Brand Certified
Bojangles
3.6(368 reviews)
Certified by Bojangles • Feb 22, 2026
Business Details
12921 Duval Rd, Jacksonville, FL
32218, United States
Certified by Bojangles • Feb 22, 2026
(704) 527-2675
Certified by Bojangles • Feb 22, 2026
https://locations.bojangles.com/fl/jacksonville/12921-duval-rd.html
Certified by Bojangles • Feb 22, 2026
About
Certified by Bojangles • Feb 22, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Location
Certified by Bojangles • Feb 22, 2026
Hours
Certified by Bojangles • Feb 22, 2026
Reviews
3.6
368 reviews
5 stars
172
4 stars
54
3 stars
40
2 stars
17
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, though some expressed disappointment over limited menu options and specific items being unavailable.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and long wait times.
Cleanliness
The establishment was often described as clean, but there were instances of poor cleanliness and disorganization noted by customers.
Drive-Thru Issues
Many customers expressed frustration with the drive-thru service being unreliable or closed, impacting their overall experience.
- GWGary Williams4 days ago5.0Got my order taken fast and got my food fast. I got the breakfast chicken biscuit and I wish I got another one it’s so good. Thank you for your service.
- SSShawnaFeb 13, 20261.0I don't know why they show bone-in chicken on their online menu but only serve chicken tenders, I drove the distance to find this out, then when I get there they said the drive-thru was closed come inside, what's the purpose. Selling only tenders being the only Bojangles for miles around in Florida was a huge let down forcing the truck drivers with no other options. Not too many adults want tenders not unless they are really hungry. BRING THE BONE-IN CHICKEN TO THIS LOCATION..
- EAErnesto ArzenoFeb 11, 20261.0They had a thug at the register. My tenders were one piece short and no one apologized. They gave it to me with an attitude. I counted them before I left right in front of them.
- INIrene NicelyFeb 9, 20264.0My tenders were cooked too hard and the biscuits were mediocre at best. The sides were good. I had Mac & Cheese and Dirty rice.
- JMJoel MoebiusFeb 7, 20261.0This location is not a Bojangles. They do not serve fried chicken. Only one tenders and sandwiches. Wouldn't waste my time here.
Brand Certified Facts from Bojangles
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Certified February 22, 2026Yext Knowledge Graph
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