Brand Certified
Chipotle Mexican Grill
3.2(436 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
4495 Roosevelt Blvd, Jacksonville, FL
32210, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(904) 650-2191
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/fl/jacksonville/4495-roosevelt-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3654
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Roosevelt Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.2
436 reviews
5 stars
179
4 stars
49
3 stars
40
2 stars
35
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor service, with many expressing frustration over slow service and unhelpful employees.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked rice, cold items, and inconsistent portion sizes, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty surfaces and a lack of cleanliness in food preparation areas.
Order Accuracy
Many reviews mentioned problems with order accuracy, including missing items and incorrect food being served, contributing to a negative dining experience.
- CTCanise T5 days ago1.0Apparently, the employees cannot follow a recipe. The rice was under cook. The meat was season very bland. Did not enjoy my bowl.
- NBNicole Bryant6 days ago1.0Everytime I go there they have NO CHIMICHURRI SAUCE… then tell me it takes an hour to make… MOVING FORWARD IF THERE IS NO SAUCE I WILL NOT PAY FOR MY FOOD AND YOU GUYS CAN KEEP IT!! THROW IT AWAY. It makes no sense to advertise the sauce JUST TO NOT HAVE IT!! Spending $25 dollars, I BETTER GET SOME CHIMICHURRI SAUCE
- SSSephora SPFeb 19, 20261.0This location is so inconsistent compared to other locations! They give you small portions, sloppy and terrible service. Have given them the benefit of the doubt after the first couple experiences but it does not change. So unfortunate!
- CDCheyanne DyerFeb 7, 20261.0The very tall larger women was my server. When I asked her which of the shredded proteins was NOT pork she shouted carnitas, stormed away from the thing and filled the bowl with carnitas. upon her coming back i reiterated that I did not want pork, i only wanted beef... she got mad, threw the current bowl down (spilling it) and remade it with beef barbacoa. Barely put any rice or beans in it, threw the lettuce at my bowl getting barely any in and most of it on the counter. When I asked for a side of guacamole she put barely half a scoop in the container and slide/tossed the bowl to the checkout girl and stormed away from the counter. I'm severely disappointed in the actions and attitude from this woman. I saved up to be able to afford this meal as going out is a treat for me. This ruined my experience and quite frankly my day. I can't believe I paid almost $12 for a meal that doesn't even have enough food in the bowl to fill me up. The girl in front of me got almost the same order as me and her bowl was over flowing??
- MLMiss LoFeb 4, 20261.0I was craving a bowl and I placed my order with the free side of red chimichurri sauce that i didn’t get. The chips were very salty with huge chucks on salt on the chips. And I also found a huge piece of red pepper in the middle of the bowl. It’s was very disappointing especially because I really want it in these days our money is very valuable, and where we spend it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Roosevelt Square serve?
Chipotle Mexican Grill offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 4495 Roosevelt Blvd?
Chipotle Roosevelt Square is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Jacksonville, FL?
The restaurant is located at 4495 Roosevelt Blvd, Duval, Jacksonville, FL 32210, USA, in Roosevelt Square.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online through Chipotle's official website or their app available on the Apple App Store for convenient pickup or delivery.
How does Chipotle implement its Food with Integrity program?
Chipotle uses only 53 real ingredients prioritizing sourcing from farms with humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at Roosevelt Square LGBTQ+ friendly?
Yes, the Chipotle Roosevelt Square location welcomes LGBTQ+ customers and is inclusive to all individuals.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include ZENSHI Handcrafted Sushi, Okinawa Japanese Grillhouse & Sushi Bar, Chicken Salad Chick, Moe's Southwest Grill, Panera Bread, and Green Lake Chinese Restaurant for diverse dining options.
Are there any nearby grocery stores or markets near Chipotle Roosevelt Square?
Yes, Publix Super Market at Roosevelt Square Shopping Center and Weise Natural Food Products Shoppe are nearby for grocery shopping needs.
What nearby services can help with vision or eyewear needs near Chipotle?
Pearle Vision, LensCrafters, and Ted Brink & Associates optometrists are located close by for eye care and eyewear services.
Can I find shopping or gift stores near Chipotle at Roosevelt Square?
Yes, nearby shopping includes Lucy's Gift Boutique, Gretchen's Hallmark Shop, Pandora Jewelry, and Cato clothing store.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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