Brand Certified
Chipotle Mexican Grill
2.6(210 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
11919 Atlantic Blvd, Jacksonville, FL
32225, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(904) 893-4518
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/fl/jacksonville/11919-atlantic-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4184
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Atlantic Blvd. & Kernan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.6
210 reviews
5 stars
56
4 stars
21
3 stars
12
2 stars
28
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly during their visits.
Food Quality
Customers frequently reported issues with food quality, including small portions, cold food, and unsanitary conditions.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and food prep areas.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inadequate portion sizes.
Inconsistency
Frequent complaints about inconsistent service and food quality across multiple visits were noted.
- ATAngie TalleyFeb 15, 20262.0I did an online order for pick up in the drive thru. I requested brown rice but got under cooked white rice, no fajita vegetables as I requested, very little chicken al pastor & a little bit of lettuce. The person who made my order did not do a good job. I have had Chipotle many times and I know they can do better.
- NNNasFeb 12, 20261.0Visited this newer Chipotle location and had a disappointing experience. I wasn’t acknowledged at first, was told to “hold on” while ready to order, and it felt like the employee didn’t want to make my burrito. The next person who stepped in made it poorly with small portions and then they tried to remake the same one, but it didn’t look appetizing at all. I told them respectfully it wasn’t personal, but I didn’t feel comfortable eating it and ended up leaving. Basic customer service and care with food really matter — hoping they improve!
- RMRachelle MarieFeb 8, 20264.0Great burrito. Guy making first part of food great. Lady with sunglasses rude and not at all welcoming. Awful actually.
- PDPieter DrahnFeb 3, 20265.0Food was decent. Maybe a slightly smaller portion of meat than I'd like but not bad. Maybe you'd like to avoid adding cheese at the end, so that it's a less cold burrito. Attitude of employees was a little strange but nothing terrible enough to warrant a 2 star rating.
- JJJasondampier2Jan 21, 20261.0This is what was at the bottom of my drink and it was a snotty consistency and looks like mold also they need to clean the ice machine…. DISGUSTING
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 11919 Atlantic Blvd offer?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at Atlantic Blvd and Kernan?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill have an online ordering option?
Yes, you can order online via their website or through the Chipotle app available on the App Store.
How can I contact the Chipotle location at Atlantic Blvd and Kernan?
You can call them at +1 904-893-4518 or email FL.4184.AtlanticKern@chipotle.com.
Where is Chipotle Mexican Grill located in Jacksonville?
It is located at 11919 Atlantic Blvd, Duval, Jacksonville, FL 32225, United States.
Does Chipotle participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
Are there any nearby restaurants where I can visit after Chipotle?
Yes, nearby restaurants include Chick-fil-A for fast food burgers, Panda Express for Chinese cuisine, and Fancy Sushi and Grill for sushi and bar options.
What nearby stores could I visit for health-related products after eating at Chipotle?
You can visit GNC for vitamins and supplements or Earth Fare for health food products, both located close to Chipotle.
Are there any nearby healthcare facilities around Chipotle on Atlantic Blvd?
Nearby healthcare options include Shore Haven Dentistry, Aspen Dental, Motto Clear Aligners, HCA Florida Atlantic Emergency, Memorial Emergency Center, and HCA Florida Jacksonville Women's Health.
Can I find mobile phone stores near Chipotle?
Yes, Verizon and Victra, a Verizon authorized retailer, are nearby for mobile phones and accessories.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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