The staff is consistently praised for their friendliness, helpfulness, and exceptional service, with many specific mentions of employees like Kenneth, Jason, and Sarah.
Food Quality
Most customers enjoy the delicious and fresh food, although there are some complaints about portion sizes and occasional inconsistencies in quality.
Cleanliness
The restaurant is frequently noted for its clean environment, contributing to a positive dining experience.
Value
While many customers find the food to be good value, some express concerns about portion sizes relative to price.
IC
It’s Cap (Cap)
2 days ago
5.0
Had an amazing experience here! Food was delicious, Super helpful staff, welcoming atmosphere, and just genuinely good people. Shoutout to Chris, Audrey, and Caleb for making it such a great visit.
Been a fan of CAVA for a while but definitely one of the best experiences I’ve had. 100% coming back.
KG
khadija gonzales
5 days ago
5.0
I went to try out this location and Chris and Jacob were so sweet to me when I came in. They help walked me through the toppings because it’s been years since I’ve had cava. They were understanding when I asked for something I was allergic to because of my own ignorance of tahini sauce. Remade my whole order and made me feel reassured. 10/10 recommend on top of bomb food for later in the night.
AE
Alezia Evans
Feb 15, 2026
5.0
I literally Visited This Location Twice before Work & I stopped by 30 Minutes Before Closing at 10:30pm and the customer service was insane. ZACH was Amazing & It Just Gives Cava Such A Great Customer Service Experience , Even Before closing.
WW
WorthingtonLife
Feb 12, 2026
1.0
I come here all the time and it’s usually amazing. But tonight I was highly disappointed. The lady behind the counter acted as it was a game to her to skimp me on everything. I repeatedly asked for a little more due to her smirking every time she gave me a half scoop. I’m literally talking about like 46 grains of rice. Seriously. When I asked for a little more she gave me enough to fill the top of a pen more. Is this shrinkflation or what. Are tariffs affecting your business. We are talking about rice. What 25 cent a pound. This will be the very last time I come to cava. It looks like chipotle from now on. At least they screw me with a smile on there face.
RG
Ray Georgis
Feb 9, 2026
5.0
Been coming here for over 2 years - always delicious, flavorful, and consistently fresh. The place is clean, sauces are on point, and customer service is phenomenal across the board. Shoutout to Kenny for always going above and beyond, but the whole staff, including Reign, does a great job keeping the experience solid every time.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens and grains bowls, salads, and pitas.
What are the operating hours of CAVA in Jacksonville, FL?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving Day (Nov 27), Christmas Eve (Dec 24), and Christmas Day (Dec 25) in 2025.
Where is CAVA located in Jacksonville?
It is located at 13920 Old St. Augustine Rd, Jacksonville, FL 32258, USA.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order food from CAVA online?
You can explore the menu and order ahead at https://order.cava.com/stores.
Does CAVA have mobile apps for ordering?
Yes, CAVA has an Android app available on Google Play and an iOS app available on the Apple App Store.
Which nearby restaurants can I visit along with CAVA in Bartram Village?
Nearby restaurants include Chipotle Mexican Grill, MOD Pizza, Hurricane Grill & Wings, Jimmy John's, Red Bowl Sushi, Tsunami Sushi & Hibachi, Pei Wei, First Watch, and McDonald's.
What nearby facilities are available to visitors of CAVA?
Visitors can find Atlantic Dentistry - Bartram Park, Emergency Dental Assistance, Dental Care at Bartram Crossings, Chase Bank, Walgreens pharmacy, and several ATMs including Wells Fargo and First Citizens Bank ATM nearby.
What recreational spots are near CAVA for customers to enjoy?
Customers can visit Bartram Park and Old St Augustine Rd & Bartram Park for outdoor activities and relaxation before or after their meal.