Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Lexi, Ryan, and Isabel.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others criticized the food for being overpriced and lacking flavor or proper preparation.
Atmosphere
The restaurant's atmosphere received positive remarks, with many customers appreciating the cleanliness and ambiance.
Consistency
Several reviews indicated a lack of consistency in food and service quality, with some customers experiencing excellent service while others faced significant delays and issues.
MC
MASIN CASH
3 days ago
5.0
First time dining here, Justin was exceptional on all levels, he made our evening with my family a great experience. Food tasted amazing, definitely all made from scratch. Crab Cakes, Calamari and Short Ribs were all seasoned well and fresh. Looking forward to the next time we can make it out here again. Thank you 🙏🏽
EC
Erica Cook
Dec 29, 2025
3.0
Service was horrible didn't get our bread until the food cam out so we couldn't eat our appetizer before the food came out. We asked multiple times about our drinks also didn't get those until our main courses came. No crayons for the little one poor kid just wanted some apple juice. I won't be going back. To top it all off I had to run tO the bathroom and got sick when I got home. Never again
NZ
Nicole Zajac
Dec 23, 2025
1.0
Worst experience ever! No seasoning on any of the dishes. My lobster ravioli came with no sauce and when I asked for sauce I got the most watery gross excuse for sauce. Iv had this entree before and this was horrible. None of the dirty plates were removed from the table. Carrabba's has lost the plot. We won't be back.
ES
E Smith
Dec 23, 2025
4.0
Service was great. The atmosphere was great parking can be a little challenging as this is a very busy shopping center with limited parking.
Now let’s talk about the food. The food was delicious except I feel they’re taking a cheap route by serving carrot slices. whatever happened to broccoli and cauliflower? I guess it’s too expensive yet my meal was over $30 for for chicken. I ordered the chicken trio when it arrived. I kind of laughed because they only served the top of the breast. I guess they use the bottom of the breast for some type of chicken sandwich. The chicken breasts were very small nothing like it Was 15 years ago. They used to stuff two of the chicken breast. but these were so small they were not able to slice them horizontally and put the cheese inside instead they just put it on top. The only thing that would bring me back is the special of being able to take an additional meal home for only $10. Funny they didn’t include the carrots. I guess that’s because nobody hardly ever eats them. No one at our table ate them.
BM
Brett Martin
Dec 19, 2025
1.0
Food is the worst I've had in a very long time. Very over priced and I couldn't even eat the food due to the quality of food. They cheap out on everything! The quality, the smallest paper towels and they even give the smallest drinks! Food was $110.00 for 2 people. I feel if I would of finished my meal I would of gotten sick. Service was good but the food was 2/10. Hospitial food tastes better than this. I left and I am home now cooking dinner.
Frequently Asked Questions About Carrabba's Italian Grill
What are Carrabba's Italian Grill's regular operating hours?
Carrabba's Italian Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Carrabba's Italian Grill offer happy hour specials? If so, when?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
What types of services are available for ordering food from Carrabba's Italian Grill?
Carrabba's Italian Grill is located at 9965 San Jose Blvd Mandarin, Jacksonville, FL 32258, USA.
Does Carrabba's Italian Grill accommodate dietary preferences such as vegetarian or gluten-free options?
Yes, the restaurant serves vegetarian and gluten-free options.
Is Carrabba's Italian Grill family-friendly?
Yes, it welcomes families and children and offers a children's menu.
Does Carrabba's Italian Grill have accessibility features?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms, as well as Braille menus and high chairs.
Are there any nearby spas or salons where customers can relax before or after dining at Carrabba's?
Yes, nearby are several spas and beauty salons such as Little Princess Spa Jacksonville, Tenacious Tresses, Massage Green Spa Mandarin, and DJ’s Salon & Spa where customers can enjoy beauty and wellness services.
What fitness or wellness facilities are near Carrabba's Italian Grill?
CROME gym is nearby for those who want to incorporate a workout before dining at Carrabba's.
Can visitors combine a visit to Carrabba's Italian Grill with other local services in Mandarin?
Yes, nearby services include insurance agencies like Humana Agent - Patrick Lennon and Toynalda Parram Walker, as well as tattoo shops like Galaxink Tattoo Shop.