Buffalo Wild Wings

3.6
2228 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4594 Tropea Way, Jacksonville, FL
32246, United States

Hours

Reviews

3.6
2,228 reviews
5 stars
956
4 stars
458
3 stars
247
2 stars
155
1 star
412

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, with reports of dirty floors and unclean facilities.

Service Issues

Customers frequently reported slow service, understaffing, and unprofessional behavior from staff, including rude interactions and long wait times.

Food Quality

There were numerous complaints about incorrect orders, food being served cold or overcooked, and overall dissatisfaction with the food quality.

Atmosphere

The restaurant's atmosphere was criticized for being excessively loud, making it difficult for customers to enjoy their meals or have conversations.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their attentive and friendly service, indicating that there are capable employees within the team.
  • JV
    Jim Villano
    Jan 1, 2026
    3.0
    Super dirty place. Floors are completely covered with liquid. Men’s room is nasty. Looks like they had to permanently lock the stall, not sure why… Server was overwhelmed, not her fault. Definitely understaffed. She was amazing considering. Food was decent, consistent with what you’d expect.
  • AF
    Andrew Farmer
    Dec 28, 2025
    5.0
    Buffalo Wild Wings in Jacksonville is a classic spot for wings sports and late night food. This location stays open late which makes it a reliable choice after a Jaguars game a night out downtown or when most restaurants are already closed. The atmosphere feels very Jacksonville with wall to wall TVs loud games and a crowd that is there to watch sports and eat wings. The wings are consistently solid with plenty of sauce options and the beer is always cold. Service is fast even during busy nights and it works well for groups friends or casual dinners. If you are searching for a late night sports bar in Jacksonville with wings and plenty of TVs Buffalo Wild Wings is always a dependable choice.
  • JM
    Jerod M
    Dec 16, 2025
    2.0
    Food was good, and our Hostess Flo was fantastic. Unfortunately that's where the good things i can say end. Our server who never introduced herself was BLAZED the whole time. Too HIGH to handle the two tables she had. From the start she was judging food orders, forgetting basic things like silverware napkins, and condiments. She was oblivious to drink refills and couldn't be bothered to clear empty glasses. The final straw was when she outright dropped our check on the floor and began nonsensicaly rambling. When we finally got a manager he also failed to introduce himself and simply gave us attitude not seeming to care his server was far too messed up to be on the floor.
  • VV
    Viji Varkey
    Dec 15, 2025
    2.0
    Went there for some wings & football Sunday- Got seated right away (was surprised at that) but that was the only thing good happened- no one came to acknowledge or take orders for the next 15min so we walked out and went to “Walk-On”, which was fantastic!!
  • BS
    BlueOcean Pro Shop
    Dec 7, 2025
    1.0
    VETERANS BEWARE!!! We were there for the SEC championship around 4pm. The blonde bartender was very rude. I was with a friend who is a service member. He was outside, and she decided to give his seat away to one of her friends that came to visit her that evening. I told her that a veteran was sitting there and he would be back in a few minutes. She tells me “sorry” and continues to laugh with her friend. I have never seen behavior so disgusting. I told her friend that you just took a service members seat and you should never treat a veteran that way. MANAGEMENT: If you could please have a conversation with her about her friends visiting during work hours as her customer service was horrible while her friend was there. We wanted another beer, she was talking to her friend. We wanted to order food, she was talking to her friend. Her behavior overall was inappropriate.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Jacksonville known for?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 1:00 AM, and on Friday from 11:00 AM to 2:00 AM.