Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Location
Hours
Reviews
3.6
346 reviews
5 stars
163
4 stars
48
3 stars
38
2 stars
15
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude or dismissive staff, with some experiences highlighting slow service and incorrect orders.
Drive-Thru Problems
Many reviews expressed frustration with the drive-thru being closed or not functioning properly, leading to inconvenience for customers.
Food Quality
While some customers praised the food as fresh and tasty, others noted inconsistencies, such as cold items and limited menu options.
Cleanliness
The restaurant was generally described as clean, but some customers mentioned areas for improvement in maintaining cleanliness.
Staff Performance
There were mixed reviews about staff performance, with some employees receiving praise for their friendliness and efficiency, while others were criticized for poor attitudes.
- ALAllanon LeeNov 15, 20252.0Order AABPGNBEAJAH EE: Nat Y DT#40 8:23:07 AM Ordered Bo Rounds with seasoned salt and sweet tea with no ice. Repeated this and even asked if they added the seasoned salt. After leaving I realize they did not put seasoned salt on the Bo Rounds and they put ice in the tea.
- CNChef NikkiNov 5, 20251.0Shut down restaurant 30 mins before closing tonight
- KMKelly MorrisNov 4, 20254.0Near Jacksonville airport. Clean and efficient.
- MRMichael RobersonOct 31, 20251.0Why have a drive through window if you rarely use it. I’m here 1-2 a week. Food and service are usually good. But it’s a 50/50 chance the drive up window is working. They say please come in side. WHY. you go inside you can see 3-4 workers. Rarely is there any customer at the counter. Why can’t you use the drive up window. I think it’s lazy management. There is no ligit reason not to have the drive up window working. There is little to no parking because most is taken up by homeless people sleeping and living in their cars in the parking lot. The owners need to fix this problem. It’s not once in a while. It’s every week. OPEN THE DRIVE UP SERVICE.
- AAAbbigail AckermanOct 25, 20255.0I am SO HAPPY there’s a bojangles this close to home! No more having to travel to NC just to get a good biscuit
Frequently Asked Questions About Bojangles
What kind of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 12921 Duval Rd, Jacksonville?
Bojangles is open daily from 6:00 AM to 10:00 PM.
What are the available ordering options at Bojangles?
You can order via the Bojangles app, in-store pickup, curbside pickup, or delivery.
What payment methods does Bojangles accept?
Bojangles accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Bojangles located?
Bojangles is located at 12921 Duval Rd, Jacksonville, FL 32218, USA.
Is there a mobile app available to order from Bojangles?
Yes, Bojangles has mobile apps available on both the Apple App Store and Google Play Store.
What are some nearby places of interest around Bojangles on Duval Rd?
Nearby places include Speedco Truck Lube and Tires, CAT Scale gas station, Blue Rhino Propane Exchange, and Jacksonville Aviation Authority Admin.
Can travelers visiting the Jacksonville Aviation Authority stop by Bojangles for a meal?
Yes, Bojangles is conveniently located near the Jacksonville Aviation Authority Admin, making it a great option for travelers looking for Southern-style meals.
Are there convenient fuel stops near Bojangles for customers on long trips?
Yes, Love's Travel Stop and CAT Scale gas station are nearby, offering fuel and services for travelers and truck drivers.
Where can customers stay if visiting Bojangles from out of town?
Nearby accommodations include Microtel Inn & Suites by Wyndham Jacksonville Airport and various apartment complexes like Avion Apartments and Mission Pointe Apartments.