Many customers praised the friendly and helpful staff, highlighting individuals like Jackie, Nallely, and Iris for their exceptional service.
Food Quality
Overall, customers enjoyed the food, describing it as fresh and flavorful, although there were some complaints about portion sizes and specific items being unavailable.
Order Issues
Several reviews mentioned problems with order accuracy and delays, particularly with online and pickup orders, indicating a need for improvement in this area.
Cleanliness
Some customers noted cleanliness issues in the restaurant, particularly in food preparation areas and counters.
NS
Nelson Smith
2 days ago
5.0
Britt, Laci, Nallely, amirah did so good today.they were so sweet and understanding today was my first time coming to cava and they helped me so much and really showed me what customer service looks like. I have now raised my standards for how a fast food restaurant should be ran.
EC
Elyse Costello
3 days ago
1.0
I placed an order through Uber eats on February 23 at 5 PM for 15 bowls to be delivered at 11:45 AM on February 24 …at 11:30 AM on February 24, The Restaurant canceled my order which caused a huge problem for me in my day as I was catering a lunch for an office. Unacceptable would never go back.
SA
Sam A
4 days ago
1.0
Was told that there was no chicken at 1032 when the store closes at 11pm heard cook tell them to say that and all food choices were taken away from the front to order anything. However online orders were filled up at the desk. Lying is one thing but to be preparing food with chicken in someone’s face is down right disrespectful. Get better workers with integrity.
KR
Kent Reyes
Feb 20, 2026
5.0
Gabby was incredibly friendly and easy to talk to. From the moment I walked in, she greeted me right away and helped me figure out what I would enjoy most. She answered all of my questions and even let me sample some of the meats and sauces to help me decide. Overall, it was a great experience—she was kind, knowledgeable, and very helpful. She truly deserves a raise!
DP
Dominique Perfection
Feb 20, 2026
1.0
Last night I walked out in the midst of ordering my food!! I’m so upset because I wanted CAVA so bad but this location has declined. I should’ve known better when I saw lettuce all over the lettuce area. There was a gentleman in front of me it was his first time so instead of the employee making suggestions she literally just stared at him like he was dumb. So I helped him recommended the hummus crazy feta some toppings… The employee at the register an older lady with 2 piercings in her lip literally was the rudest most confrontational person. It’s my turn and I’m excited to add all the TOPPINGS INWANT she proceeds to tell me with and attitude “THATS NOT THE BOWL YOU ORDERED THATS A BUOLS YOUR OWN”!! Honestly who cares I explained if you charge me for every topping like you did the gentleman in front of me it’s fine! She continues to tell me what I’m asking for isn’t on the dirty food stained card she held in her hand. I walked away for in my car went to the grocery store and made my own steak with lettuce and sweet potato’s. I have zero plans to revisit this location their staff need to be retrained
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Jacksonville?
CAVA is located at 90 Riverside Avenue, Jacksonville, FL 32202, USA.
What are CAVA's hours of operation?
CAVA is open daily from 10:30 AM to 11:00 PM. It is closed on holidays such as November 27, December 24, and December 25, 2025.
How can I order food from CAVA online?
You can explore the menu and order ahead at https://order.cava.com/stores or visit their main website at http://cava.com/.
What payment options does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have a mobile app for Android and iOS?
Yes, CAVA offers an Android app available on Google Play Store and an iOS app available on the Apple App Store for loyalty and ordering.
What are some nearby restaurants to CAVA in Jacksonville?
Nearby restaurants include Chipotle Mexican Grill, Zoës Kitchen (also Mediterranean), Mayday Ice Cream, and Jersey Mike's Subs, offering a variety of fast food and specialty options.
Are there any beauty salons near CAVA?
Yes, nearby beauty salons include drybar, Waxology Waxing Studio, Beautifully Bared Spa, Hollywood Cuts Barbershop, and Hair Cuttery.
What grocery stores or shopping centers are close to CAVA?
Brooklyn Station on Riverside and The Fresh Market are nearby grocery and shopping centers to visit before or after your meal at CAVA.
How can I contact CAVA for inquiries or feedback?
You can contact CAVA via their email at hello@cava.com or call them at +1 904-902-5533.