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Buffalo Wild Wings

3.6
(2234 reviews)

Business Details

4594 Tropea Way, Jacksonville, FL
32246, United States
(904) 807-9565

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 4594 Tropea Way, Jacksonville, FL. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
4594 Tropea Way, Jacksonville, FL
32246, United States

Hours

Reviews

3.6
2,234 reviews
5 stars
959
4 stars
458
3 stars
247
2 stars
155
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for seating and service, with several instances of servers being inattentive or rude.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and poor preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area, with dirty floors and unkempt tables.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of accountability.

Atmosphere

The restaurant's loud music was frequently mentioned as a negative aspect, making it difficult for customers to enjoy their meals or converse.
  • JJ
    JC
    4 days ago
    1.0
    By far, the absolute worst service I have ever seen in my life. Sat at the bar for half an hour on a slow Monday night and not a single person acknowledged I was there or asked if I needed anything to eat or drink. I have never seen such a blatant lack of effort or care from a staff. I will never be going back.
  • SA
    stephanie akers
    Feb 18, 2026
    5.0
    ashlyn was our server and was really nice, super fast and kind service. will be back :)
  • JT
    Jason Tamayo
    Feb 12, 2026
    4.0
    Typical chain. Sometimes it's great, sometimes it's not. It just depends who's on the clock. This location is fairly reliable.
  • CH
    Christian Hernandez
    Feb 11, 2026
    1.0
    on february 11th I Placed an order online under Christian Hernandez at this location and did not receive the large tater tots i ordered. Got all the way home they weren't in the bag so I attempted to call twice and got no answer...Drove back up to the location and spoke with shift manager Elijah at 12:30 who informed me that they already shut down the fryers even though they closed at 1am and that I "could've called" when i saw my order wasn't fulfilled. This is incredibly rude to try to twist the situation into something that I, the person who paid for something could've done, when I did in fact call twice...he pointed over to where the phone is at the carry out location and of course no one was working any where near it and responded oh you did call "i'll make sure we do a better job keeping someone over there." He offered to refund the tots but offered me nothing for the inconvenience he and this establishment caused me having to drive there twice before i could even eat my food. He was super rude and unapologetic and acted like i was the one who did something wrong. He also provided me no receipt of refund or proof that i would be refunded at all. He said they have my name and card in the system and can provide the refund through there however provided no proof so lord knows if i'll actually get my money back. I would stay far away from here as they do dishonest business, especially shift manager Elijah who offered no type of reconciliation. very disappointed and will never place an order here again.
  • MN
    Maria Nguyen
    Feb 9, 2026
    5.0
    We ordered 30 wings, extra crispy and drumettes only. They were fried to perfection. We also ordered onion rings and they were cut thick just the way we like them.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Jacksonville known for?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 1:00 AM, and on Friday from 11:00 AM to 2:00 AM.

Brand Certified Facts from Buffalo Wild Wings

Buffalo Wild Wings partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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