Chipotle Mexican Grill

3.1
659 reviews
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About

Mexican Restaurant
Chipotle Oakleaf is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9671 Argyle Forest Blvd, Jacksonville, FL
32222, United States

Hours

Reviews

3.1
659 reviews
5 stars
228
4 stars
102
3 stars
63
2 stars
61
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, leading to dissatisfaction.

Food Freshness

Many reviews indicated that the food was often stale, overcooked, or not fresh, with several customers expressing disappointment in the quality.

Portion Sizes

Numerous customers complained about skimpy portion sizes, especially for proteins, and felt that they were not receiving value for their money.

Cleanliness

Several reviews highlighted issues with cleanliness in the restaurant, including dirty tables and floors, which negatively impacted the dining experience.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • SS
    Stefanie
    Jan 5, 2026
    1.0
    Loooooong wait
  • WT
    Wayne Thomas
    Dec 30, 2025
    5.0
    Cafeteria style Tex-Mex food made fresh all day is Chipotle in a nutshell. Located on busy Argyle Forest, this location has become adept to quick service with fresh food. When you walk in, a server will ask you what type of meal you want. The overhead display lists the various items and once you decide you are off to the races. From chicken to steak or if you are vegan (sofritas) you can pack on your protein in a salad, regular bowl, or burrito. You can pick from black or pinto beans, fajita veggies, corn or regular salsa, guacamole, queso, sour cream, cheese, salad greens or other condiments. They ring you up, ask you if you want chips and/or a drink and you are off on your way. Service was prompt, professional and friendly. Staff worked very well together and everything was made fresh to order. Prices are very reasonable. If you are looking for a quick filling, no guilt meal, this is your place.
  • YP
    Y Preston
    Dec 24, 2025
    1.0
    Tried to charge me $5 for a side of rice ! Terrible customer service too.
  • BF
    Bunny Frost
    Dec 19, 2025
    1.0
    The food use to be so good at this Chipotle. The burritos have gone completely downhill, and don't taste like they use to. Chicken is way overcooked, among other things. Absolutely no flavor, use to eat at this location so much, now don't even bother anymore. Maybe if they gave you more for your buck, might come back. As for now won't even bother eating this location anymore. This is my opinion. Wish they would have an option for cilantro.
  • MR
    Matthew Rechtman
    Nov 20, 2025
    1.0
    This chipotle is the worst. Everytime I go there chips are cold and stale. The workers don’t care when they give me half a portion of chicken from the bottom of the tin and when I call them out on skimping on the portion they say I have pay for double meat for a single portion size I get at every other chipotle. Terrible service and best to drive to another location than deal with this one.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Oakleaf offer?

Chipotle Mexican Grill Oakleaf offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill Oakleaf?

Chipotle Oakleaf is open daily from 10:45 AM to 11:00 PM.