Chipotle Mexican Grill

3.9
1422 reviews
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Business Details

8635 Blanding Blvd, Jacksonville, FL
32244, United States
(904) 772-1322
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Orange Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8635 Blanding Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

3.9
1,422 reviews
5 stars
695
4 stars
316
3 stars
150
2 stars
98
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and lack of attentiveness.

Food Quality

While some customers enjoyed the food, many complained about incorrect orders, small portions, and unsanitary conditions, including hair found in food.

Cleanliness

Numerous reviews mentioned dirty dining areas, unclean tables, and overall lack of sanitation in the restaurant.

Wait Times

Customers expressed frustration with long wait times for food, especially during busy hours, and issues with order accuracy.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to a negative dining experience.
  • TC
    Tobias Colin
    Oct 29, 2025
    2.0
    Closed at 9:00 with no people inside, says it’s open until 11:00
  • KI
    Karen Inclan
    Oct 27, 2025
    2.0
    This is very much a 2-star chipotle. Employees weren’t very friendly. The food wasn’t a good chipotle experience.
  • WP
    William price
    Oct 9, 2025
    1.0
    Not enough workers staffed. Every table in the lobby was dirty and the floor for lunch today. Bunch of the pans were out of food. Dishes stacked up all up behind the counter. One person preparing food to keep counter area full. Seen wha looked to be them manager pop up in the kitchen but than disappeared to the back with long line of customers and not too much food to choose from. Very poor managed location.
  • ET
    Ed Truefeathers
    Oct 5, 2025
    1.0
    Third time the order was incorrect, and DoorDash only compensated me $4. The onus should be on Chipotle; they should have given me a full refund!
  • KG
    Kelsie Gurley
    Sep 29, 2025
    4.0
    I ordered online around 4:57pm in the afternoon and it said asap pick up was at 5:10. I get there at 5:10 and I don’t receive my order till 5:25pm. It would have been quicker to just order my food there and leave faster for the amount of time I waited. And they didn’t even apologize for the long wait
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Orange Park serve?

Chipotle Orange Park serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill on weekdays?

Chipotle Mexican Grill in Orange Park is open from 10:45 AM to 11:00 PM Monday through Friday.