Buffalo Wild Wings

3.6
2214 reviews
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Business Details

4594 Tropea Way, Jacksonville, FL
32246, United States
(904) 807-9565
https://www.buffalowildwings.com/locations/us/fl/jacksonville/4594-tropea-way/sports-bar-1534/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4594 Tropea Way, Jacksonville, FL
32246, United States

Hours

Reviews

3.6
2,214 reviews
5 stars
948
4 stars
458
3 stars
246
2 stars
151
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and rude behavior from servers.

Food Quality

Customers frequently reported issues with food quality, including incorrect orders, cold meals, and overcooked wings.

Atmosphere

Many patrons complained about the loud music and overall noisy environment, making it difficult to enjoy meals or converse.

Staff Performance

While some servers received praise for their attentiveness, many reviews noted a lack of professionalism and engagement from the staff.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.
  • AW
    alexis weisbrod
    4 days ago
    1.0
    Host talking about 10-15 minutes to sit down inside and outside no one was outside at all but then a 4 top walked in and she sat them down before my 4 top party
  • TR
    Tommy Roberts
    Nov 2, 2025
    3.0
    The bartender Syd was the lone bright spot! She was very friendly and attentive. I don’t know if the rest of the staff was just having a bad night or what. No need to go into detail they just weren’t friendly or helpful. They didn’t seem like they were at all eager to serve customers. But again, Syd was GREAT!
  • RC
    Ralph Cilley
    Oct 30, 2025
    1.0
    BWW across the state has just gotten worse and worse.
  • JP
    Jay Pardue
    Oct 30, 2025
    1.0
    Placed an online order for pick up today when I got to the restaurant they told me they weren’t honoring my order. Paid online thought everything was good to go. Received no notification that they weren’t going to honor it. Not a call or email nothing. Got all the way over there And left with No food. Not the best customer service. I won’t be going back.
  • BB
    BTAJ
    Oct 18, 2025
    3.0
    The servers were great. Amber served us and she was awesome. Unfortunately not even great servers can make-up for lousy food. But hey, where else can you go for something to eat and a cold beer at 12 AM?
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Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Jacksonville known for?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 1:00 AM, and on Friday from 11:00 AM to 2:00 AM.