Need to put a better portion of steak on sandwich I ask for Philly sub not a bread sandwich
II
IronDevil97
Jan 24, 2026
3.0
Charley’s Cheesesteaks presents itself as a modern, fast-casual take on a classic, and my first visit was met with a mix of promise and mild confusion.
The interior is notably open, almost cavernous, with a floor plan that leaves little to the imagination. During my visit, what appeared to be upper management held a small conference at a rear lobby table—an odd visual that momentarily blurred the line between customer space and corporate workspace.
Service was friendly but rushed. The cashier, a polite young man, spoke quickly—too quickly for a first-time customer navigating an unfamiliar menu. The ordering process felt overwhelming, with multiple options and add-ons presented in rapid succession, making it easy to miss key details.
I ordered the basic cheesesteak (the exact name escaped me), only to discover after the fact that lettuce and tomatoes had been added. I later realized this was what the cashier had asked me about at the counter. For the record, lettuce and tomatoes have no business on a traditional cheesesteak—certainly not a “standard” one—and their inclusion came as an unwelcome surprise.
The sandwich itself was well-sized for the price and arrived quickly, despite the restaurant being far from busy. Fries were acceptable but unremarkable. Execution overall was competent, if not memorable.
The location is another weak point. While it offers easy access in and out, the parking lot is poorly organized, with ill-defined spaces that make parking more chaotic than it needs to be.
Charley’s delivers speed, portion value, and a clean environment, but it could benefit from clearer menu guidance, better communication at the counter, and a stronger commitment to what constitutes a proper cheesesteak. With a few adjustments, the experience could match the ambition of the brand.
DN
DJ Nance
Jan 20, 2026
3.0
It was my first time eating at this place. My order ID: AC24VNFCACAT; Dine In: #28, the French fries 🍟 was garbage, I threw them away. I didn't inform the manager, the boneless wings (Thai Chili) had good taste.
TC
TRISHAUNNA CORLEY
Jan 10, 2026
2.0
Ummm...
🤷🏾♀️
There's opportunity for improvement.
First and last visit. The service was impatient, the food's mediocre, and they didn't put any ranch. The ranch does not come with the wings,and has an upcharge, which I've never heard of.
In my opinion, no competition for the Philly cheese steak & wings places in the area.
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours for Charleys Cheesesteaks on weekdays?
Charleys Cheesesteaks is open from 10:00 AM to 11:00 PM Monday through Thursday.
Is Charleys Cheesesteaks open on weekends?
Yes, Charleys Cheesesteaks is open from 10:00 AM to midnight on Friday and Saturday, and from 10:00 AM to 11:00 PM on Sunday.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as delivery is closed all week.
Is the drive-through service available at Charleys Cheesesteaks?
No, the drive-through at Charleys Cheesesteaks is closed every day of the week.
Can I order takeout or pickup from Charleys Cheesesteaks?
No, takeout and pickup services are not available at this location as they are closed every day.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1401 Dunn Ave, Jacksonville, FL 32218, USA.
Which nearby restaurants could I visit before or after dining at Charleys Cheesesteaks?
Nearby options include Charlie's CheeseSteak & Wings, Country Cabin Restaurant for breakfast and brunch, Mr Snappers Fish Chicken and Shrimp Dunn Ave, Taco Bell, Popeyes Louisiana Kitchen, and Captain D's for seafood.
Are there any nearby services for automotive care near Charleys Cheesesteaks?
Yes, Tires Plus Total Car Care and Tires Plus provide tire and automotive repair services close to Charleys Cheesesteaks.
What nearby shopping or personal care options are available near Charleys Cheesesteaks?
Nearby, you can find Head To Sole boutique clothing store, Ultimate Dancewear & Accessories for dancewear and costumes, and Top Model Beauty Supply for cosmetics and beauty supplies.
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