Bojangles

3.3
659 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
17110 Brandy Branch Rd, Jacksonville, FL
32234, United States

Hours

Reviews

3.3
659 reviews
5 stars
251
4 stars
104
3 stars
75
2 stars
49
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rudeness and poor management.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and delicious meals, while others received cold or poorly prepared items.

Cleanliness

The dining area is generally reported as clean, but some reviews noted issues with dirty tables and unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers experienced quick service, while others faced long waits and order mix-ups.
  • WB
    Welcome to the Beandocks
    Jan 5, 2026
    5.0
    Very friendly staff. They were quick with service even during a busy day.
  • CC
    c crimes
    Jan 2, 2026
    4.0
    Very nice people and great sandwiches.
  • CM
    Crystal Miller
    Dec 12, 2025
    1.0
    This is the closest Bojangles to us now over a HR away because they have been shutting them down an thus one proves y.. the wait for no reason is rediculacd.. slow lazy workers plz get someone in here that knows what they r doing before this one's closed to.. this place is ridiculous
  • AR
    A Rodriguez
    Dec 11, 2025
    1.0
    My first introduction to Bojangles was terrible due to the customer service I ordered online which was nice and easy and I was glad they had breakfast I ordered and according to the receipt my name would be called upon order completion the food came out quick however the employee just told her manager that if people didn’t come up to the front and ask for their food it could just sit there! The manager said nothing to this and went about her business as I saw the employee had all the authority I approached the manager asked if I need help and I told her that apparently my food would sit there unless I said something the employee chipped in and said it’s like DoorDash u have to come and ask I replied that the app told me something different which why I was standingby she responded they don’t go by that the whole while management is seeing this employee interaction and says nothing this employee definitely needs to be retrained in policy and procedure as well as in employee interaction this was not a good introduction at all to this company
  • LS
    Larry Schwandt
    Dec 1, 2025
    5.0
    Fresh, hot, and juicy chicken!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles in Baldwin, Jacksonville?

Bojangles is open daily from 6:00 AM to 10:00 PM.