Customers consistently praised the attentive and friendly service provided by staff, particularly highlighting Manager Will and various servers like Ray and Rachel.
Food Quality
The food received high marks for being delicious and well-prepared, with specific mentions of popular dishes like Chicken Bryan and the Feast of the Seven Fishes.
Atmosphere
The restaurant's atmosphere was described as warm, inviting, and clean, contributing positively to the overall dining experience.
Special Events
Customers enjoyed special events like wine dinners and bourbon tastings, noting them as exceptional experiences that enhanced their visits.
KM
Kieya Miller
Jan 2, 2026
5.0
I had an absolutely wonderful experience at Carrabba’s on Baymeadows, and it was truly made exceptional by the outstanding customer service from the manager, Will. From the moment we arrived, Will went above and beyond to ensure everything was perfect. He was attentive, professional, and genuinely cared about my experience.
It’s rare to encounter a manager who is so present, personable, and committed to excellence. Will checked in at just the right times, handled everything seamlessly, and made me feel truly valued as guests. His leadership clearly reflects in the warm atmosphere and top-tier service throughout the restaurant.
The food was delicious, the service was smooth, and the overall experience exceeded expectations. If you’re looking for great food paired with exceptional hospitality, Carrabba’s on Baymeadows (and especially Manager Will) is the place to go. I will absolutely be back!
SS
Samantha
Dec 31, 2025
5.0
I visited this spot with my mom, and I just have to say it was an absolutely wonderful experience. Every single staff member we encountered was so sweet, kind, and attentive. They all had such lovely personalities that really made us feel welcome.
And the food-oh my goodness, it was so delicious! The drinks were fantastic as well.
Honestly, everything was just perfect. I'd definitely give it a solid 10/10 and can't wait to come back!
MB
Matthew Barker
Dec 29, 2025
5.0
I have always gone to the Carrabbas at the beach but this time my wife and I were invited to the one off Baymeadows. I thought the atmosphere was better and it was not as crowded which made a huge difference in the enjoyment of friends and food. Service was great and the food was, well its Carrabbas, its always great. Chicken Bryan for the win and the 10 dollar take home meal! what a value. This is our new spot when we want the Carrabbas fix!
SR
Stephanie Ramirez
Dec 24, 2025
5.0
100 stars to the catering manager. Come on a journey with me. I place a large ish order several days in advance at an Italian place closer to my place of employment so I can pick it up after work. As I am standing there to get it, said restaurant CANCELS MY ORDER because their kitchen is overwhelmed. CANCELS. IT. WHILE I AM STANDING THERE TO GET IT. I talk to everyone in that place, they have zero cares, they’re not making it, no way, no how. So I start expanding my pickup radius and calling and calling and am immediately shut down by everyone. I get it, crazy ask on Christmas Eve. But it’s a food emergency. I need this order!! Finally my radius expands to Carrabbas Point Meadows where I am immediately connected to the most friendly, helpful, jolly catering manager of all time. She was sympathetic to my plight. I don’t know if she heard the panic in my voice and felt sorry for me or is just always amazing, I’m leaning towards always amazing. She told me not to worry, she’s got this, she would need some additional time but she would make it happen. AND SHE SAVED CHRISTMAS! Carrabbas for ever and always. I used to host corporate events at the other place but never again. Carrabbas for life.
KJ
Keysha Jones
Dec 21, 2025
5.0
"We had an absolutely fantastic experience at Carrabba's! **William the manager and Raychel our server** were so amazing and truly went above and beyond to make our night special. Raychel was incredibly attentive. While William stopped by to ensure everything was perfect. The food was delicious as always—everything came out hot and flavorful. It’s rare to find this level of service nowadays. We will definitely be back!" We had pork chop with added O'Bryan, mashed potatoes and broccoli, Rib eye, kids chix tenders, calamari and Calabrian wings.
And ask for the special Dubai Chocolate brownie dessert 😋
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Jacksonville, FL offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the opening hours for Carrabba's Italian Grill in Jacksonville?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Carrabba's Italian Grill have a happy hour? If yes, when does it take place?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, it welcomes families and children, has high chairs, wheelchair accessible entrances, seating, parking, restrooms, and offers braille menus.
Can I view Carrabba's Italian Grill menu and place an order online?
Yes, you can view the menu at https://www.carrabbas.com/menu/jacksonville-baymeadows and place orders for delivery or pickup at https://www.carrabbas.com/order/menu/jacksonville-baymeadows.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, the restaurant serves beer, wine, cocktails, and other alcoholic beverages and has a bar onsite.
Where is Carrabba's Italian Grill located and how can I contact them?
Carrabba's Italian Grill is located at 8137 Point Meadows Way, Jacksonville, FL 32256. You can contact them by phone at +1 904-363-2254 or via email at CA6026@Carrabbas.com.
What nearby restaurants can I visit before or after dining at Carrabba's Italian Grill?
Nearby restaurants include Outback Steakhouse, Sticky Fingers Ribhouse, Sneakers Sports Grille, Whiskey Jax Kitchen and Cocktails, and St Marys Seafood & More Baymeadows.
Are there nearby accommodations for guests visiting Carrabba's Italian Grill?
Yes, guests can stay at nearby hotels such as Hampton Inn Jacksonville-I-295 East/Baymeadows and Hampton by Hilton, both located close to the restaurant.