Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Markets at Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,332 reviews
5 stars
470
4 stars
184
3 stars
110
2 stars
122
1 star
446
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported poor management, including rude behavior from managers and a chaotic atmosphere.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, leading to negative dining experiences.
Service Speed
Many reviews highlighted slow service, with long wait times and understaffing being common complaints.
Food Quality
Customers expressed dissatisfaction with food quality, including overly salty dishes, small portion sizes, and incorrect orders.
Employee Attitude
Several reviews noted rude or indifferent attitudes from employees, impacting overall customer service.
- TVTyler Vittetoe4 days ago5.0I’ve seen the mixed reviews, but I just went for the first time and had a great experience. Especially the front counter staff, she was very friendly and provided great service. Food was great! 👍🏼
- PGPaige GoberdhanNov 17, 20252.0The workers are wonderful every time I come in. I’ve been a regular at this store for years, but unfortunately the management is very lacking. David, a manager seems to love berating his employees in front of a whole store of customers. My condolences to that girl who was embarrassed so blatantly for, frankly, doing nothing wrong.
- JFJohn FitzmorrisNov 16, 20251.0Woman working counter and manager are the rudest employees I have ever seen. Manager has worked here years always see him, never good. Also had to wait an hour outside because of staffing when there was plenty of employees already here
- KRKeyan RussoNov 10, 20252.0Found out why they never have carne asada! Over heard the manager telling the cook not to cook a lot of it because they make more money off of other bowls, kind of skumy because I came just for the carne asada
- DBDylan BubbNov 6, 20251.0yall need to get your shit together the behavior and attitude there is disgusting the girl making our food was rolling her eyes at us every chance she got, there was 5 people just standing there not doing anything and the manager was just yelling at people. I could’ve walked back there and made food quicker than them. It’s gross they cross contaminate food and it’s all a terrible vibe. They don’t even prep their food, they just wait until it’s out and then start telling people that they need to wait 30 minutes to have some. Y’all need to just shut that place down at this point I’m embarrassed for you guys
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Markets at Town Center offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at Markets at Town Center?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at this location offer pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery services.
Can I order Chipotle food online or through an app for this location?
Yes, you can order online via their website or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located within Markets at Town Center?
It is located at 4865 Town Center Parkway in Jacksonville, FL, next to Mattress Giant.
Does Chipotle at Markets at Town Center accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and offers gift cards as payment options.
Is the Chipotle at Markets at Town Center welcoming to the LGBTQ community?
Yes, this location welcomes the LGBTQ community.
What nearby stores can customers visit when visiting Chipotle Mexican Grill at Markets at Town Center?
Customers can also visit Mattress Firm, Sprouts Farmers Market, and Best Buy nearby for furniture, groceries, and electronics respectively.
Are there other dining options near Chipotle at Markets at Town Center?
Yes, nearby dining options include Bento Asian Kitchen & Sushi, Pei Wei, Mission BBQ, and The Coffee Chemist.
What nearby services can help if I need medical attention or insurance while at Markets at Town Center?
Nearby services include MD Now Urgent Care, CareNow Urgent Care, Florida Blue Jacksonville - St. John's Town Center, and Blue Cross & Blue Shield insurance agencies.