Chipotle Mexican Grill

3.6
190 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Beach and University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5801 Beach Blvd, Jacksonville, FL
32207, United States

Hours

Reviews

3.6
190 reviews
5 stars
97
4 stars
21
3 stars
12
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some reporting friendly and helpful service while others describe rudeness and poor attitudes.

Food Freshness

Many customers noted inconsistencies in food freshness, with some meals described as old or bland, while others praised the freshness and flavor.

Portion Sizes

There are frequent complaints about small portion sizes, particularly for protein, leading to dissatisfaction among customers.

Cleanliness

The cleanliness of the restaurant is a recurring issue, with several reviews mentioning dirty conditions and unsanitary practices.

Order Accuracy

Customers reported issues with order accuracy, including missing items and incorrect preparations, particularly with online orders.
  • LA
    Luis Agosto
    Nov 11, 2025
    5.0
    I want to give a personal shoutout to Neily, and also De’Omonte for their excellent performance and customer service. The line was super long and they were able to get everyone served and satisfied very quickly! Cleanest chipotle in Jax hands down 10/10 on everything!
  • IC
    Isaiah Conley
    Oct 28, 2025
    1.0
    Apparently they’re short staffed and don’t open until “later” whatever that means
  • SD
    Sophia Davis
    Oct 28, 2025
    3.0
    I went for dinner around 9pm, they were low on another of things rice, fajita mix, cheese, etc. It looked like the young men were ready to close and go home. The meat looked old not fresh. I just wanted the same experience as if I came in for lunch time fresh food to eat. The place didn't look welcoming I wasn't greeted when I walked in.
  • LD
    Lia Dixon
    Oct 25, 2025
    5.0
    Awesome place, only 2 people there and VERLY helpful and friendly staff. The best Chipotle experience I've ever had. The staff, specifically Julian, were very happy and specific on every item. The only slight disappointment was that there were out of guacamole, but the food was still phenomenal.
  • MA
    Mr Amorim
    Oct 16, 2025
    1.0
    October 16, 2025 One thing I noticed is that when ordering a bowl online, the portion size is much smaller compared to ordering in store. It would be great if the portions were consistent. October 15, 2025 Yesterday ordered was more food than this.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Beach and University offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill on Beach Blvd?

Chipotle is open daily from 10:45 AM to 11:00 PM.