Charleys Cheesesteaks

4.1
735 reviews

About

Sandwich Restaurant
Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Charleys Cheesesteaks
9840 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

3.7
408 reviews
5 stars
211
4 stars
50
3 stars
45
2 stars
32
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers have reported inconsistent food quality, with some praising the taste while others noted issues like undercooked or bland items.

Customer Service

Service experiences vary widely; some customers commend the friendly staff, while others report poor service and issues with order fulfillment.

Cleanliness

Multiple reviews highlight concerns about cleanliness, particularly in the dining area and restrooms.

Order Accuracy

There are frequent complaints about missing items in orders and incorrect charges, leading to customer frustration.

Value for Money

Many customers feel that the prices are high relative to the portion sizes and quality of food received.
  • SF
    Samantha Ferguson
    4 days ago
    1.0
    Food was cold, the lady wanted to charge us $0.60 for sauce. We have never had this issue coming to Charlie’s. Both Hispanic ladies are very rude. Their attitudes were terrible. Some of the boneless wings were cold and hard. The service needs to be better.
  • JJ
    Jeremiah Johnson
    Dec 30, 2025
    5.0
    Food is good for a cheesesteak place and the cashier was on point with his customer service. He was pretty much running the store alone with the manager.
  • CO
    Chosen One
    Dec 16, 2025
    1.0
    Only 'eat out' 1-2mo. $10 reg philly from here, usually so full we split it. It had so few ingredients, just..bread. Like kid size4 price of adult meal. Spouse ate it all. I had nothing. Disappointed. We try2 support smaller local biz. U lost loyal customers Charleys! I doubt we're the only ones no longer taking the chance w/our limited$ 4 a bread sandwich. Guy was nice tho.
  • MT
    Mike T
    Dec 9, 2025
    2.0
    Horrible service due to understaffing.
  • AT
    Azraa Taylor
    Nov 17, 2025
    5.0
    I love the strawberry lemonade ! It is really good and Customer service is always great !

Frequently Asked Questions About Charleys Cheesesteaks

What are the pickup hours at Charleys Cheesesteaks on San Jose Blvd?

Pickup is available daily from 10:00 AM to 10:00 PM, except on Friday and Saturday when it is available until 11:00 PM.

Does Charleys Cheesesteaks offer delivery or drive-through services?

Charleys Cheesesteaks does not offer delivery or drive-through services at this location.