Business Details
About
Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.
Location
Hours
Reviews
4.4
836 reviews
5 stars
651
4 stars
64
3 stars
31
2 stars
26
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with many praising staff like Tye, Jackie, and Iris for their friendliness and efficiency, while others reported long wait times and unhelpful interactions.
Food Quality
The food received positive feedback for being fresh and flavorful, but there were complaints about inconsistency in portion sizes and preparation.
Cleanliness
Several reviews noted cleanliness issues, particularly with counters and food areas, indicating a need for better maintenance.
Order Fulfillment
There were multiple complaints about order accuracy and delays, especially with mobile and pickup orders, suggesting a need for improved order management.
- LBLORNA HAILEY BURKE1 day ago5.0My friend and I went in after work to get some food and unfortunately they were out of stock of almost every protein however, iris and niellie were very friendly and helpful with everything
- BBBonnie1 day ago5.0Top CAVA spot!!! Tye and Amira provided amazing service—friendly, fast, and attentive. The food was fresh fresh. The pita crisps, which are usually stale at other locations I’ve tried, were perfectly crisp here. Everything was packed with flavor. Easily one of the best CAVA experiences I’ve had.
- KKKatrina4 days ago5.0This was the first time I went to cava and I was so pleasantly surprised. The food was amazing the service was great, I told them I hadn't been there before and asked for suggestions on different things. Everything turned out perfect they had different sauces and salad dressings and the ones I picked were perfect. I did not get a receipt so I do not know what I ordered. I don't know why I didn't get a receipt but I wish I would have for several reasons for one I keep my receipts and for two it probably would have gave me a breakdown of what I ordered so that I would know what to order next time. I would definitely recommend this place.
- JVJohnisha VandykeJan 4, 20265.0Iris and Tyler was great. I always get my regular but she insisted that I try a new addition to my bowl. She was friendly and was so positive. She really made my experience something new. Tyler was also awesome and had amazing customer service.
- MDMarissa DragoDec 27, 20252.0love love love cava for a quick bite to eat. this location in particular needs some attention. staff was unfriendly, many people waiting on mobile orders that hadn’t been completed yet, and the bowls were getting stacked up near the topping sections because the employee was between building bowls and cashing people out. after checking out they told us it would be just a few minutes on our pita chips and that they would bring them to us. nearly 30 minutes later my husband went to check if they were ready since they had forgotten and watched as they bagged some. then proceeded to tell him it would be a few more moments. i understand being short staffed or just being busy, but all factors included, not acceptable service. maine root sodas are top tier though, so thank you cava for at least that
Frequently Asked Questions About CAVA
What type of cuisine does CAVA serve?
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Jacksonville?
CAVA is located at 90 Riverside Avenue, Jacksonville, FL 32202, USA.
What are CAVA's hours of operation?
CAVA is open daily from 10:30 AM to 11:00 PM. It is closed on holidays such as November 27, December 24, and December 25, 2025.
How can I order food from CAVA online?
You can explore the menu and order ahead at https://order.cava.com/stores or visit their main website at http://cava.com/.
What payment options does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have a mobile app for Android and iOS?
Yes, CAVA offers an Android app available on Google Play Store and an iOS app available on the Apple App Store for loyalty and ordering.
What are some nearby restaurants to CAVA in Jacksonville?
Nearby restaurants include Chipotle Mexican Grill, Zoës Kitchen (also Mediterranean), Mayday Ice Cream, and Jersey Mike's Subs, offering a variety of fast food and specialty options.
Are there any beauty salons near CAVA?
Yes, nearby beauty salons include drybar, Waxology Waxing Studio, Beautifully Bared Spa, Hollywood Cuts Barbershop, and Hair Cuttery.
What grocery stores or shopping centers are close to CAVA?
Brooklyn Station on Riverside and The Fresh Market are nearby grocery and shopping centers to visit before or after your meal at CAVA.
How can I contact CAVA for inquiries or feedback?
You can contact CAVA via their email at hello@cava.com or call them at +1 904-902-5533.