiah Conley
Oct 28, 2025
1.0
Apparently they’re short staffed and don’t open until “later” whatever that means
SD
Sophia Davis
Oct 28, 2025
3.0
I went for dinner around 9pm, they were low on another of things rice, fajita mix, cheese, etc. It looked like the young men were ready to close and go home. The meat looked old not fresh. I just wanted the same experience as if I came in for lunch time fresh food to eat. The place didn't look welcoming I wasn't greeted when I walked in.
LD
Lia Dixon
Oct 25, 2025
5.0
Awesome place, only 2 people there and VERLY helpful and friendly staff. The best Chipotle experience I've ever had. The staff, specifically Julian, were very happy and specific on every item. The only slight disappointment was that there were out of guacamole, but the food was still phenomenal.
MA
Mr Amorim
Oct 16, 2025
1.0
October 16, 2025 One thing I noticed is that when ordering a bowl online, the portion size is much smaller compared to ordering in store.
It would be great if the portions were consistent.
October 15, 2025 Yesterday ordered was more food than this.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Beach and University offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill on Beach Blvd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food from Chipotle Mexican Grill Beach and University location?
You can order online via their website or mobile app using the link https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Beach and University have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that use humane and sustainable practices, with only 53 real ingredients and no artificial additives.
What is the address and contact number for Chipotle Mexican Grill at Beach and University?
The address is 5801 Beach Blvd, Duval, Jacksonville, FL 32207, and the phone number is +1 904-750-6166.
What are some nearby dining options around the Chipotle location?
Nearby dining options include Wingstop for chicken wings, Tropical Smoothie Cafe for smoothies and health food, McDonald's for burgers, Arby's for sandwiches, and Piccadilly for breakfast and brunch.
Are there any coffee shops nearby Chipotle Mexican Grill at Beach and University?
Yes, Starbucks is nearby, providing a convenient spot for coffee before or after your meal at Chipotle.
What other services can I find near Chipotle on Beach Blvd?
Nearby services include Ideal Dental and Dental Place of Jax for dental care, UPS Store for shipping and printing, and Sally Beauty for beauty supplies.
How can I connect with Chipotle Mexican Grill online?
You can follow or connect with Chipotle on social media platforms like Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and their YouTube channel.